Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Upper East Side South, Manhattan
Our Google Reviews
(917) 924-2260
4.9
(120 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Upper East Side South, Manhattan we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Jhon and his team did a wonderful job. The entire space was left spotless, clean, organized, and smelling fresh. Their attention to detail was greatly appreciated, and everything looked excellent once they were finished.

Jossiel Cepeda

We recently experienced a leak in our apartment and hired SERVPRO to handle the mitigation and cleanup. From start to finish, their service was outstanding. Their response was incredibly timely, which made a stressful situation much more manageable. Every member of the team was professional, knowledgeable, courteous, and genuinely pleasant to work with. They took the time to explain each step of the process, answered all of our questions, and treated our home with care and respect. What stood out most was their communication. Throughout the project, they kept us informed of what was happening, what to expect next, and any updates along the way. Their responsiveness and transparency gave us tremendous peace of mind during a difficult time. We are extremely grateful for the SERVPRO team’s professionalism, efficiency, and exceptional customer service. I would not hesitate to recommend them to anyone dealing with water damage or an unexpected home emergency. Five stars all around.

CT Sterling

Hired Servpro to deal with some smoke damage in my apartment. Their team, led by Eric, was incredibly helpful, knowledgeable, and communicative. They did a full survey, gave us a quote, and then promptly did the cleaning/repairs. They even went above and beyond and cleaned other small things that we had forgotten to request. Highly recommend calling them if you are dealing with damage from a fire.

Natasha Haft

I had some pretty bad water damage in my apartment that was severely impacting my life. I called up Servpro to help me out, and with the help of Wesley I got my bedroom back in working order. He was very empathetic and understanding of my situation which really helped not only to ease the situation, but also just felt good to have a real person there to fix my problem. I'd be glad to point anybody to Servpro if they're ever in need of restoration services and have them ask personally for Wesley.

Daniel Chan

Thanks to these guys I don’t need to stay at my friends house another night lmaoo. No offense to her but Servpro saved me and tom is the best! I had a sink overflow and I left my apartment without realizing it was on. Talk about a disaster when I got back home. Another tenant told me about Servpro and they came right away to save the day. Awesome job again and thanks!

Em Neptune

I recommend that you do a good and responsible job, thank you

Jorge Mendez

I’ve used Mohammed plenty of times for Mold Abatement in my buildings . His crew are experts , Mohammed guided me every step of the way . He always communicated my concerns . I recommend Servpro Of Upper East Side .

Kenny S.

I’ve worked with Mohammed in the past during a pipe break in my kitchen . I recommend Mohammed . His team pumped the water out and removed everything that was damaged . My kitchen is now like it never happened .

Shabana A

Hi there, writing this in FREEZING nyc, where my building has not only had frozen pipe issues, but I had a toilet overflow in my bathroom that the water almost froze from the temps when I wasn’t home. Crazy times were living in and I’m just glad this team came through for me. I’ve never ever ever had a toilet overflow so I was baffled. They knew exactly what to do and how to help even when I was frantic. Thanks again Tom & the Servpro squad. You guys are great!

Erica Wieczorek

About Us

SERVPRO of Upper East Side South, Manhattan understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Upper East Side South, Manhattan specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Upper East Side South, Manhattan can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Upper East Side South, Manhattan.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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Robert E. Citrangola, Philip Caraciolo, Gary Flood, Michael Manoussos II

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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