Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of South & East Stark County
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of South & East Stark County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
5 Stars!
All I can say is thank you - thank you SERVPRO. I had a major flood in my basement, and being a new homeowner was more overwhelming than I could have ever imagined. Crying didn’t help but then I was told to call SERVPRO.. they will take care of everything.. and they did. And when I say everything, I mean everything. Joe, SERVPRO rep, came and sat with me and calmed me and went over the whole procedure. Then he had a team come out. They moved everything and got all the water out. There was a lot ruined and damaged, and needed to be trashed, but nothing was thrown out till my okay, and they took bags and bags and bags out. I never had to do one thing from beginning to end. They set up 16 fans to dry for 3 days and then came back to go over everything to make sure all was good. Completely dry and fresh smelling. I had a contractor come to put in a new water heater, and he could not say enough what a wonderful job SERVPRO did. He also said he would have told me to go to SERVPRO anyway. He’s been in situations like this before and usually there is always that slight musty smell.. not mine!
Thank you SERVPRO.
Very pleased with how quickly you sent a team to help! Crew was kind and efficient. Job was well done.
The team was very prompt, courteous and respectful of my home.
Overwhelmed by Timeliness and kindness!! Thank you!
I was so pleased with the promptness and professionalism of the people at SERVPRO. Very helpful and reassuring. Highly recommend them. Reasonable price.
Thank you! Excellent service. I would recommend your company!
Thank you to the crews that cleaned up the water in my home!
Very good company. Did great work for me and my family when I had a water loss in my kitchen.
5 Stars!
All I can say is thank you - thank you SERVPRO. I had a major flood in my basement, and being a new homeowner was more overwhelming than I could have ever imagined. Crying didn’t help but then I was told to call SERVPRO.. they will take care of everything.. and they did. And when I say everything, I mean everything. Joe, SERVPRO rep, came and sat with me and calmed me and went over the whole procedure. Then he had a team come out. They moved everything and got all the water out. There was a lot ruined and damaged, and needed to be trashed, but nothing was thrown out till my okay, and they took bags and bags and bags out. I never had to do one thing from beginning to end. They set up 16 fans to dry for 3 days and then came back to go over everything to make sure all was good. Completely dry and fresh smelling. I had a contractor come to put in a new water heater, and he could not say enough what a wonderful job SERVPRO did. He also said he would have told me to go to SERVPRO anyway. He’s been in situations like this before and usually there is always that slight musty smell.. not mine!
Thank you SERVPRO.
Very pleased with how quickly you sent a team to help! Crew was kind and efficient. Job was well done.
The team was very prompt, courteous and respectful of my home.
Overwhelmed by Timeliness and kindness!! Thank you!
I was so pleased with the promptness and professionalism of the people at SERVPRO. Very helpful and reassuring. Highly recommend them. Reasonable price.
Thank you! Excellent service. I would recommend your company!
Thank you to the crews that cleaned up the water in my home!
Very good company. Did great work for me and my family when I had a water loss in my kitchen.
About Us
In 2000, Laurie Kolenz, purchased the franchise SERVPRO of S&E Stark County. Laurie joined her dad, John Caveney, who owned SERVPRO of West Akron and sister, Maureen Gentile, owner of SERVPRO of Northwest Stark County. In March of 2017, John passed away making his daughters Maureen and Laurie owners of all three franchises.
SERVPRO of S&E Stark County is a 24-hour emergency fire and water cleanup and restoration for residential and commercial properties. Our technicians are highly trained in water damage restoration, fire damage restoration, mold remediation, bio-hazard and vandalism cleanup and can handle any size job from beginning to the end. SERVPRO of S&E Stark County has a 24/7 emergency construction board up team that can secure your property after it has been fire, storm or wind damaged. This division can restore and rebuild your home to pre-loss condition.
As a family run business, we understand how traumatic and complicating it can be when your home or business has been damaged from fire, smoke, water or mold and you may not know where to begin. Our crews are IICRC certified and trained and are equipped with the knowledge, experience, and technology to help make your disaster “Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO of S&E Stark County today.
SERVPRO of S&E Stark County is locally owned and operated.
Meet our Management Team:
- Laurie Kolenz – Owner
- Tracy Myers – Job File Coordinator & Office Manager
- Kathy Haslam– Administrative Assistant
- Mary Keister-Whitmyer– Marketing Director
- Julie Workman - Social Media Marketing Coordinator
- Patti Wallick – Marketing Representative
- Jesse Lee – Production Manager
- Joe Embrogno – Estimator
- Alex Jogerst – Estimator
- Heather Kinback – Estimator
- Sharon Nagy – Controller
