Scott C. & Lisa Ann L. Smith
Scott C. & Lisa Ann L. Smith
Owners of SERVPRO of NW & SE Dutchess County

About Us

SERVPRO of NW & SE Dutchess County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7

SERVPRO of NW & SE Dutchess County
Our Google Reviews
(845) 635-4550
4.8
(76 reviews)

About Us

Local Restoration Help With Real-World Experience

Property damage feels different when it happens in a place you know well. A basement takes on water after heavy rain. Smoke residue lingers after a small fire. A musty odor shows up in an older building and refuses to take the hint. In Hyde Park, homes, apartments, schools, municipal spaces, and businesses all need restoration support that fits the building, the problem, and the people using the property.

SERVPRO® provides cleanup, restoration, and construction services for water, fire, mold, storm, biohazard, contents, and specialty cleaning needs. The work often starts with listening, inspecting, and explaining what is happening in plain language.

Serving Hyde Park and the Surrounding Area

From properties near the Culinary Institute of America to homes tucked along wooded roads, local buildings face a mix of aging materials, Hudson Valley humidity, freezing temperatures, and storm-prone weather. SERVPRO understands that no two jobs are exactly alike.

Our team may help with moisture mapping, which means checking where water has traveled behind walls, under flooring, or into building materials. We also help with drying, odor control, cleaning, demolition, repairs, and reconstruction planning when needed.


Our 1-4-8 Guarantee - A Fast Local Response You Can Count On Across Dutchess County

When water or fire damage strikes, every minute matters. SERVPRO of NW & SE Dutchess County proudly serves homeowners and businesses throughout Dutchess County, delivering fast, reliable emergency response when you need it most.

Our 1-4-8 Service Guarantee keeps you from waiting during a crisis.   Within 1 hour of your service request, we’ll return your call to verify we're coming. Within 4 hours, we will arrive on-site to assess the damage and begin mitigation. Within 8 hours, we’ll explain the damage and provide a detailed restoration plan, so you know exactly what to expect.  

From Poughkeepsie to Fishkill, Beekman to Hyde Park, and everywhere in between, our team can respond quickly anywhere in the county. When disaster strikes, trust SERVPRO of NW & SE Dutchess County to respond faster to any size disaster and help get your property back to normal as quickly as possible.  

A Clearer Way Forward

You should not have to feel lost during a property damage cleanup. SERVPRO focuses on steady communication, practical service, and helping you understand the next step.

Contact SERVPRO to learn how we can help restore comfort and confidence to your property.

Certifications

  • RRT - Carpet Repair & Reinstallation Technician
  • WRT - Water Damage Restoration Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • CCT - Carpet Cleaning Technician
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • HST - Health and safety Technician
  • SCT - Subrogation Claims Training
  • AMRT - Applied Microbial Remediation Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician
  • ECTP - Employee Certification Training Program
  • MWR - Master Water Restorer
  • IICRC Certified Firm
  • CDS - Commercial Drying Specialist
  • RCT - Rug Cleaning Technician
  • JWR - Journeyman Water Restorer
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • ASD - Applied Structural Drying Technician
  • RRRP - Lead-Based Paint Activities and Renovation

Payment Info

The following cards are accepted:

Awards

  • Millionaire Platinum award from SERVPRO Industries
  • President GOLD award from SERVPRO INDUSTRIES

Affiliations

  • BNI
  • Institute of Inspection Cleaning and Restoration (IICRC)
  • Dutchess County Chamber of Commerce
  • Columbia County Chamber of Commerce
  • Rhinebeck Chamber of Commerce
  • Hyde Park Chamber of Commerce
  • Red Hook Chamber of Commerce
  • Pleasant Valley Chamber of Commerce
  • DCAR Dutchess County Association of Realtors
  • WCR Womens Council of Realtors
  • Clinton Business Association
  • Pawling Chamber of Commerce

What our
customers are saying

Servepro did a great job getting soot off of my deck and in the basement due to a puffback event. Great evaluation and use of the proper chemicals.

Claude Stein

Servpro helped us in a time of need. Their professionalism and sensitivity to the situation was extraordinary. We used their service several years ago and I still occasionally think about how much I appreciate them. I Wish I could remember the name of the lovely woman who helped us out. Thank you for everything you do.

Libby Phone

Great service, friendly people, on time!

Ronald Brodbeck

They were very responsive and executed the remediation work efficiently and comprehensively. Pricing was transparent and reasonable. Excellent experience.

William Fenrich

We had a pipe burst in the middle of a winter night. It caused a small electrical fire and it was such a stressful situation. Stefanie and her team were at our house first thing in the morning, assessing the damage and starting the cleanup process. They made sure to leave no stone unturned and put our house back together better than it was before. I was so greatful to have the support of their team the whole way. They helped alleviate so much stress around such an unexpected situation.

Brittany Wahl

The overall experience saved thousands of dollars and headache. With their assistance, we prevented the relocation of 10 residents. Machine rentals were easily obtained. Staffing and follow up and invoicing were all amazing.

Charles Brown

Amy is always there to help with questions and concerns for my clients! She's the best!!

Danielle Doerr

Unfortunately, this was my second time needing Servpro, but once again I was very impressed. Communication was excellent . Zack responded quickly to all my questions and got the job started right away. The crew worked efficiently, cleaned up thoroughly, and left no mess. Highly recommend.

Aimee Paolo

Hats off to Chuck, Ray and Zack at Servprov! Our basement was flooded in June of 2025, and the crew arrived at our home in record time! They were quick to assess the damage and immediately began mitigating the situation. They were courteous, accommodating and professional every step of the way. In addition, the office staff - Laurie, Christina, Holly and Stephanie were amazing! We had many questions along the way, and they went above and beyond to assist us. They were extremely pleasant, helpful and responsive in every interaction. Given the upsetting situation we were in, we could not have asked for a better team of professionals!

Peter Amicucci
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