Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of South Albany County

Our Google Reviews
(518) 456-1111
4.9
(48 reviews)

Service Areas

Voorheesville, NY | Ravena, NY | Coeymans, NY | Bethlehem Center, NY | Berne, NY | Altamont, NY | Fort Hunter, NY | Dunnsville, NY | Westmere, NY | West Township, NY

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of South Albany County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We have been so pleased with all aspects of dealing with SERVPRO from the time our water problem occurred until it was resolved.

Rebecca
Loudonville

We are very happy with SERVPRO! When flooding occurred in the basement of our building, SERVPRO provided complete service. They responded within an hour of our call, analyzed the damage, gave options, and provided restoration in a competent and professional manner. We commend Jeff and the rest of the SERVPRO team for a job well done!

Kevin
Albany

Thank-you again to all of you who were involved with assisting me with my water damage. You all are pros and help take the stress level down during a very stressful time! The demolition crew did an outstanding job of answering my questions and taking great care that my newly refinished oak floor was not damaged with the demo of wet plaster and drywall.

Cindi S.
Delmar

SERVPRO provided outstanding service both before and after my flood. The crew was outstanding, very hardworking, careful and knowledgeable. I am grateful for their service. Thank you!

Jimmy
Albany

Excellent! Once they arrived I knew I had professionals that would take care of everything. They worked into the early morning to make sure everything was under control!. I had a sewer back up from a storm and they were my hero's on a Saturday night.  I would hire them again.

Kathy
Berne

fter a traumatizing leak from a broken water line to my refrigerator's ice maker, I called SERVPRO for help.  Every single professional from SERVPRO was responsive and knowledgeable. The process for assessing and addressing the water damage was relatively painless for me because the SERVPRO staff was so efficient and reliable. I now have dry walls, dry floor, new flooring where there was damage, new paint, new crown molding. I especially appreciate how they went to extra trouble to match my dated crown molding. I would highly recommend SERVPRO for anyone suffering water damage.

Linda
Albany

Your employee's quick response to stop further damages to the units involved was very professional. I certainly would recommend SERVPRO.

Sam P.
Ravena

Had a water damage at our house due to a washing machine line breaking.  The SERVPRO team was extremely helpful during a stressful time.  The team kept us updated throughout the entire process.  Thank you.

Blade
Coeymans

Thank you all so much for the work you did cleaning up our basement after our big water spill. Thank you for sticking with us and showing up everyday until the job was completed We certainly will recommend you guys to anyone needing this great service!

Mann
Guilderland

We have been so pleased with all aspects of dealing with SERVPRO from the time our water problem occurred until it was resolved.

Rebecca
Loudonville

We are very happy with SERVPRO! When flooding occurred in the basement of our building, SERVPRO provided complete service. They responded within an hour of our call, analyzed the damage, gave options, and provided restoration in a competent and professional manner. We commend Jeff and the rest of the SERVPRO team for a job well done!

Kevin
Albany

Thank-you again to all of you who were involved with assisting me with my water damage. You all are pros and help take the stress level down during a very stressful time! The demolition crew did an outstanding job of answering my questions and taking great care that my newly refinished oak floor was not damaged with the demo of wet plaster and drywall.

Cindi S.
Delmar

SERVPRO provided outstanding service both before and after my flood. The crew was outstanding, very hardworking, careful and knowledgeable. I am grateful for their service. Thank you!

Jimmy
Albany

Excellent! Once they arrived I knew I had professionals that would take care of everything. They worked into the early morning to make sure everything was under control!. I had a sewer back up from a storm and they were my hero's on a Saturday night.  I would hire them again.

Kathy
Berne

fter a traumatizing leak from a broken water line to my refrigerator's ice maker, I called SERVPRO for help.  Every single professional from SERVPRO was responsive and knowledgeable. The process for assessing and addressing the water damage was relatively painless for me because the SERVPRO staff was so efficient and reliable. I now have dry walls, dry floor, new flooring where there was damage, new paint, new crown molding. I especially appreciate how they went to extra trouble to match my dated crown molding. I would highly recommend SERVPRO for anyone suffering water damage.

Linda
Albany

Your employee's quick response to stop further damages to the units involved was very professional. I certainly would recommend SERVPRO.

Sam P.
Ravena

Had a water damage at our house due to a washing machine line breaking.  The SERVPRO team was extremely helpful during a stressful time.  The team kept us updated throughout the entire process.  Thank you.

Blade
Coeymans

Thank you all so much for the work you did cleaning up our basement after our big water spill. Thank you for sticking with us and showing up everyday until the job was completed We certainly will recommend you guys to anyone needing this great service!

Mann
Guilderland

About Us

SERVPRO of South Albany County is committed to serving the Albany area by helping you overcome damages that happened to your home or business as a result of fire or water damage.

Our team of local professionals at SERVPRO of South Albany County specialize in the restoration and cleanup jobs. Our staff has gone through rigorous trainings and certifications to be able to do what they do, including have an IICRC-industry certification.

Each SERVPRO is independently owned to be able to focus on our local communities. Our team has made it their mission to spend time and resources that will benefit the Albany community. Any opportunity to help the local chambers of commerce, local fire departments, local police departments or any organizations in need, our team is committed to helping out. 


So if you have a need for restoration work or if you're looking to get other companies in the area invested in the community, please give us a call today. 

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.