Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal or Flood Cleanup?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Buffalo / Tonawanda helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Buffalo / Tonawanda is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
In the latter part of July, we had a water problem caused by the upstairs tenant. We called Servpro for service. We immediately received an appointment and the service person was on time. I explained what happened and he told me step by step how he was going to resolve our issue. The mess was minimum and he cleaned up immediately after setting up his equipment. Three days later, another person came out to check on the progress and said we needed one more day to dry out the floor. The next day we received a call, Servpro wanted to check the progress, I gave a time, and they were sitting outside waiting for the appointed time. The gentlemen were polite and professional. If you want a company that is true to their word, Servpro is the way to go. Thank you Servpro, a job well done.
The guys were quick cleaned up nicely made the situation better for us
these boys worked there butts off to get the water out of the basement and dry the place up. lots of moving equipment around
I called ServPro for an emergency roof repair recently and talked to a woman named Alison on the phone who was incredibly kind and helpful! Since it was closing time around the end of the day she advised that the soonest someone could arrive was the following day (which was expected). She told me she would work her hardest to squeeze me in an already-packed day with one of her estimators. She called me back the following morning to advise what time the estimator could be there based on his route and followed up again later in the day via phone call. We ended up using another local roofer to help us but Alison was so professional, sweet, helpful, and very communicative! If we ever need contractor services in WNY, I will happily call ServPro back just because the customer service was phenomenal. Thank you Alison!
Excellent service, techs and project manager all very professional!
We had a sewer backup in to the Dentist office where I work. Allison and her crew were quick, professional, efficient, and thorough. We needed this cleaned up ASAP and they got us back up and running in no time
Experiencing a fire in your home is quite the trauma producing situation. The Team at Servpro made my experience better. They uplifted my spirits everyday with their genuine concern for me , my well being , my schedule and my animals ! I highly recommend this company for all your emergency and restoration needs !
John and Matt came out to do some work for us after we experienced some flooding. They were very friendly and professional. They made sure to clearly explain every step to us without ever making us feel like they were talking down to us. They were very patient and took the time to answer any questions we had. They were very flexible around our schedule. They cleaned up every bit of mess and debris from their job. We were very impressed with the services provided and would absolutely use them in the future or recommend them to a friend or family member.
I came home from work to find my basement full of water. I called Servpro and they referred me to a plumber who replaced my sump pump. After it was fixed, Servpro arrived and explained that the carpet/pad had to come out. They explained they were follow the guidelines because there is bacteria and containments in the water that could make you get sick. My antique furniture left several stains on the carpet. Servpro used the utmost care and moved the furniture into a dry location. The team was very caring, professional and provided amazing service. Very satisfied and felt safe.
