Emergency Water Extraction & Structural Drying Services

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SERVPRO of Kingston, Pittston City and Wyoming County
Our Google Reviews
(570) 714-0090
4.9
(145 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
145 Reviews
4.9
Leave Us A Review
Jane Anzalone
17 days ago

Josh and his team were wonderful. They were clear, attentive and helpful in a very difficult time.

Gary Zingaretti
27 days ago

We've used SERVPRO for more than one emergency and will continue to use them if we have the need in a future. Basement full of water with a home office there. SERVPRO was on site and working less than an hour after my initial call. Brittany & Dom were great! Always let us know what they were doing, when they'd be coming back, and always called if they ran into another emergency. A+ on communication & services. Highly recommend this company.

Carolyn Kozerski
3 months ago

Brittany, Josh, Dom, Ryan, Jermaine, Brian, and Mike were incredible! They handled a massive basement issue we had quickly and efficiently. It is now clean, sanitized, and more organized than it was when they started the project. They were very responsive and respectful of our time, as well. Extremely professional, as well.

Stella Schwink
3 months ago

The crew being brittany,ryan,dom,and Jermaine,and Tony were easy to work with they listened to everything that was asked.Politely did it with no issues and went above and beyond for me.

Tricia Schweitzer
3 months ago

I can’t say enough about Tony and the team at SERVPRO. They have helped us out on many occasions and have been a pleasure to work with. When we were in desperate need of help outside of the local area, they came through for us. We can’t thank them enough.

Damian Evanko
3 months ago

Brittany from SERVPRO has been taking care of my house. She has been very professional and helpful. She has been very easy to talk too. She explains everything and answered all my questions. Definitely will use there services again.

Missy Loftus
3 months ago

Brittany, Dom, Jeff, Ryan & Mike could not have been better! My place flooded while I was in Arizona, so I came back to a mess. Brittany took the lead & walked through everything that needed to be done/removed in my apartment as well as my tenant's apartment. She was very thorough & helped me understand the things that I didn't. The team could not have been more kind and caring. I'm grateful that this is who was recommended to me. If I ever have issues in the future, I will absolutely use them again. And I would recommend to anyone! Plus, they all worked so well with my cats - huge plus!!!

Dr. Renee Pizzella-Koulik
3 months ago

After our massive wind and water damage Servpro was here within the hour. They were professional, kind, understanding and actually hilarious in my time of trauma. They moved fast and made sure to streamline all the stress. 50000 stars if I could.

Ashley Palermo
4 months ago

We recently had a water loss in our laundry room and Servpro was fantastic from start to finish. Brian and his team responded quickly, explained the entire mitigation process, and treated our home with care and professionalism. They worked efficiently to remove the damaged materials, set up drying equipment, and kept us informed every step of the way. The crew was courteous, knowledgeable, and made a stressful situation much easier to handle. Their attention to detail and communication with our insurance company helped the process go smoothly. We are very grateful for their hard work and would highly recommend Servpro to anyone dealing with water damage.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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