Meet Our Team

Our crew is highly trained and very experienced in the cleanup & restoration business. Our crew chiefs have all completed our rigorous SERVPRO Employee Certification Training Programs that teach advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training also emphasizes listening skills, customer service, and exceeding our customers’ expectations. All skills utilized in the field on a regular basis.

Johnny Pacheco is one of our Project Managers at SERVPRO! He is a vital part in this team. He loves to help our clients when they need emergency restoration and remediation services.

Stephen Cifferello is a Project Manager on our team. SERVPRO is lucky to have Stephen on our team. He is quick to take action when a client needs help after water or fire damage.

Johnny Guzman is a dedicated Crew Chief at SERVPRO of New Hyde Park / Mineola. Leading on-site field technicians, Johnny oversees the daily production and execution of complex water, fire, and mold mitigation projects. He ensures that every job site is managed with the utmost safety and strictly adheres to SERVPRO's high industry standards for quality and efficiency. Understanding the immense stress that follows property damage, Johnny prioritizes clear, compassionate communication with home and business owners to guide them smoothly through the restoration process. His technical proficiency and steadfast leadership are instrumental in helping clients return their properties to preloss condition quickly and professionally.

Jose Pacheca is a skilled Crew Chief at SERVPRO of New Hyde Park / Mineola, bringing dedicated leadership and hands-on expertise to the front lines of property restoration. In this crucial role, Jose directs on-site field technicians through the complexities of water, fire, and mold mitigation, ensuring that every project is executed safely, efficiently, and in strict accordance with SERVPRO's high industry standards. Recognizing that sudden property damage can be overwhelming for home and business owners, Jose prioritizes clear, reassuring communication to guide clients step-by-step through the recovery process. His commitment to quality workmanship and exceptional customer care makes him an essential asset in returning affected properties to preloss condition seamlessly.

Kevin Enzmann serves as the Office Manager at SERVPRO of New Hyde Park / Mineola. In this central leadership role, Kevin oversees the daily administrative operations that keep the franchise running smoothly and efficiently. He plays a vital part in coordinating workflows across departments—from initial emergency intake and job file management to final billing—ensuring that the production crews in the field have the robust administrative support they require. Known for his exceptional organizational skills and customer-first approach, Kevin guarantees that every client receives prompt, empathetic, and professional communication during their time of need. His dedication to operational excellence empowers the entire team to seamlessly guide property owners through the restoration process.