SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of NW & SE Dutchess County

Our Google Reviews
(845) 635-4550
4.8
(62 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Many situations can fall under the bio-threat niche of our cleaning division, and these situations require a dedicated approach from our detail-oriented and safety-conscious personnel. We encourage continual training and educational opportunities to keep our licensed professionals well-versed in safety protocols, We understand how sensitive these situations can be, and that is why our 24/7 response to the situation can address the primary concerns of the incident to begin ushering your property back to preloss condition.

We can contend with many variations of biohazards, all of which include specialized equipment and cleaning agents to overcome. Our SERVPRO team can clean up and recover after sewage, chemical spills, crime scenes, traumas, hoarding, and drug labs. We know that from the chemical spills that could occur in industrial Hyde Park or Poughkeepsie to crimes that could happen in any of the communities we serve throughout Dutchess County, our biohazard team stays ready for whatever disasters might be just around the corner.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

From the remediation to the build back SERVPRO has exceeded my expectations. I would recommend them again and again.

Juan Munez
Tivoli

Would recommend to anyone! Very Satisfied!!

Richard Rissi
Herkimer

I would highly recommend SERVPRO of NW and SE Dutchess County to anyone who found themselves in a similar situation.  I want to especially thank Zack for his professionalism throughout this difficult process.  He always responded to my questions and concerns in a timely manner.  He and his team went above and beyond to make sure the job was completed and completed well.  Thank you so much for all your help and guidance.

Deanna L
Poughkeepsie

Your 2 dedicated and thorough technicians who cleaned the carriage house and food bays at Grasmere Farm in preparation for the RSF fundraiser contributed to the success of the event!

Rhinbeck Science Foundation
Rhinebeck

The crew that came was very skillful and thorough and yet they completed the work very quickly.

Brower,J
Red Hook

Kym in the office was wonderful on the phone and Zack the project manager thoroughly explained the process, followed up with me and was compassionate in this traumatic event. He was a pleasure to deal with.  

The entire crew from start to finish was responsive, efficient, steady, pleasant, and respectful of me and my contents.  Neat and organized- they made a traumatic event bearable.  They were fabulous! They took care of everything!

Christine
Poughkeepsie

No tips needed, excellent service was provided! Josh was a pleasure to work with- Thanks Josh!

Brookside Meadows
Pleasant Valley

Brendon was extremely professional and knowledgeable.

Anderson
Pawling

Everything.. was great!

River Ridge Associates
Hyde Park

From the remediation to the build back SERVPRO has exceeded my expectations. I would recommend them again and again.

Juan Munez
Tivoli

Would recommend to anyone! Very Satisfied!!

Richard Rissi
Herkimer

I would highly recommend SERVPRO of NW and SE Dutchess County to anyone who found themselves in a similar situation.  I want to especially thank Zack for his professionalism throughout this difficult process.  He always responded to my questions and concerns in a timely manner.  He and his team went above and beyond to make sure the job was completed and completed well.  Thank you so much for all your help and guidance.

Deanna L
Poughkeepsie

Your 2 dedicated and thorough technicians who cleaned the carriage house and food bays at Grasmere Farm in preparation for the RSF fundraiser contributed to the success of the event!

Rhinbeck Science Foundation
Rhinebeck

The crew that came was very skillful and thorough and yet they completed the work very quickly.

Brower,J
Red Hook

Kym in the office was wonderful on the phone and Zack the project manager thoroughly explained the process, followed up with me and was compassionate in this traumatic event. He was a pleasure to deal with.  

The entire crew from start to finish was responsive, efficient, steady, pleasant, and respectful of me and my contents.  Neat and organized- they made a traumatic event bearable.  They were fabulous! They took care of everything!

Christine
Poughkeepsie

No tips needed, excellent service was provided! Josh was a pleasure to work with- Thanks Josh!

Brookside Meadows
Pleasant Valley

Brendon was extremely professional and knowledgeable.

Anderson
Pawling

Everything.. was great!

River Ridge Associates
Hyde Park

About Us

Your Neighbors in Restoration

At SERVPRO, we're more than just the folks in green trucks—we’re your neighbors, rooted right here in the heart of Dutchess County. For over a decade, we’ve been rolling up our sleeves and helping Hyde Park residents weather life’s messiest surprises, from busted pipes to basement floods and everything in between.

This isn’t just a business for us—it’s a family affair. Literally. Scott and Lisa Ann Smith began their careers in construction in 1997, before transitioning into restoration in 2013. These days, their three sons and two daughters-in-law help keep our operations humming. Whether it’s responding to an emergency call at 2 AM or restoring a historic Hyde Park home, our team shows up like family—because we are one.

We’ve built our crew to be the best of the best. Think of them as restoration superheroes: IICRC-certified in Water, Fire, Smoke, Applied Structural Drying, and more. Our technicians are NYS-licensed mold remediators and certified in asbestos removal as well. Translation? We’ve got the tools and know-how to clean up just about any disaster—and we’ll explain what’s happening every step of the way.

Why Hyde Park Chooses SERVPRO:

  • Decades of construction and restoration experience
  • 24/7 emergency response
  • Locally owned and operated by folks who live here too
  • Community involvement with the Red Cross, local chambers, and fire departments

We’re proud to call Dutchess County home. You’ll find us supporting Hyde Park’s first responders, attending local business events, and cheering on community efforts. When disaster strikes, we don’t just show up—we stand with you.

So, whether you're dealing with water in the basement, smoke damage in the kitchen, or a musty odor that just won't quit, we’re here to make it "Like it never even happened."

Want to see how we can help restore your peace of mind? Let’s get started—no stress, no pressure. Just neighbors helping neighbors.

Scott C. & Lisa Ann L. Smith
Scott C. & Lisa Ann L. Smith
Owners of SERVPRO of NW & SE Dutchess County

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.