About Us
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SERVPRO of Merrimack
About Us
We Believe
SERVPRO of Merrimack, with 46 Google reviews and an average rating of 4.8, upholds strong core values of customer service and customer satisfaction in our everyday routines. With hard work and staying true to our values, SERVPRO of Merrimack has been successful in the industry for over 20 years.
Our History
SERVPRO of Merrimack was founded in 1998 by our owners Kevin and Cynthia Lee, who are natives to the Greater New England area, helping to inspire every member of the team to appreciate our area’s people, culture, traditions, and history. Before joining SERVPRO, Kevin managed the cleaning of support services departments for Beth Israel Deaconess Medical Center in which he became an expert in commercial cleaning and management. Kevin graduated from his undergraduate program Olivet Nazarene University in Illinois, and then proceeded to obtain his MBA from Rivier College, located locally in Nashua NH.
Commitment to Community
Even though Merrimack is among the top 10 most populated municipalities throughout the state, it does not have that big city feel. Though not as densely populated as bigger cities, we have many businesses that can benefit from our large loss recovery team.The community of Merrimack is associated with many historical attributes making Merrimack and surrounding towns very well known. Merrimack is notorious for the Reeds Cemetery which has been an active burial ground since the colonial period, making Merrimack NH, one of the earliest burial grounds since the colonial period. SERVPRO of Merrimack supports many local charities and is proud to be a part of the community that we serve. We also sponsor employees, customers and colleagues for programs like the American Cancer Society, Walk for Cancer, Walk for Hunger and Veterans. Not only is SERVPRO of Merrimack a charitable company, but we are actively involved in Merrimack Chamber of Commerce and the Better Business Bureau. We take pride in giving back to our community and always love to see familiar faces when driving through the Merrimack area.
Trained Professionals
With our extensive inventory of tools and equipment as well as a large roster of IICRC-Certified restoration technicians, we can handle emergencies of any size or severity. No matter what disaster you get faced with from a water loss incident to a widespread fire, or from mold colonization to storm damage, we have the experienced team that can offer effective mitigation, reconstruction, remediation, and restoration of your property to make it “Like it never even happened.” As a 24/7 response team, these experienced technicians and industry-leading equipment are available whenever disaster might strike your home or business.
Why SERVPRO?
When it comes to our work, we strive for perfection and professionalism to make sure our customers are truly satisfied. We are neighbors and friends, and as a professional restoration team that has been serving Merrimack and its surrounding areas for decades, we have developed some deep relationships with local organizations, businesses, and residents of the same neighborhoods that we also call home.
Service Area
Certifications
- AMRT - Applied Microbial Remediation Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- IICRC Certified Firm
- WRT - Water Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- ECTP - Employee Certification Training Program
- UFT - Upholstery & Fabric Cleaning Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- OCT - Odor Control Technician
- ASD - Applied Structural Drying Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- CCT - Carpet Cleaning Technician
Payment Info
The following cards are accepted:Affiliations
- Institute of Inspection Cleaning and Restoration Services (IICRC) - http://www.iicrc.org/
- American Bio Recovery Asscociation (ABRA) - http://americanbiorecovery.org/
- Institute of Environmental Education (IEE) - https://ieetraining.com/
- Indoor Air Quality Association - http://www.iaqa.org
What our
customers are saying
BIG THANK YOU, to Holly for giving us such a great review! Our main goal is to work with the customer and make it "Like it never even happened."
SERVPRO Team,
I can't thank you all enough for your help. The quick response and respect for me, my home, and contents. You all did a great job. I felt I was in good hands. Your team is awesome! Everyone was kind, respectful, and so helpful. I couldn't have done it without you all, to the ladies that folded my clothes and boxed them up. Love you, you get me! Wonderful job from everyone.
Sincerely I thank you!
Dons crew were great in getting the Titans and scrubbers delivered and set up.
Everything was handled effortlessly, they have an awesome system in place! Everyone delivered stellar customer service which is VERY hard to come by these days! Jessica and Michael rocked it.
We were apprehensive having to call in a company to do any kind of work with anything, considering we just built the house. But the professionals over at SERVPRO went the extra mile in every aspect. GREAT JOB!
Mike was the best! Would definitely recommend SERVPRO!
Mick was very helpful throughout the entire process. He was available to answer all questions and concerns regarding my property. I would be very comfortable using Mick again and will recommend SERVPRO to anyone in need of this type of service.
None, the crew that did the job was excellent and a real credit to the company. Maybe give them a raise! Thanks SERVPRO.
I have been extremely satisfied with the SERVPRO services I received.
BIG THANK YOU, to Holly for giving us such a great review! Our main goal is to work with the customer and make it "Like it never even happened."
SERVPRO Team,
I can't thank you all enough for your help. The quick response and respect for me, my home, and contents. You all did a great job. I felt I was in good hands. Your team is awesome! Everyone was kind, respectful, and so helpful. I couldn't have done it without you all, to the ladies that folded my clothes and boxed them up. Love you, you get me! Wonderful job from everyone.
Sincerely I thank you!
Dons crew were great in getting the Titans and scrubbers delivered and set up.
Everything was handled effortlessly, they have an awesome system in place! Everyone delivered stellar customer service which is VERY hard to come by these days! Jessica and Michael rocked it.
We were apprehensive having to call in a company to do any kind of work with anything, considering we just built the house. But the professionals over at SERVPRO went the extra mile in every aspect. GREAT JOB!
Mike was the best! Would definitely recommend SERVPRO!
Mick was very helpful throughout the entire process. He was available to answer all questions and concerns regarding my property. I would be very comfortable using Mick again and will recommend SERVPRO to anyone in need of this type of service.
None, the crew that did the job was excellent and a real credit to the company. Maybe give them a raise! Thanks SERVPRO.
I have been extremely satisfied with the SERVPRO services I received.