Our History & Mission
SERVPRO of Pennypack/Bustleton, serving the community for over 20 years, strives every day with every customer, and dealing with every disaster to fulfill our vision “To be the premier cleaning and restoration company in the world." To accomplish this, our management team dedicates itself to continually succeeding in following our mission statement that we will “Develop a team of quality people who focus on excellent service, fairness and mutual respect." This is accomplished through a thorough training and certification program which includes our staff completing leading Employee Certification Training programs, obtaining IICRC certifications in water damage, structural drying, fire and cleaning as well as obtaining advanced certifications in mold, lead paint and bio-recovery.
Commitment to Our Community
We proudly affiliate ourselves in a number of honorable associations including ABRA, SERVPRO’s Team Green and being an IICRC certified firm. Our staff has been recognized as a SERVPRO Sales Leadership Council award recipient, the Director’s Gold Award for Outstanding Performance, and Rotary Community Volunteer of the Year. As an organization, we consistently strive to be actively engaged in supporting the community through volunteerism.
Our team works diligently to be fair and to show respect, as “Trust Matters” in the brand you have known nationwide since 1967, and our experience, expertise and our constantly striving to exceed expectations is crucial when it comes to customer satisfaction. Our skilled staff, professional equipment and organization strategies that focus on the details, such as content inventory management and insurance claims coordination help make sure the job is done the right way saving you both time and money when dealing with the stress and worry that comes with the disruption in your life at home or business when disaster unexpectedly strikes.
Trained Employees
We are experts at fire, smoke and soot cleanup and restoration, water and mold remediation, and vandalism and crime scene cleanup. We proudly also provide services such as air duct and HVAC cleaning, carpet and hardwood floor cleaning and care, upholstery cleaning, and odor identification and deodorization. We also provide leading electronics and equipment restoration and document drying services to minimize the impact on your business operations. We also provide leading electronics and equipment restoration and document drying services to minimize the impact on your business operations. Our employees obtain IICRC certifications in water damage, structural drying, fire and cleaning as well as obtaining advanced certifications in lead paint and bio-recovery.
Full Service
Our Professionals know there is no such thing as a small emergency and fire and water losses are never planned. That is why SERVPRO of Pennypack/Bustleton follows the One-Four-Eight service principles. Within One Hour from the notice of loss, our staff will contact you to arrange for service. Within Four Hours of notification, we are on-site to begin mitigation services. Within Eight Hours, we will provide the appropriate representative with a preliminary loss report.
Why SERVPRO
We work diligently with homeowners and commercial business customers alike. Being “Faster to the Disaster”, our quick response may help commercial customers avoid revenue loss and minimize the time it takes to resume normal business functions. We will professionally manage your project from start to finish, from providing board up service, mitigation and restoration and project management during rebuilding. With a nationwide response system in place, no project is too large or too small for SERVPRO of Pennypack/Bustleton to handle. Our Team is also a proud member of Storm Team and responds to major disasters nationwide.
Contact us at (215) 671-7777, 24 hours a day, 365 days a year and our team will be there to help you regain control quickly and make it “Like it never even happened."
