Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Mentor

Our Google Reviews
(440) 953-1111
4.8
(26 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Mentor we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I have been very impressed with both Jim & Adam. They were courteous, thorough, knowledgeable and an absolute pleasure despite the challenging circumstances. P.S They handled all of my furnishings, etc. with great care.

Nancy
Cleveland

SERVPRO employees were very friendly and professional. They arrived 15 minutes early and fielded several phone calls from our Regional Director and land lord. Matt and Angie were great to work with! I will definitely recommend SERVPRO!

Kim
Mentor

The crew at SERVPRO really did some great work at my house!

Hassan
Painesville

The staff and crew at SERVPRO met and exceeded all expectations. They were very personable, professional, knowledgeable and friendly.

Michelle
Cleveland

The team at SERVPRO was outstanding!! The team was very knowledgeable and professional.

Dave
Lorain

The guys that came out did a great job restoring my basement after water damage. I was impressed with their work and professionalism. 

Tim
Mentor

I was very satisfied. Matt did a great job!!

Tom
Madison

When our sump pump failed we called SERVPRO who came out the same day. My husband and I were very pleased and satisfied

Nicole E
Middleburg Hts

SERVPRO was very thorough and very kind. I appreciate that their employees were all knowledgeable.

Shirley
Mentor

I have been very impressed with both Jim & Adam. They were courteous, thorough, knowledgeable and an absolute pleasure despite the challenging circumstances. P.S They handled all of my furnishings, etc. with great care.

Nancy
Cleveland

SERVPRO employees were very friendly and professional. They arrived 15 minutes early and fielded several phone calls from our Regional Director and land lord. Matt and Angie were great to work with! I will definitely recommend SERVPRO!

Kim
Mentor

The crew at SERVPRO really did some great work at my house!

Hassan
Painesville

The staff and crew at SERVPRO met and exceeded all expectations. They were very personable, professional, knowledgeable and friendly.

Michelle
Cleveland

The team at SERVPRO was outstanding!! The team was very knowledgeable and professional.

Dave
Lorain

The guys that came out did a great job restoring my basement after water damage. I was impressed with their work and professionalism. 

Tim
Mentor

I was very satisfied. Matt did a great job!!

Tom
Madison

When our sump pump failed we called SERVPRO who came out the same day. My husband and I were very pleased and satisfied

Nicole E
Middleburg Hts

SERVPRO was very thorough and very kind. I appreciate that their employees were all knowledgeable.

Shirley
Mentor

About Us

SERVPRO of Mentor understands the stress and worry that comes with a fire or water damage and the disruption it causes your life, home, or business. Should this happen to you, trust the company with an A+ rating from the Better Business Bureau to know you are in good hands. “Helping restore the present to protect the future” is the promise our team offers those who need us when disaster strikes.

Michal Fosdick, Founder and President at SERVPRO of Mentor, is proud of the company she has been building since 1996. Michal’s hard work, compassion, and knowledge has given her the praise of her many clients and cemented her an exceptional reputation within the restoration and insurance industries. Day or night, Michal has been there for her customers when they need her the most. Her hands-on leadership style and sleeves-rolled-up approach earns her the respect, hard work, and loyalty of her staff. Michal is a proud mother and grandmother and enjoys every opportunity to play that role.

Dennis Fosdick, Jr., Vice President of Operations, oversees day to day operations of the many crews that crisscross Northeast Ohio on daily basis. A graduate of Medina High School, he has spent his entire life in the restoration and construction industry. Dennis has traveled to over 17 states, working through HurricanesFloods and Polar Vortex’s to help those in need. He brings the knowledge he gained traveling the United States home to Ohio to help daily our friends and neighbors when an emergency hits home. Dennis shares the love of his company, sports, and good steak with his son that he is grooming to be 3rd generation in the family business.

Melanie Tremmel, Office Manager, handles all in house operations. Melanie has been in the Customer Service Industry her entire career, which makes her ideal for the many tasks she handles daily, including Office Oversite, Human Resources, Customer Relations and Scheduling, and anything and everything we need to get the job done. A lifelong Parma resident, Melanie recently moved closer to the office to be near what she loves. Safe to say if you have an emergency, 24/7 you will hear Melanie’s voice on the line helping make it “Like it never even happened.”

Albert Atkins, Director of Sales and Marketing, oversees social media, community relations, information technology and territory management. Albert has been an owner and manager in the construction and real estate industries, which has taught him a wide range of skills that enhance the customer experience. Having a large blended family, Albert has honed his skills in negotiations, diplomacy, and patience along the way. If you are looking to talk business, Albert prefers it to be on the beach or the tennis court on Cleveland’s westside.

SERVPRO flag
Michal Fosdick, Dennis L. Fosdick Jr.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.