About Us
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SERVPRO of Northwest and Northeast Cincinnati
About Us
Husband-and-wife duo, Julie and Tony Roberts, and their business partner Mike Parsons, acquired SERVPRO® of Northwest and Northeast Cincinnati in January 2023 but their franchise ownership journey began nearly two decades ago when they started SERVPRO of Madison, Rockcastle, Garrard, & Lincoln Counties in Kentucky. The trio were friends long before they were franchisees.
Tony and Mike grew up with each other and attended college together at University of Kentucky. The three of them grew such a passion for the SERVPRO industry that they decided to share it with each other. They now operate nearly a dozen franchises across Indiana, Kentucky, and Ohio.
Julie and Tony Roberts, and Mike Parsons, were once named the 2017 Kentucky SERVPRO Franchise of the Year! With over 25 SERVPRO’s throughout Kentucky, this was an extreme honor.
The owners' acceptance speech included this quote: "Our team worked through storms and burst pipes working long hours to bring our customers the best service possible. We have a dedicated team of office, production, and marketing members that work tirelessly throughout the year to make our franchise shine!"
Our owners were congratulated by other SERVPRO franchises at the awards meeting and were grateful to have won such a prestigious honor from the best in the business!
SERVPRO of Northwest and Northeast Cincinnati understands the stress and worry that comes with a fire or water damage and the disruption it causes to your life and home or business. Our goal is to help minimize this interruption and quickly make it "Like it never even happened."
SERVPRO of Northwest and Northeast Cincinnati specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke, or water damage, and can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Northwest and Northeast Cincinnati.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- HST - Health and safety Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- WRT - Water Damage Restoration Technician
- IICRC Certified Firm
- AMRT - Applied Microbial Remediation Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- OCT - Odor Control Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
What our
customers are saying
The SERVPRO of Northwest Cincinnati staff was great. Communication was good. They let me know when they were coming. Very professional and friendly!
The entire staff was polite and helpful throughout the duration of the job. They explained the process and were very attentive to my concerns.
I am very satisfied after working with SERVPRO of Northwest Cincinnati. The crews did a good job. They kept me up to date on the progress. Thank you!
I was impressed by the on-site crew at my home. They were polite and professional and really seemed to know what they were doing!
I would definitely recommend SERVPRO of Northwest Cincinnati. They were very professional and overall did a terrific job! Thank you!
SERVPRO of Northwest Cincinnati did a fantastic job! All the employees were very friendly. They were always professional and worked very efficiently.
I have no complaints with SERVPRO of Northwest Cincinnati. The crew did a great job and they were very friendly.
Everyone on the SERVPRO staff was very courteous while working with them. They were prompt and clearly explained what needed to be done.
SERVPRO of Northwest Cincinnati did a great job! The office staff was very friendly and the onsite crew was very professional!
The SERVPRO of Northwest Cincinnati staff was great. Communication was good. They let me know when they were coming. Very professional and friendly!
The entire staff was polite and helpful throughout the duration of the job. They explained the process and were very attentive to my concerns.
I am very satisfied after working with SERVPRO of Northwest Cincinnati. The crews did a good job. They kept me up to date on the progress. Thank you!
I was impressed by the on-site crew at my home. They were polite and professional and really seemed to know what they were doing!
I would definitely recommend SERVPRO of Northwest Cincinnati. They were very professional and overall did a terrific job! Thank you!
SERVPRO of Northwest Cincinnati did a fantastic job! All the employees were very friendly. They were always professional and worked very efficiently.
I have no complaints with SERVPRO of Northwest Cincinnati. The crew did a great job and they were very friendly.
Everyone on the SERVPRO staff was very courteous while working with them. They were prompt and clearly explained what needed to be done.
SERVPRO of Northwest Cincinnati did a great job! The office staff was very friendly and the onsite crew was very professional!