SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Merrimack

Our Google Reviews
(603) 262-9293
4.8
(89 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

As one of our owners, Kevin Lee, has spent more than 15 years working with hospitals, he has both experience and expertise in the dangers of bio-threats and their effects on those exposed. He has even helped the entire team of cleaning technicians to respond to these emergencies with sympathy and understanding, as many biohazard conditions result from traumas, crime scenes, or other emotionally jarring events.

Our entire response team has Biohazard Association and OSHA training, ensuring that each technician knows their role in containment and recovery from the time that the Green Fleet first arrives at any property from Amherst to Londonderry. We understand the severity of all facets of biothreats from crime scenes, traumas, hoarding, sewage, infestations, drug labs, or chemical spills. Containment keeps harmful microorganisms from reaching new areas while our specially trained workforce moves quickly to clean up the damage thoroughly and confidently.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

BIG THANK YOU, to Holly for giving us such a great review! Our main goal is to work with the customer and make it "Like it never even happened."

Holly
Hudson

None, the crew that did the job was excellent and a real credit to the company. Maybe give them a raise! Thanks SERVPRO.

Patrick
Nashua

Dons crew were great in getting the Titans and scrubbers delivered and set up.

Donald
Milford

Everything was handled effortlessly - they have an awesome system in place. 

Everyone delivered stellar customer service which is VERY hard to come by these days! Jessica and Michael rocked it.

Denise L.
Merrimack

Everything was handled effortlessly, they have an awesome system in place! Everyone delivered stellar customer service which is VERY hard to come by these days! Jessica and Michael rocked it.

Denise
Merrimack

SERVPRO Team,
I can't thank you all enough for your help. The quick response and respect for me, my home, and contents. You all did a great job. I felt I was in good hands. Your team is awesome! Everyone was kind, respectful, and so helpful. I couldn't have done it without you all, to the ladies that folded my clothes and boxed them up. Love you, you get me! Wonderful job from everyone.
Sincerely I thank you!

Marie H.
Merrimack

Mike was the best! Would definitely recommend SERVPRO!

Carol
Hudson

I have been extremely satisfied with the SERVPRO services I received. 

Robert C.
Hollis

Mick was very helpful throughout the entire process.  He was available to answer all questions and concerns regarding my property. I would be very comfortable using Mick again and will recommend SERVPRO to anyone in need of this type of service.

Mike A
Milford

BIG THANK YOU, to Holly for giving us such a great review! Our main goal is to work with the customer and make it "Like it never even happened."

Holly
Hudson

None, the crew that did the job was excellent and a real credit to the company. Maybe give them a raise! Thanks SERVPRO.

Patrick
Nashua

Dons crew were great in getting the Titans and scrubbers delivered and set up.

Donald
Milford

Everything was handled effortlessly - they have an awesome system in place. 

Everyone delivered stellar customer service which is VERY hard to come by these days! Jessica and Michael rocked it.

Denise L.
Merrimack

Everything was handled effortlessly, they have an awesome system in place! Everyone delivered stellar customer service which is VERY hard to come by these days! Jessica and Michael rocked it.

Denise
Merrimack

SERVPRO Team,
I can't thank you all enough for your help. The quick response and respect for me, my home, and contents. You all did a great job. I felt I was in good hands. Your team is awesome! Everyone was kind, respectful, and so helpful. I couldn't have done it without you all, to the ladies that folded my clothes and boxed them up. Love you, you get me! Wonderful job from everyone.
Sincerely I thank you!

Marie H.
Merrimack

Mike was the best! Would definitely recommend SERVPRO!

Carol
Hudson

I have been extremely satisfied with the SERVPRO services I received. 

Robert C.
Hollis

Mick was very helpful throughout the entire process.  He was available to answer all questions and concerns regarding my property. I would be very comfortable using Mick again and will recommend SERVPRO to anyone in need of this type of service.

Mike A
Milford

About Us

We Believe

SERVPRO of Merrimack, with 46 Google reviews and an average rating of 4.8, upholds strong core values of customer service and customer satisfaction in our everyday routines. With hard work and staying true to our values, SERVPRO of Merrimack has been successful in the industry for over 20 years. 

Our History

SERVPRO of Merrimack was founded in 1998 by our owners Kevin and Cynthia Lee, who are natives to the Greater New England area, helping to inspire every member of the team to appreciate our area’s people, culture, traditions, and history. Before joining SERVPRO, Kevin managed the cleaning of support services departments for Beth Israel Deaconess Medical Center in which he became an expert in commercial cleaning and management. Kevin graduated from his undergraduate program Olivet Nazarene University in Illinois, and then proceeded to obtain his MBA from Rivier College, located locally in Nashua NH.  

Commitment to Community

Even though Merrimack is among the top 10 most populated municipalities throughout the state, it does not have that big city feel. Though not as densely populated as bigger cities, we have many businesses that can benefit from our large loss recovery team.The community of Merrimack is associated with many historical attributes making Merrimack and surrounding towns very well known. Merrimack is notorious for the Reeds Cemetery which has been an active burial ground since the colonial period, making Merrimack NH, one of the earliest burial grounds since the colonial period. SERVPRO of Merrimack supports many local charities and is proud to be a part of the community that we serve. We also sponsor employees, customers and colleagues for programs like the American Cancer Society, Walk for Cancer, Walk for Hunger and Veterans. Not only is SERVPRO of Merrimack a charitable company, but we are actively involved in Merrimack Chamber of Commerce and the Better Business Bureau. We take pride in giving back to our community and always love to see familiar faces when driving through the Merrimack area. 

 Trained Professionals

With our extensive inventory of tools and equipment as well as a large roster of IICRC-Certified restoration technicians, we can handle emergencies of any size or severity. No matter what disaster you get faced with from a water loss incident to a widespread fire, or from mold colonization to storm damage, we have the experienced team that can offer effective mitigation, reconstruction, remediation, and restoration of your property to make it “Like it never even happened.”  As a 24/7 response team, these experienced technicians and industry-leading equipment are available whenever disaster might strike your home or business.

Why SERVPRO?

When it comes to our work, we strive for perfection and professionalism to make sure our customers are truly satisfied. We are neighbors and friends, and as a professional restoration team that has been serving Merrimack and its surrounding areas for decades, we have developed some deep relationships with local organizations, businesses, and residents of the same neighborhoods that we also call home.

Christopher J. St. Onge, Brendan J. Stroh
Christopher J. St. Onge, Brendan J. Stroh
Owners of SERVPRO of Merrimack

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.