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About our services near Tonawanda, NY
About our services near Tonawanda, NY

SERVPRO of Buffalo / Tonawanda

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SERVPRO of Buffalo / Tonawanda

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©2024 SERVPRO. All rights reserved.

Water DamageWater Damage
Fire DamageFire Damage
Commercial ServicesCommercial Services
General CleaningGeneral Cleaning

Call: (716) 694-9949

William & Patricia & Jennifer Sullivan
William & Patricia & Jennifer Sullivan
Owners of SERVPRO of Buffalo / Tonawanda

About Us

SERVPRO of Buffalo / Tonawanda is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7.

SERVPRO of Buffalo / Tonawanda

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(716) 694-9949

About Us

Since 1972 SERVPRO of Buffalo-Tonawanda is and has been a family operated business serving the communities in Western NY. Bill Sullivan was a manager at the Buffalo Currier Express Newspaper and when he was told the newspaper was folding, he started searching for a new job. He started looking around and discovered SERVPRO. Bill Sullivan was interested in helping others out and investigated purchasing a SERVPRO franchise. Bill took a chance and borrowed money from relatives, and he purchased his first franchise. Being dedicated to his family and his new SERVPRO business he had to have 2 jobs at the same time in order to pay the employees at SERVPRO of Buffalo-Tonawanda. His dedication paid off as he purchased additional franchises building up our reputation in the Buffalo area. Currently his daughter Jennifer Sullivan has taking over the ownership role and handles the operation along with a dedicated team. Jennifer has been in the family business since birth. At 13 years old she would assist with performing small tasks by answering the phone, assisting with payroll and would go out with her father on small cleaning projects. This continued until the college years. Jennifer attending college to become a nurse and decided nursing wasn’t for her.  Having the passion to help others she went back into the SERVPRO of Buffalo-Tonawanda family business and has been helping others for 26 years. In her time away from the business, she advocates for autism, pediatric cancer awareness and is on the family council for PTEN awareness while supporting her daughter who courageously overcomes all these obstacles.

SERVPRO of Buffalo-Tonawanda is very active in the community supporting the Red Cross, local chamber events, Summits walk for autism, Danceability, catholic charities and many other groups.

For 50 years we have been taking pride in aiding our customers who are under stress dealing with a water or fire damage in their home. We understand your needs; we have the compassion and we will walk you through every step to get back to your normal.

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Service Area

North Buffalo, NY | Tonawanda, NY | Grand Island, NY | Kenmore, NY | Kenilworth, NY | Green Acres Valley, NY | Sandy Beach, NY | Riverside, NY


  • OCT - Odor Control Technician
  • RCT - Rug Cleaning Technician
  • HST - Health and safety Technician
  • CCT - Carpet Cleaning Technician
  • AMRT - Applied Microbial Remediation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • WRT - Water Damage Restoration Technician
  • Respiratory Protection Standard training
  • IICRC Certified Firm
  • SCI/SPI/SEN - Carpet Inspector
  • CRT - Color Repair Technician
  • FCT - Floor Care (Hard Surfaces) Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program


  • Outstanding Sales Performance
  • 45 Years in Service
  • Outstanding Sales Performance


  • Western New York Insurance Association
  • BOMA
  • Institute of Inspection, Cleaning and Restoration Certification – IICRC
  • Chamber of Tonawanda
  • Insurance Women of Buffalo
  • Insurance Club of Buffalo

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.