Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Omaha Southwest

Our Google Reviews
(402) 408-0134
4.8
(157 reviews)

Service Areas

Omaha, NE | Ralston, NE | Millard, NE

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Omaha Southwest we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Thank you so much for helping me through what could have been extremely upsetting times.

Colleen
La Grange

I want to send my compliments to your crew! Kevin was really great! I had great communication with him and he was very caring.

Louise Morgan
Omaha

We were very happy and satisfied with all your crew who worked on our place. Very friendly and efficient. We certainly will recommend your company to our friends.

Ray
Omaha

I had used SERVPRO once before. When I had a clogged garbage disposal that caused my bathroom sink to overflow, I called SERVPRO and I was very pleased with their fast response and professional service! It is truly like the mess never occurred!! I would absolutely recommend SERVPRO!!

Teresa
Omaha

Lathe has a terrific crew, who are very skilled, polite, punctual, and importantly very helpful. We had issues associated with the water leak in the basement. Despite it being New Year's Eve, Lathe’s team arrived immediately on our initial phone call and took care of the entire process. Chris and Kevin were on point in mitigating the issue at hand and we were very impressed to see how quickly and neatly the task was accomplished. Another of their colleague Trevor, also deserves kudos for following up for the next three days, followed by Lathe (owner) in person on the last day. We had a minor technical glitch with our microwave, but his team was very accommodating in sorting the issue out. This was very sweet of them. In summary, I am absolutely impressed with this crew and they are on my speed dial should any issues arise in the future. They are indeed the go to guys in case of a home related emergency.

Guru
Omaha

Kudos to the SERVPRO Omaha Southwest group that came to my home 9/17. This is the emergency crew that came to Milwaukee to help remove water from many flooded basements and buildings. Their timely help saved my lower level from being destroyed. I am so grateful for their service!! SERVPRO is the BEST!! Thank you Lathe for your team and your kind help getting things done. Miracles do happen!! 

Sincerely, Gretchen Burt

Milwaukee, Wisconsin

Gretchen
Milwaukee

Our real estate management company 7 Oaks, is very pleased with SERVPRO's flood remediation for our company. We have hired them for several jobs and have been impressed by their work and promptness. We will continue to hire them for remediation work.

Nancy Waggener 7-Oaks Management Corporation

7 Oaks Investment Corporation
Omaha

Brian was absolutely amazing to work with. We came in under budget and are so happy to have the water damaged items removed after a storm caused a power outage which left our sump pump not working. They not only did an amazing job with their work but they gave me suggestions on who to talk to about the other issues we were having in our basement. Jesse and team did great work in removing the items and also explained everything. I hope we never need this service again but if we do, I wouldn't choose anyone else and know help is a phone call away.

Casey R.
Omaha

SERVPRO team did a fantastic job! They were knowledgeable and courteous and checked in with me every morning until the job was finished! I will definitely be recommending them to family, friends and work colleagues!

Michelle W.
Omaha

Thank you so much for helping me through what could have been extremely upsetting times.

Colleen
La Grange

I want to send my compliments to your crew! Kevin was really great! I had great communication with him and he was very caring.

Louise Morgan
Omaha

We were very happy and satisfied with all your crew who worked on our place. Very friendly and efficient. We certainly will recommend your company to our friends.

Ray
Omaha

I had used SERVPRO once before. When I had a clogged garbage disposal that caused my bathroom sink to overflow, I called SERVPRO and I was very pleased with their fast response and professional service! It is truly like the mess never occurred!! I would absolutely recommend SERVPRO!!

Teresa
Omaha

Lathe has a terrific crew, who are very skilled, polite, punctual, and importantly very helpful. We had issues associated with the water leak in the basement. Despite it being New Year's Eve, Lathe’s team arrived immediately on our initial phone call and took care of the entire process. Chris and Kevin were on point in mitigating the issue at hand and we were very impressed to see how quickly and neatly the task was accomplished. Another of their colleague Trevor, also deserves kudos for following up for the next three days, followed by Lathe (owner) in person on the last day. We had a minor technical glitch with our microwave, but his team was very accommodating in sorting the issue out. This was very sweet of them. In summary, I am absolutely impressed with this crew and they are on my speed dial should any issues arise in the future. They are indeed the go to guys in case of a home related emergency.

Guru
Omaha

Kudos to the SERVPRO Omaha Southwest group that came to my home 9/17. This is the emergency crew that came to Milwaukee to help remove water from many flooded basements and buildings. Their timely help saved my lower level from being destroyed. I am so grateful for their service!! SERVPRO is the BEST!! Thank you Lathe for your team and your kind help getting things done. Miracles do happen!! 

Sincerely, Gretchen Burt

Milwaukee, Wisconsin

Gretchen
Milwaukee

Our real estate management company 7 Oaks, is very pleased with SERVPRO's flood remediation for our company. We have hired them for several jobs and have been impressed by their work and promptness. We will continue to hire them for remediation work.

Nancy Waggener 7-Oaks Management Corporation

7 Oaks Investment Corporation
Omaha

Brian was absolutely amazing to work with. We came in under budget and are so happy to have the water damaged items removed after a storm caused a power outage which left our sump pump not working. They not only did an amazing job with their work but they gave me suggestions on who to talk to about the other issues we were having in our basement. Jesse and team did great work in removing the items and also explained everything. I hope we never need this service again but if we do, I wouldn't choose anyone else and know help is a phone call away.

Casey R.
Omaha

SERVPRO team did a fantastic job! They were knowledgeable and courteous and checked in with me every morning until the job was finished! I will definitely be recommending them to family, friends and work colleagues!

Michelle W.
Omaha

About Us

SERVPRO of Omaha Southwest & SERVPRO of Omaha West/Saunders County is locally owned and operated by Lathe & Nicole Toft.  The Tofts purchased the Omaha Southwest franchise in July of 2019 after relocating from northwest Iowa where they were co-owners of SERVPRO of Spencer & Iowa Great Lakes. Lathe & Nicole purchased the Omaha West/Saunders County franchise in December 2019. Lathe also brings with him a great deal of knowledge in the construction industry having previously co-owned Boji Builders Inc since 2002.  

The Tofts understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Omaha Southwest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Omaha Southwest & Omaha West/Saunders County can also mitigate mold and mildew from your home or business. Lathe and Nicole have invested in state-of-the-art equipment that sets them apart from the rest.  A 5,000 CFM trailer mounted desiccant to handle large water losses, drying time and cost is cut down significantly. A complete ultrasonic cleaning system, which helps to restore instead of replace. Graffiti or soot removal is no problem with the IBIX media blaster. 

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Omaha Southwest & Omaha West/Saunders County.

If you would like to schedule service for your home or business, call 402-408-0134 today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Lathe R. & Nicole L. Toft
Lathe R. & Nicole L. Toft
Owners of SERVPRO of Omaha Southwest

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.