About Us
Here to Help® 24/7
SERVPRO of NW & SE Dutchess County
About Us
Your Neighbors in Restoration
At SERVPRO, we're more than just the folks in green trucks—we’re your neighbors, rooted right here in the heart of Dutchess County. For over a decade, we’ve been rolling up our sleeves and helping Hyde Park residents weather life’s messiest surprises, from busted pipes to basement floods and everything in between.
This isn’t just a business for us—it’s a family affair. Literally. Scott and Lisa Ann Smith began their careers in construction in 1997, before transitioning into restoration in 2013. These days, their three sons and two daughters-in-law help keep our operations humming. Whether it’s responding to an emergency call at 2 AM or restoring a historic Hyde Park home, our team shows up like family—because we are one.
We’ve built our crew to be the best of the best. Think of them as restoration superheroes: IICRC-certified in Water, Fire, Smoke, Applied Structural Drying, and more. Our technicians are NYS-licensed mold remediators and certified in asbestos removal as well. Translation? We’ve got the tools and know-how to clean up just about any disaster—and we’ll explain what’s happening every step of the way.
Why Hyde Park Chooses SERVPRO:
- Decades of construction and restoration experience
- 24/7 emergency response
- Locally owned and operated by folks who live here too
- Community involvement with the Red Cross, local chambers, and fire departments
We’re proud to call Dutchess County home. You’ll find us supporting Hyde Park’s first responders, attending local business events, and cheering on community efforts. When disaster strikes, we don’t just show up—we stand with you.
So, whether you're dealing with water in the basement, smoke damage in the kitchen, or a musty odor that just won't quit, we’re here to make it "Like it never even happened."
Want to see how we can help restore your peace of mind? Let’s get started—no stress, no pressure. Just neighbors helping neighbors.
Service Area
Certifications
- RCT - Rug Cleaning Technician
- AMRT - Applied Microbial Remediation Technician
- IICRC Certified Firm
- RRT - Carpet Repair & Reinstallation Technician
- CCT - Carpet Cleaning Technician
- CDS - Commercial Drying Specialist
- ECTP - Employee Certification Training Program
- MWR - Master Water Restorer
- WRT - Water Damage Restoration Technician
- JWR - Journeyman Water Restorer
- HST - Health and safety Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- UFT - Upholstery & Fabric Cleaning Technician
- OCT - Odor Control Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- RRRP - Lead-Based Paint Activities and Renovation
Payment Info
The following cards are accepted:Awards
- Millionaire Platinum award from SERVPRO Industries
- President GOLD award from SERVPRO INDUSTRIES
Affiliations
- BNI
- Institute of Inspection Cleaning and Restoration (IICRC)
- Dutchess County Chamber of Commerce
- Columbia County Chamber of Commerce
- Rhinebeck Chamber of Commerce
- Hyde Park Chamber of Commerce
- Red Hook Chamber of Commerce
- Pleasant Valley Chamber of Commerce
- DCAR Dutchess County Association of Realtors
- WCR Womens Council of Realtors
- Clinton Business Association
- Pawling Chamber of Commerce
What our
customers are saying
From the remediation to the build back SERVPRO has exceeded my expectations. I would recommend them again and again.
Would recommend to anyone! Very Satisfied!!
I would highly recommend SERVPRO of NW and SE Dutchess County to anyone who found themselves in a similar situation. I want to especially thank Zack for his professionalism throughout this difficult process. He always responded to my questions and concerns in a timely manner. He and his team went above and beyond to make sure the job was completed and completed well. Thank you so much for all your help and guidance.
Your 2 dedicated and thorough technicians who cleaned the carriage house and food bays at Grasmere Farm in preparation for the RSF fundraiser contributed to the success of the event!
The crew that came was very skillful and thorough and yet they completed the work very quickly.
Kym in the office was wonderful on the phone and Zack the project manager thoroughly explained the process, followed up with me and was compassionate in this traumatic event. He was a pleasure to deal with.
The entire crew from start to finish was responsive, efficient, steady, pleasant, and respectful of me and my contents. Neat and organized- they made a traumatic event bearable. They were fabulous! They took care of everything!
No tips needed, excellent service was provided! Josh was a pleasure to work with- Thanks Josh!
Brendon was extremely professional and knowledgeable.
Everything.. was great!
From the remediation to the build back SERVPRO has exceeded my expectations. I would recommend them again and again.
Would recommend to anyone! Very Satisfied!!
I would highly recommend SERVPRO of NW and SE Dutchess County to anyone who found themselves in a similar situation. I want to especially thank Zack for his professionalism throughout this difficult process. He always responded to my questions and concerns in a timely manner. He and his team went above and beyond to make sure the job was completed and completed well. Thank you so much for all your help and guidance.
Your 2 dedicated and thorough technicians who cleaned the carriage house and food bays at Grasmere Farm in preparation for the RSF fundraiser contributed to the success of the event!
The crew that came was very skillful and thorough and yet they completed the work very quickly.
Kym in the office was wonderful on the phone and Zack the project manager thoroughly explained the process, followed up with me and was compassionate in this traumatic event. He was a pleasure to deal with.
The entire crew from start to finish was responsive, efficient, steady, pleasant, and respectful of me and my contents. Neat and organized- they made a traumatic event bearable. They were fabulous! They took care of everything!
No tips needed, excellent service was provided! Josh was a pleasure to work with- Thanks Josh!
Brendon was extremely professional and knowledgeable.
Everything.. was great!