
Packout & Contents Restoration Services
- The #1 Choice in Cleanup and Restoration*
- Residential, Commercial, and Government Packout and Contents Restoration Services
- 24/7 Emergency Response
- Trained, Certified Specialists
- Advanced Digital Inventory Systems
- State of the Art Equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of South & East Stark County
Why Choose SERVPRO for Packout & Contents Restoration Services?
At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.
SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.
Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances.


Packout and Storage
We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care.
For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.


Furniture Restoration
It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen.
Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods.


Textile Cleaning
Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.
We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.


Document and Photo Recovery
Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.
We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.


Electronics Restoration
SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.
A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.


Pack Back Services
When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.
SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!


Commercial Contents Restoration and Packout Services
Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.
Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.
While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.


We Make the Insurance Claims Process Easier
SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.
Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.
What our
customers are saying
I was so pleased with the promptness and professionalism of the people at SERVPRO. Very helpful and reassuring. Highly recommend them. Reasonable price.
Thank you! Excellent service. I would recommend your company!
Thank you to the crews that cleaned up the water in my home!
Very good company. Did great work for me and my family when I had a water loss in my kitchen.
5 Stars!
All I can say is thank you - thank you SERVPRO. I had a major flood in my basement, and being a new homeowner was more overwhelming than I could have ever imagined. Crying didn’t help but then I was told to call SERVPRO.. they will take care of everything.. and they did. And when I say everything, I mean everything. Joe, SERVPRO rep, came and sat with me and calmed me and went over the whole procedure. Then he had a team come out. They moved everything and got all the water out. There was a lot ruined and damaged, and needed to be trashed, but nothing was thrown out till my okay, and they took bags and bags and bags out. I never had to do one thing from beginning to end. They set up 16 fans to dry for 3 days and then came back to go over everything to make sure all was good. Completely dry and fresh smelling. I had a contractor come to put in a new water heater, and he could not say enough what a wonderful job SERVPRO did. He also said he would have told me to go to SERVPRO anyway. He’s been in situations like this before and usually there is always that slight musty smell.. not mine!
Thank you SERVPRO.
Very pleased with how quickly you sent a team to help! Crew was kind and efficient. Job was well done.
The team was very prompt, courteous and respectful of my home.
Overwhelmed by Timeliness and kindness!! Thank you!
About Us
In 2000, Laurie Kolenz, purchased the franchise SERVPRO of S&E Stark County. Laurie joined her dad, John Caveney, who owned SERVPRO of West Akron and sister, Maureen Gentile, owner of SERVPRO of Northwest Stark County. In March of 2017, John passed away making his daughters Maureen and Laurie owners of all three franchises.
SERVPRO of S&E Stark County is a 24-hour emergency fire and water cleanup and restoration for residential and commercial properties. Our technicians are highly trained in water damage restoration, fire damage restoration, mold remediation, bio-hazard and vandalism cleanup and can handle any size job from beginning to the end. SERVPRO of S&E Stark County has a 24/7 emergency construction board up team that can secure your property after it has been fire, storm or wind damaged. This division can restore and rebuild your home to pre-loss condition.
As a family run business, we understand how traumatic and complicating it can be when your home or business has been damaged from fire, smoke, water or mold and you may not know where to begin. Our crews are IICRC certified and trained and are equipped with the knowledge, experience, and technology to help make your disaster “Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO of S&E Stark County today.
SERVPRO of S&E Stark County is locally owned and operated.
Meet our Management Team:
- Laurie Kolenz – Owner
- Maureen Gentile - Owner
- Tracy Myers –Office Manager
- Kathy Haslam – Administrative Assistant/Dispatch
- Mary Keister-Whitmyer– General Manager & Marketing Director
- Julie Workman – Sales & Digital Marketing Manager
- Patti Wallick – Sales & Marketing Representative
- Monica Aquino - Sales & Marketing Representative
- Jesse Lee – Production Manager
- Alex Jogerst – Field Operations Manager
- Joe Embrogno – Project Manager
- Kaleb Kuligowski - Project Manager
- Mike Sohar - Project Manager
- David Lamp - Project Manager
- Sharon Nagy – Controller
