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About our services near Tonawanda, NY
About our services near Tonawanda, NY

SERVPRO of Buffalo / Tonawanda

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SERVPRO of Buffalo / Tonawanda

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Water DamageWater Damage
Fire DamageFire Damage
MoldMold
Storm/DisasterStorm/Disaster
ConstructionConstruction
Commercial ServicesCommercial Services
General CleaningGeneral Cleaning
Carpet/UpholsteryCeiling/Floors/WallsDrapes/Blinds

Call: (716) 694-9949

William & Patricia & Jennifer Sullivan
William & Patricia & Jennifer Sullivan
Owners of SERVPRO of Buffalo / Tonawanda

About Us

SERVPRO of Buffalo / Tonawanda is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7.

SERVPRO of Buffalo / Tonawanda

Our Google Reviews
4.8
(25 reviews)
Leave us a review
(716) 694-9949

About Us

Since 1972 SERVPRO of Buffalo-Tonawanda is and has been a family operated business serving the communities in Western NY. Bill Sullivan was a manager at the Buffalo Currier Express Newspaper and when he was told the newspaper was folding, he started searching for a new job. He started looking around and discovered SERVPRO. Bill Sullivan was interested in helping others out and investigated purchasing a SERVPRO franchise. Bill took a chance and borrowed money from relatives, and he purchased his first franchise. Being dedicated to his family and his new SERVPRO business he had to have 2 jobs at the same time in order to pay the employees at SERVPRO of Buffalo-Tonawanda. His dedication paid off as he purchased additional franchises building up our reputation in the Buffalo area. Currently his daughter Jennifer Sullivan has taking over the ownership role and handles the operation along with a dedicated team. Jennifer has been in the family business since birth. At 13 years old she would assist with performing small tasks by answering the phone, assisting with payroll and would go out with her father on small cleaning projects. This continued until the college years. Jennifer attending college to become a nurse and decided nursing wasn’t for her.  Having the passion to help others she went back into the SERVPRO of Buffalo-Tonawanda family business and has been helping others for 26 years. In her time away from the business, she advocates for autism, pediatric cancer awareness and is on the family council for PTEN awareness while supporting her daughter who courageously overcomes all these obstacles.



SERVPRO of Buffalo-Tonawanda is very active in the community supporting the Red Cross, local chamber events, Summits walk for autism, Danceability, catholic charities and many other groups.



For 50 years we have been taking pride in aiding our customers who are under stress dealing with a water or fire damage in their home. We understand your needs; we have the compassion and we will walk you through every step to get back to your normal.

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Service Area

North Buffalo, NY | Tonawanda, NY | Grand Island, NY | Kenmore, NY | Kenilworth, NY | Green Acres Valley, NY | Sandy Beach, NY | Riverside, NY

Certifications

  • FSRT - Fire & Smoke Damage Restoration Technician
  • Respiratory Protection Standard training
  • SCI/SPI/SEN - Carpet Inspector
  • CRT - Color Repair Technician
  • HST - Health and safety Technician
  • ASD - Applied Structural Drying Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • AMRT - Applied Microbial Remediation Technician
  • CCT - Carpet Cleaning Technician
  • WRT - Water Damage Restoration Technician
  • RCT - Rug Cleaning Technician
  • IICRC Certified Firm
  • ECTP - Employee Certification Training Program
  • FCT - Floor Care (Hard Surfaces) Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • OCT - Odor Control Technician

Awards

  • Outstanding Sales Performance
  • 45 Years in Service
  • Outstanding Sales Performance

Affiliations

  • Western New York Insurance Association
  • BOMA
  • Institute of Inspection, Cleaning and Restoration Certification – IICRC
  • Chamber of Tonawanda
  • Insurance Women of Buffalo
  • Insurance Club of Buffalo

What our
customers are saying

Very talented and professional. Thank you!

Joan L
Buffalo

The Staff was amazing and the basement looks brand new. It was pricey, but worth it.

Kim W
Buffalo

Thanks for all that you and your team did for us. Great Job!

Bill and Pearl B
Buffalo

SERVPRO saved the day. 

The Buffalo/Tonawanda SERVPRO franchise did a tremendous job. Their estimate Geoff was very knowledgeable and considerate. Sal and Dave who performed in my home were amazing. They were well trained and efficient. They cleaned up and made it look as if they were never in my home. Very pleased

Victor B
Youngstown

Very professional, personable, knowledgeable, and patient

Beth G
North Tonawanda

Thank you for your excellent service.

Mary P
Grand Island

Very nice workers. I would recommend them to anybody.

Lorraine L
Buffalo

The carpets look great! After the muddy long winter and paw prints, I never thought the carpeting would never look new again

John K
Kenmore

I was referred to SERVPRO by my insurance agent and can not be more satisfied.  Don't change a thing! 

Bob L
Buffalo

Very talented and professional. Thank you!

Joan L
Buffalo

The Staff was amazing and the basement looks brand new. It was pricey, but worth it.

Kim W
Buffalo

Thanks for all that you and your team did for us. Great Job!

Bill and Pearl B
Buffalo

SERVPRO saved the day. 

The Buffalo/Tonawanda SERVPRO franchise did a tremendous job. Their estimate Geoff was very knowledgeable and considerate. Sal and Dave who performed in my home were amazing. They were well trained and efficient. They cleaned up and made it look as if they were never in my home. Very pleased

Victor B
Youngstown

Very professional, personable, knowledgeable, and patient

Beth G
North Tonawanda

Thank you for your excellent service.

Mary P
Grand Island

Very nice workers. I would recommend them to anybody.

Lorraine L
Buffalo

The carpets look great! After the muddy long winter and paw prints, I never thought the carpeting would never look new again

John K
Kenmore

I was referred to SERVPRO by my insurance agent and can not be more satisfied.  Don't change a thing! 

Bob L
Buffalo

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.