Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal or Flood Cleanup?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of West Forsyth County helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of West Forsyth County is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Exceptional Customer Service from the ServPro Team On Friday, we experienced water coming into our office from underneath an exterior wall. It was a stressful situation, and unfortunately, the building owner was not very proactive in addressing the cleanup needs. Thankfully, one call to ServPro completely changed the course of the day. When I spoke with Romela, she immediately understood the urgency of the situation and sprang into action. Her calm, professional, and cheerful demeanor instantly reassured me that we were in good hands. She took the initiative to contact Gavin, making sure he understood that our office closed at 4:00 PM and emphasizing the importance of getting us assistance that same day. Her comment, "Let's just see what he can do to get y'all in today," demonstrated her commitment to helping us find a solution rather than simply following a process. I am incredibly grateful for her efforts. Within minutes of ending my call with Romela, Gavin contacted me directly. He provided updates on his location, explained his timeline, and even let me know he needed to return to the shop to unload and reload equipment specifically suited to our situation. His communication was clear, proactive, and professional from the very beginning. About an hour and a half later, Gavin and Chris arrived, and honestly, we were blown away. They introduced themselves, assessed the situation, and immediately got to work. Throughout their time in our office, they were respectful, informative, professional, and genuinely pleasant to work with. Their teamwork was especially impressive. They worked seamlessly together, ensuring that everything was handled efficiently so that we could leave the office on time. Gavin thoroughly reviewed the equipment agreement with us, explained the process of leaving equipment over the weekend, and assured us they would return first thing Monday morning to assess the situation. True to his word, Gavin and Chris arrived promptly on Monday and completed the job. I have never had a bad experience with ServPro, but I can honestly say I have never had one this exceptional. Romela, Gavin, and Chris each played a vital role in turning a frustrating and stressful situation into a positive experience. They exemplified professionalism, teamwork, accountability, and outstanding customer service. Thank you, Romela, Gavin, and Chris, for setting such a high standard and for truly living up to ServPro's commitment to serving customers. Your efforts did not go unnoticed and were greatly appreciated.
Chris and Gavin are 2 of the best!!Very professional
This team was amazing! So helpful in a pretty distressing time and my contact guy Gavin was so kind and caring and explained every step very well! Highly recommend!
We had our second floor laundry room flood on a Saturday morning and ServPro came within an hour and got right to work. Chris and Gavin were an amazing team and with us through the whole mitigation process answering all of our questions and checking in each day for over a week making sure everything that needed to be torn out was and all the sub-flooring got dried. They were super helpful, hardworking, quick to respond to messages and easy to work with.
Jacob and Miranda was the best thing that happened to me for my reconstruction and mitigation, this team is who you call when you have water issues, I strongly recommend them and they go above and beyond for clients. Don't shop around just use these guys. They are great beyond expectations
Bailey, Antonio, and Israel did a superb job today. Everything was well packed, arrived on time, and professional. Great job guys!
Austin is very professional and knowledgeable. He arrived as scheduled and did a thorough evaluation. From his findings he gave us detailed next step actions as well as preventative measures. His customer service skills are outstanding and truly represent what we all hope to see in every business.
Very efficient ant thorough. Would highly recommend their services
Gavin & his team were prompt, professional & very knowledgeable about what needed to be done with the water damage to my bedroom ceiling. He explained the process, answered all questions that I had & even helped with an issue I had outside with my gutters. He let me know they have a contractor that works with them & also gave me an estimate about when the restoration would start. I would use this company again and will also recommend them to friends & family.
