SERVPRO of Barberton/Norton
Address
2081 Wadsworth RdSuite C
Norton, OH 44203
Service Area
Here to Help® 24/7.
SERVPRO of Barberton/Norton
About Us
SERVPRO of Barberton/Norton: Restoring the Present, Protecting the Future
At SERVPRO of Barberton/Norton, we understand the stress and disruption that fire or water damage can bring to your life, home, or business. With an A+ rating from the Better Business Bureau, rest assured that capable hands are ready to help in your time of need. Our team's pledge, "Helping restore the present to protect the future," underscores our commitment to providing assistance when disaster strikes.
Leadership at the Helm
Michal Fosdick, the Founder and President of SERVPRO of Barberton/Norton, has led the company since its establishment in 1996. Her dedication, compassion, and extensive knowledge have earned accolades from clients, making her a highly regarded figure in the restoration and insurance industries. Michal's hands-on leadership and commitment to being there for customers day or night command respect and foster loyalty among her staff. Beyond her professional accomplishments, Michal is a proud mother and grandmother, embracing these roles with enthusiasm.
Dennis Fosdick, Jr., Vice President of Operations, oversees the day-to-day operations of crews across Northeast Ohio. A proud graduate of Medina High School, Dennis has dedicated his life to the restoration and construction industry, facing challenges from hurricanes to floods and polar vortex events across 17 states. Dennis's commitment extends to helping friends and neighbors in times of emergencies. Outside of work, he shares his love for the company, sports, and family, actively guiding his son to be the third generation in the family business.
Daniel Fister, a seasoned professional specializing in insurance restoration within construction management since 2009, is an indispensable leader within SERVPRO Team Fosdick. His commitment to leadership and teamwork is evident in overseeing inspections of 1500+ properties and applying root-cause analysis for effective solutions. Combining a strong academic foundation in finance and accounting from Cleveland State with practical expertise, Daniel brings a comprehensive skill set to his role. Alongside his 13-year marriage to Sarah, fatherhood to four children, and the companionship of an 8-pound "defender" dog named Penni, he adds warmth to his multifaceted life.
Behind the Scenes
Melanie Tremmel, our dedicated Office Manager, expertly handles all in-house operations. With a career in the Customer Service Industry, Melanie brings invaluable expertise to oversee office operations, human resources, customer relations, scheduling, and other necessary responsibilities. In times of emergency, you can rely on hearing Melanie Tremmel's reassuring voice on the line, tirelessly working to make it "Like it never even happened."
Albert Atkins, our esteemed Director of Sales and Marketing, oversees a comprehensive portfolio including social media, community relations, information technology, and territory management. With a rich background in construction and real estate, Albert enhances the customer experience with his diverse skill set. Navigating the complexities of a large blended family, he brings unique depth to his interpersonal skills. When discussing business matters, Albert prefers the serene ambiance of the beach or the dynamic energy of the tennis court, particularly on Cleveland's vibrant west side.
Andrew Meyer, our dedicated Project Coordinator, plays a pivotal role in orchestrating seamless operations within SERVPRO Team Fosdick. With a keen eye for detail and a proactive approach, Andrew ensures the successful coordination of projects from inception to completion. His expertise lies in streamlining processes, optimizing resources, and maintaining clear communication channels among team members and clients. Drawing on years of experience in project coordination, Andrew brings a level of precision and efficiency that contributes significantly to the overall success of our endeavors. Beyond his professional responsibilities, Andrew enjoys the rewards of family life, making his mark as a valuable asset both within our team and in his personal sphere.
Services We Provide
WHY CHOOSE SERVPRO?
Faster to any size disaster™
We have more than 2,100 locations nationwide serving 97% of all US zip codes within two hours.
Available 24/7
An emergency can happen at any time, and we are ready to take your call, day or night.
#1 in the cleanup and restoration industry
We’re a trusted leader in the restoration industry.
Highly-trained professionals with more than 50 years of experience
We’ve earned the reputation as #1 in the cleanup and restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.
What our
customers are saying
At the completion of each Call Center referred loss, in which the customer's email address was obtained, a follow up survey is emailed to the customer by the SERVPRO National Call Center. The response of the survey is listed below. Please review and if necessary, feel free to follow up with the customer for additional feedback.
Job Number: 2425093
What is the primary reason for the score you gave?
Very professional from the first contact. Very friendly, trustworthy, and efficient.
How likely is it that you would recommend SERVPRO© to a friend or colleague?
10=Extremely likely
© 2017 SERVPRO Industries, inc. All Rights Reserved. | 801 Industrial Blvd., Gallatin, TN 37066 | (615) 451-0200 | (800) SERVPRO
After the water damage mitigation was completed our customer submitted the Certificate of Satisfaction giving us all 10s! Along with:
10. Additional Comments:
"Thank You and God Bless You All!"
We want to thank the men and your company for the great service they provided. Thank you again.
No complaints whatsoever fantastic job!! Triple thumps up!!
Deb, Robert, and Beth did an outstanding job!
The girls just left after they finished with packing up everything. They have done a great job and all is ready to go for the moving team. We had mentioned to Tamika that maybe we could wait till Monday for the "Move Out" day and she said she would let the office know. After she left we see there is a large chance of rain on Monday, so Tuesday would be fine with us, please let me know if this will work for you.
I also wanted to let you know how great Tamika was this week. She made this process go smoothly, and was very friendly and helpful. Also, if it wasn't for her experience and knowledge we would have never known about the damage that was done in one of the closets in the basement that is part of our claim. Tamika truly represents the reason we are thankful we chose SERVPRO.
Thanks - Michelle
I just got a new house and the pipes froze needless to say water everywhere...I was so stressed out and Dennis and his team were out here within an hour to help and reassure that everything was gonna be takin care of and they surpassed what I expected! Recommend these guys to anyone in need of help they were excellent !
Great job!!
Great company! Great quality of work and excellent customer service! I highly recommend!!!
At the completion of each Call Center referred loss, in which the customer's email address was obtained, a follow up survey is emailed to the customer by the SERVPRO National Call Center. The response of the survey is listed below. Please review and if necessary, feel free to follow up with the customer for additional feedback.
Job Number: 2425093
What is the primary reason for the score you gave?
Very professional from the first contact. Very friendly, trustworthy, and efficient.
How likely is it that you would recommend SERVPRO© to a friend or colleague?
10=Extremely likely
© 2017 SERVPRO Industries, inc. All Rights Reserved. | 801 Industrial Blvd., Gallatin, TN 37066 | (615) 451-0200 | (800) SERVPRO
After the water damage mitigation was completed our customer submitted the Certificate of Satisfaction giving us all 10s! Along with:
10. Additional Comments:
"Thank You and God Bless You All!"
We want to thank the men and your company for the great service they provided. Thank you again.
No complaints whatsoever fantastic job!! Triple thumps up!!
Deb, Robert, and Beth did an outstanding job!
The girls just left after they finished with packing up everything. They have done a great job and all is ready to go for the moving team. We had mentioned to Tamika that maybe we could wait till Monday for the "Move Out" day and she said she would let the office know. After she left we see there is a large chance of rain on Monday, so Tuesday would be fine with us, please let me know if this will work for you.
I also wanted to let you know how great Tamika was this week. She made this process go smoothly, and was very friendly and helpful. Also, if it wasn't for her experience and knowledge we would have never known about the damage that was done in one of the closets in the basement that is part of our claim. Tamika truly represents the reason we are thankful we chose SERVPRO.
Thanks - Michelle
I just got a new house and the pipes froze needless to say water everywhere...I was so stressed out and Dennis and his team were out here within an hour to help and reassure that everything was gonna be takin care of and they surpassed what I expected! Recommend these guys to anyone in need of help they were excellent !
Great job!!
Great company! Great quality of work and excellent customer service! I highly recommend!!!
About Us
SERVPRO of Barberton/Norton: Restoring the Present, Protecting the Future
At SERVPRO of Barberton/Norton, we understand the stress and disruption that fire or water damage can bring to your life, home, or business. With an A+ rating from the Better Business Bureau, rest assured that capable hands are ready to help in your time of need. Our team's pledge, "Helping restore the present to protect the future," underscores our commitment to providing assistance when disaster strikes.
Leadership at the Helm
Michal Fosdick, the Founder and President of SERVPRO of Barberton/Norton, has led the company since its establishment in 1996. Her dedication, compassion, and extensive knowledge have earned accolades from clients, making her a highly regarded figure in the restoration and insurance industries. Michal's hands-on leadership and commitment to being there for customers day or night command respect and foster loyalty among her staff. Beyond her professional accomplishments, Michal is a proud mother and grandmother, embracing these roles with enthusiasm.
Dennis Fosdick, Jr., Vice President of Operations, oversees the day-to-day operations of crews across Northeast Ohio. A proud graduate of Medina High School, Dennis has dedicated his life to the restoration and construction industry, facing challenges from hurricanes to floods and polar vortex events across 17 states. Dennis's commitment extends to helping friends and neighbors in times of emergencies. Outside of work, he shares his love for the company, sports, and family, actively guiding his son to be the third generation in the family business.
Daniel Fister, a seasoned professional specializing in insurance restoration within construction management since 2009, is an indispensable leader within SERVPRO Team Fosdick. His commitment to leadership and teamwork is evident in overseeing inspections of 1500+ properties and applying root-cause analysis for effective solutions. Combining a strong academic foundation in finance and accounting from Cleveland State with practical expertise, Daniel brings a comprehensive skill set to his role. Alongside his 13-year marriage to Sarah, fatherhood to four children, and the companionship of an 8-pound "defender" dog named Penni, he adds warmth to his multifaceted life.
Behind the Scenes
Melanie Tremmel, our dedicated Office Manager, expertly handles all in-house operations. With a career in the Customer Service Industry, Melanie brings invaluable expertise to oversee office operations, human resources, customer relations, scheduling, and other necessary responsibilities. In times of emergency, you can rely on hearing Melanie Tremmel's reassuring voice on the line, tirelessly working to make it "Like it never even happened."
Albert Atkins, our esteemed Director of Sales and Marketing, oversees a comprehensive portfolio including social media, community relations, information technology, and territory management. With a rich background in construction and real estate, Albert enhances the customer experience with his diverse skill set. Navigating the complexities of a large blended family, he brings unique depth to his interpersonal skills. When discussing business matters, Albert prefers the serene ambiance of the beach or the dynamic energy of the tennis court, particularly on Cleveland's vibrant west side.
Andrew Meyer, our dedicated Project Coordinator, plays a pivotal role in orchestrating seamless operations within SERVPRO Team Fosdick. With a keen eye for detail and a proactive approach, Andrew ensures the successful coordination of projects from inception to completion. His expertise lies in streamlining processes, optimizing resources, and maintaining clear communication channels among team members and clients. Drawing on years of experience in project coordination, Andrew brings a level of precision and efficiency that contributes significantly to the overall success of our endeavors. Beyond his professional responsibilities, Andrew enjoys the rewards of family life, making his mark as a valuable asset both within our team and in his personal sphere.
