About Us
SERVPRO of Merrimack is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
We Believe
SERVPRO of Merrimack, with 46 Google reviews and an average rating of 4.8, upholds strong core values of customer service and customer satisfaction in our everyday routines. With hard work and staying true to our values, SERVPRO of Merrimack has been successful in the industry for over 20 years.
Our History
SERVPRO of Merrimack was founded in 1998 by our owners Kevin and Cynthia Lee, who are natives to the Greater New England area, helping to inspire every member of the team to appreciate our area’s people, culture, traditions, and history. Before joining SERVPRO, Kevin managed the cleaning of support services departments for Beth Israel Deaconess Medical Center in which he became an expert in commercial cleaning and management. Kevin graduated from his undergraduate program Olivet Nazarene University in Illinois, and then proceeded to obtain his MBA from Rivier College, located locally in Nashua NH.
Commitment to Community
Even though Merrimack is among the top 10 most populated municipalities throughout the state, it does not have that big city feel. Though not as densely populated as bigger cities, we have many businesses that can benefit from our large loss recovery team.The community of Merrimack is associated with many historical attributes making Merrimack and surrounding towns very well known. Merrimack is notorious for the Reeds Cemetery which has been an active burial ground since the colonial period, making Merrimack NH, one of the earliest burial grounds since the colonial period. SERVPRO of Merrimack supports many local charities and is proud to be a part of the community that we serve. We also sponsor employees, customers and colleagues for programs like the American Cancer Society, Walk for Cancer, Walk for Hunger and Veterans. Not only is SERVPRO of Merrimack a charitable company, but we are actively involved in Merrimack Chamber of Commerce and the Better Business Bureau. We take pride in giving back to our community and always love to see familiar faces when driving through the Merrimack area.
Trained Professionals
With our extensive inventory of tools and equipment as well as a large roster of IICRC-Certified restoration technicians, we can handle emergencies of any size or severity. No matter what disaster you get faced with from a water loss incident to a widespread fire, or from mold colonization to storm damage, we have the experienced team that can offer effective mitigation, reconstruction, remediation, and restoration of your property to make it “Like it never even happened.” As a 24/7 response team, these experienced technicians and industry-leading equipment are available whenever disaster might strike your home or business.
Why SERVPRO?
When it comes to our work, we strive for perfection and professionalism to make sure our customers are truly satisfied. We are neighbors and friends, and as a professional restoration team that has been serving Merrimack and its surrounding areas for decades, we have developed some deep relationships with local organizations, businesses, and residents of the same neighborhoods that we also call home.
Service Area
Certifications
- OSHA - 30-hour General and/or Construction Industry Training Program
- IICRC Certified Firm
- FSRT - Fire & Smoke Damage Restoration Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- ASD - Applied Structural Drying Technician
- AMRT - Applied Microbial Remediation Technician
- UFT - Upholstery & Fabric Cleaning Technician
- OCT - Odor Control Technician
- CCT - Carpet Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- ECTP - Employee Certification Training Program
Payment Info
The following cards are accepted:Affiliations
- Institute of Inspection Cleaning and Restoration Services (IICRC) - http://www.iicrc.org/
- American Bio Recovery Asscociation (ABRA) - http://americanbiorecovery.org/
- Institute of Environmental Education (IEE) - https://ieetraining.com/
- Indoor Air Quality Association - http://www.iaqa.org
What our
customers are saying
Servpro worked quickly and thoroughly to get our basement dry, take our drywall and remove carpeting/padding. Matt and his team, Lexie and Malcolm were very professional, personable, efficient and provided quality service. Thank you for taking care of this mess!!
The technicians, including Andrew Mason did a terrific job and clearly explained all aspects of the process.
ServPro was extremely prompt, professional, and did a great job keeping me updated throughout the process. The cleanup was completed ahead of schedule, in time for the weekend. Special thanks to the crew who serviced us: Matt, Andrew, Jeremy, Damon, Mason, Lexie, & Malcolm
Servpro did a great job explaining and walking my family through a very difficult and stressful time that came from water damage over the winter. They came in and were very clean professional and did a great job.Andrew and Mason were great help. They even helped catch my dog who snuck out the door. They were considerate to be as quick and quiet with our baby son at home. Couldn’t have had a better experience
We had our water heater let go in the middle of the night. Servropro was great..got someone out asap and they help clean up the water in the carpets and floors and set up fans and humidifiers and came back 2 days later and mitagated the water damage..quick , courteous and a pleasure to deal with in a stressful time and also worked great with my insurance company
Had the pleasure of working with Lexie’s crew (Damon, Jonny, Matt, Andrew, and Tyler. They were quick, polite, professional and accommodating throughout the week. They made this tough process a lot easier and were grateful for all the work they did.
Lexie, Tyler and Andrew were quick, clean and very professional. They were in and out in a few days with everything dry and cleaned up.
Jonny and Matt were very professional, considerate, and courteous during our 4-day mitigation experience.
Excellent work, fast and efficient. Jonny and Shon were friendly and explained everything perfectly.