About Us
SERVPRO of West Forsyth County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of West Forsyth County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of West Forsyth County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of West Forsyth County can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of West Forsyth County.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO makes both natural and manmade disasters "Like it never even happened".
Service Area
What our
customers are saying
Exceptional Customer Service from the ServPro Team On Friday, we experienced water coming into our office from underneath an exterior wall. It was a stressful situation, and unfortunately, the building owner was not very proactive in addressing the cleanup needs. Thankfully, one call to ServPro completely changed the course of the day. When I spoke with Romela, she immediately understood the urgency of the situation and sprang into action. Her calm, professional, and cheerful demeanor instantly reassured me that we were in good hands. She took the initiative to contact Gavin, making sure he understood that our office closed at 4:00 PM and emphasizing the importance of getting us assistance that same day. Her comment, "Let's just see what he can do to get y'all in today," demonstrated her commitment to helping us find a solution rather than simply following a process. I am incredibly grateful for her efforts. Within minutes of ending my call with Romela, Gavin contacted me directly. He provided updates on his location, explained his timeline, and even let me know he needed to return to the shop to unload and reload equipment specifically suited to our situation. His communication was clear, proactive, and professional from the very beginning. About an hour and a half later, Gavin and Chris arrived, and honestly, we were blown away. They introduced themselves, assessed the situation, and immediately got to work. Throughout their time in our office, they were respectful, informative, professional, and genuinely pleasant to work with. Their teamwork was especially impressive. They worked seamlessly together, ensuring that everything was handled efficiently so that we could leave the office on time. Gavin thoroughly reviewed the equipment agreement with us, explained the process of leaving equipment over the weekend, and assured us they would return first thing Monday morning to assess the situation. True to his word, Gavin and Chris arrived promptly on Monday and completed the job. I have never had a bad experience with ServPro, but I can honestly say I have never had one this exceptional. Romela, Gavin, and Chris each played a vital role in turning a frustrating and stressful situation into a positive experience. They exemplified professionalism, teamwork, accountability, and outstanding customer service. Thank you, Romela, Gavin, and Chris, for setting such a high standard and for truly living up to ServPro's commitment to serving customers. Your efforts did not go unnoticed and were greatly appreciated.
Chris and Gavin are 2 of the best!!Very professional
This team was amazing! So helpful in a pretty distressing time and my contact guy Gavin was so kind and caring and explained every step very well! Highly recommend!
We had our second floor laundry room flood on a Saturday morning and ServPro came within an hour and got right to work. Chris and Gavin were an amazing team and with us through the whole mitigation process answering all of our questions and checking in each day for over a week making sure everything that needed to be torn out was and all the sub-flooring got dried. They were super helpful, hardworking, quick to respond to messages and easy to work with.
Jacob and Miranda was the best thing that happened to me for my reconstruction and mitigation, this team is who you call when you have water issues, I strongly recommend them and they go above and beyond for clients. Don't shop around just use these guys. They are great beyond expectations
Bailey, Antonio, and Israel did a superb job today. Everything was well packed, arrived on time, and professional. Great job guys!
Austin is very professional and knowledgeable. He arrived as scheduled and did a thorough evaluation. From his findings he gave us detailed next step actions as well as preventative measures. His customer service skills are outstanding and truly represent what we all hope to see in every business.
Very efficient ant thorough. Would highly recommend their services
Gavin & his team were prompt, professional & very knowledgeable about what needed to be done with the water damage to my bedroom ceiling. He explained the process, answered all questions that I had & even helped with an issue I had outside with my gutters. He let me know they have a contractor that works with them & also gave me an estimate about when the restoration would start. I would use this company again and will also recommend them to friends & family.