
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Upper East Side
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
Addressing bio-threats in your home or your business is not something that people should attempt to do on their own. This division of our SERVPRO team is among the most experienced of our entire team, with multiple certifications and years of experience, our professionals have a fast and immediate response to ensure that no customer waits longer than necessary for effective cleanup and recovery. We also appreciate how traumatic and stressful many biohazardous conditions can be, so our team gets trained to also address bio-threats with compassion and empathy for our customers.
There are many properties that we serve throughout our slice of the Manhattan borough, and because of this we have cleaned or recovered homes and businesses contending with crime scenes, traumas, sewage, drug labs, viral or bacterial threats, and many other situations. Our experienced professionals have full body personal protective equipment to overcome each situation safely and efficiently. No matter what the situation or threat, our SERVPRO of Upper East Side team can make it “Like it never even happened.”
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
I use SERVPRO very frequent for general cleaning and I love them. I'm always impressed with their level of professionalism and service. I know I can always count on them.
Never Fails to call SERVPRO. I use them on regular basis for basic floor and rug cleaning. Great level of professionalism. Great group of guys.
Thanks again, for turning around such a mess and for working with our insurance company. We appreciate your honesty and most of all the quality work that was done. Also want to thank you for being reliable and following through on your word. You and your team are wonderful.
Getting anxious about reopening my business, and decided to call SERVPRO to schedule a thorough cleaning. I am so happy it's done and it looks and smells so clean. It's such a great feeling to know I am ready to open my doors, when NY announces it's safe to do so. Thank you again, for doing a great job.
I'm very impressed with the job these guys did with a mold issue I had in my home. They were right on it the same day I called, how's that for great service! These days it's hard to find someone to do quality work and it's very appreciated when you do find it. Tom and his crew are dependable and trustworthy.
Fast, Prompt, professional, caring, polite not sure what other words to use. Thanks to Pablo who was the crew chief. Thank you.
SERVPRO is my preferred vendor for all of my cleanup and restoration purposes. Working with Chris and Ashley is always a delight. Polite and Professional is best way for me to describe these guys.
A+ service all the time. I’ve called SERVPRO a few times as well as my neighbors and this was the first time I used them for my business in the city. Impressive as usual. I know that anytime I use SERVPRO, I know I’m in great hands.
SERVPRO always comes in the Clutch. I’ve never been disappointed. Great Customer service, I deal with Ashley and Nicole all the time and they are very helpful. Such great ladies to deal with. They really care about their clients.
I even received a Christmas card from them. This is a company that really cares about satisfying their customers and leaving and everlasting impression.
Kudos to SERVPRO for always delivering First Class service.
I use SERVPRO very frequent for general cleaning and I love them. I'm always impressed with their level of professionalism and service. I know I can always count on them.
Never Fails to call SERVPRO. I use them on regular basis for basic floor and rug cleaning. Great level of professionalism. Great group of guys.
Thanks again, for turning around such a mess and for working with our insurance company. We appreciate your honesty and most of all the quality work that was done. Also want to thank you for being reliable and following through on your word. You and your team are wonderful.
Getting anxious about reopening my business, and decided to call SERVPRO to schedule a thorough cleaning. I am so happy it's done and it looks and smells so clean. It's such a great feeling to know I am ready to open my doors, when NY announces it's safe to do so. Thank you again, for doing a great job.
I'm very impressed with the job these guys did with a mold issue I had in my home. They were right on it the same day I called, how's that for great service! These days it's hard to find someone to do quality work and it's very appreciated when you do find it. Tom and his crew are dependable and trustworthy.
Fast, Prompt, professional, caring, polite not sure what other words to use. Thanks to Pablo who was the crew chief. Thank you.
SERVPRO is my preferred vendor for all of my cleanup and restoration purposes. Working with Chris and Ashley is always a delight. Polite and Professional is best way for me to describe these guys.
A+ service all the time. I’ve called SERVPRO a few times as well as my neighbors and this was the first time I used them for my business in the city. Impressive as usual. I know that anytime I use SERVPRO, I know I’m in great hands.
SERVPRO always comes in the Clutch. I’ve never been disappointed. Great Customer service, I deal with Ashley and Nicole all the time and they are very helpful. Such great ladies to deal with. They really care about their clients.
I even received a Christmas card from them. This is a company that really cares about satisfying their customers and leaving and everlasting impression.
Kudos to SERVPRO for always delivering First Class service.
About Us
When it comes to restoration and recovery work, we have many high-end establishments and properties throughout the Upper East Side here in Manhattan that requires a prompt response from highly trained professionals. We stay dedicated to continually train and educate ourselves to become top representatives of the industry, and a wise choice for thorough and effective restoration service in the community we serve. This dedication to our customers begins with the leadership and guidance of our owner Thomas Fox.
The entire team is passionate about the work that we do and the effective equipment that we use to do it. We know that every customer wants to get treated like they are family, and we work hard to communicate with our clients through every phase of recovery. To ensure that their needs, wants, and concerns are getting addressed sufficiently.
While many favorite films and television programs like Gossip Girl have gotten filmed throughout the Upper East Side and its posh and regal neighborhoods, we also have become a hub of cultural and artistic expression with the Smithsonian, Guggenheim Museum, Metropolitan Museum of Art, and other centers. Even with all the reasons that tourists and New Yorkers have to visit this stretch of Manhattan, the most significant volume of properties and businesses here belong to our neighbors, friends, and colleagues. As a locally owned and operated restoration company we share the same streets and avenues with you.
As a reputable recovery team, we strive always to have a finger on the pulse of our area, and this can get seen through the memberships and seats with the Chamber of Commerce, NAPO, BBB, Blue Goose, and NASMM. We also work to give back to the communities here in every way that we can throughout our direct partnerships, sponsorships, and donations of time and resources to organizations like the American Cancer Society, the Red Cross, and Specialized Autism Support.
We know that no matter where you are, disasters can strike with little warning or mercy. Our experienced IICRC-Certified technicians have accreditations and certifications in every facet of the restoration industry to help our customers overcome whatever emergency they face.
