Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Germantown

Our Google Reviews
(215) 848-8875
5.0
(31 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Germantown we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Our sump pump recently malfunctioned and we got quite a bit of water in our basement. SERVPRO was on site in a flash. I honestly can't imagine using anyone else in the future. 

Cheryl
Dublin

SERVPRO came in after heavy rain caused floods in our finished basement. We are familiar with SERVPRO because we see their green trucks in our area pretty often. We did a Google search and thankfully found this franchise. The office staff was nice and helped us relax throughout this process. The techs did a really nice job too. Thank you SERVPRO

Rebecca K.
Philadelphia

Mrs. Dean scores SERVPRO of Germantown, Pennypack/Bustleton and Upper Bucks as 10s across the board on the Certificate of Satisfaction for water damage services on 6/28/18 in Quakertown.

Mrs. Dean
Quakertown

Couldn't be happier with the service provided!

Tim B.
Quakertown

The crew was very prompt, professional and extremely knowledgeable while performing the task at hand. 

Fred D.
Williamstown

Came back from vacation to 5 inches of sitting water in our finished basement. SERVPRO swooped in and made the process absolutely seamless. So so so impressed. Great company!

Barbara
Doylestown

Huge thank you to SERVPRO for cleaning our home after our basement flooded. Specifically we want to thank Sarah and her office team for their compassion and frequent updates. We also want to thank the crew and Henry who took amazing care of all of our nicest rugs and textiles. I had no idea the effort that goes into cleaning after water damage and I am thankful that my husband and I put our trust in SERVPRO. Great team through and through

Andrea
Allentown

Recently had ice damming for the first time. Wow-water is destructive! We were out of town when it happened too so the damage was taking place for a few days without our knowledge.

From roof tarp to the final carpet cleaning and touch ups, SERVPRO proved themselves every day they showed up. Also made great recommendations to us and truly cared. That's rare. 

Ted T
Quakertown

My garage and finished basement flooded last month and SERVPRO was here in the middle of the night, taking care of everything. My family and I didn't have to lift a finger, we just opened the door and they did the rest. We are very pleased and we can't thank them enough. 

Ricardo
Philadelphia

Our sump pump recently malfunctioned and we got quite a bit of water in our basement. SERVPRO was on site in a flash. I honestly can't imagine using anyone else in the future. 

Cheryl
Dublin

SERVPRO came in after heavy rain caused floods in our finished basement. We are familiar with SERVPRO because we see their green trucks in our area pretty often. We did a Google search and thankfully found this franchise. The office staff was nice and helped us relax throughout this process. The techs did a really nice job too. Thank you SERVPRO

Rebecca K.
Philadelphia

Mrs. Dean scores SERVPRO of Germantown, Pennypack/Bustleton and Upper Bucks as 10s across the board on the Certificate of Satisfaction for water damage services on 6/28/18 in Quakertown.

Mrs. Dean
Quakertown

Couldn't be happier with the service provided!

Tim B.
Quakertown

The crew was very prompt, professional and extremely knowledgeable while performing the task at hand. 

Fred D.
Williamstown

Came back from vacation to 5 inches of sitting water in our finished basement. SERVPRO swooped in and made the process absolutely seamless. So so so impressed. Great company!

Barbara
Doylestown

Huge thank you to SERVPRO for cleaning our home after our basement flooded. Specifically we want to thank Sarah and her office team for their compassion and frequent updates. We also want to thank the crew and Henry who took amazing care of all of our nicest rugs and textiles. I had no idea the effort that goes into cleaning after water damage and I am thankful that my husband and I put our trust in SERVPRO. Great team through and through

Andrea
Allentown

Recently had ice damming for the first time. Wow-water is destructive! We were out of town when it happened too so the damage was taking place for a few days without our knowledge.

From roof tarp to the final carpet cleaning and touch ups, SERVPRO proved themselves every day they showed up. Also made great recommendations to us and truly cared. That's rare. 

Ted T
Quakertown

My garage and finished basement flooded last month and SERVPRO was here in the middle of the night, taking care of everything. My family and I didn't have to lift a finger, we just opened the door and they did the rest. We are very pleased and we can't thank them enough. 

Ricardo
Philadelphia

About Us

SERVPRO of Germantown understands the stress and worry that comes with fire or water damage and the disruption it causes your life. Our goal is to help minimize the interruption and quickly make it "Like it never even happened."

SERVPRO of Germantown specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Germantown can also mitigate mold and mildew, perform asbestos abatement, clean your air ducts or perform biohazard, vandalism and/or crime scene clean-up!

We specialize in disaster preparation and recovery from building emergencies. From initial and ongoing training at SERVPRO’s corporate facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property efficiently and effectively. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Germantown.

If you would like to schedule service for your home, school, or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Committed to Our Community:

Our owners, Sean McCabe and Mike McGrory, have made it their mission to dedicate time and resources to the Germantown community. Any chance that they have to lend a helping hand to the local fire departments, local police departments or any organizations in need, they are always the first ones to help. Our owners have instilled that mindset in all of the employees who work here and each one tries to donate at least one to two hours a week volunteering. Every year SERVPRO of Germantown joins forces with other local franchises to host their annual Hydrating Heroes event at the Wells Fargo Center, which benefits the first responder community.



Our Employees:

At SERVPRO of Germantown, we believe in outstanding local, residential care and treatment regardless of our big franchise name. Each SERVPRO is own independently to be able to focus on our local communities. We believe in making sure all of our customers receive a personable and comfortable experience all while performing an exceptional restoration of your home or business. Find out more about our office employees, production managers, and crew chiefs here!   



Why SERVPRO?

Each of our crew members goes through intensive training online and in the field. Every member is trained to pass the IICRC (Institute of Inspection Cleaning and Restoration Certification) along with the Employee Certification Training to ensure that our crew is properly equipped to handle any restoration job.  For more information about our crew training, click here!

Sean McCabe, Michael McGrory
Sean McCabe, Michael McGrory
Owners of SERVPRO of Germantown

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.