Laxon  residential airduct cleaning

HVAC, Air Vent and Air Duct Cleaning Services

  • The #1 Choice in Cleanup and Restoration*   
  • Residential and Commercial HVAC and Air Duct Cleaning Services    
  • 24/7 Emergency Response   
  • Specially Trained Technicians 
  • State of the art HVAC equipment   
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Watauga and Ashe Counties
Our Google Reviews
(828) 616-5866
4.9
(70 reviews)

Why Choose SERVPRO for HVAC and Air Vent Service?

A healthy living environment starts with clean air. If the air coming out of your vents smells musty, or your air vents look dirty, it’s probably time for an HVAC and air duct cleaning from SERVPRO®. 

Each time your HVAC system circulates, your air ducts collect dust, dirt, and other airborne particulates that were missed by the air filter. In just one year, a typical home can collect more than 40 pounds of dirt, dust, and particles. Everyday housecleaning can get most of it, but it takes a professional cleaning service like SERVPRO to clean air ducts effectively. 

Schedule a routine air duct cleaning if:   

  • You have pets living in your home.   
  • You have allergies or asthma.  
  • You smoke. 
  • Your home has suffered fire or smoke damage
  • Your home has been renovated or is being remodeled. 

Benefits of clean air ducts: 

  • Improved indoor air quality (reduced bacteria, allergens, pet dander, etc.). 
  • Increased energy efficiency (clogged vents make your HVAC system work harder). 
  • Longer life for your HVAC system. 

SERVPRO of Watauga and Ashe Counties's uniquely trained technicians follow industry standards for air duct cleaning services as defined by the National Air Duct Cleaners Association (NADCA).  

We use specialized equipment and proprietary products to clean and sanitize the mechanical components of your HVAC duct and air duct system while controlling the airflow in the healthiest way possible during the duct cleaning process. 

Man outside doing HVAC service and air duct cleaning

SERV1444 Three Year usage. Limited to Internal use at corporate on digital, social and website, with three yea print usage beginning 10/1/2021
Man outside doing HVAC service and air duct cleaning

SERV1444 Three Year usage. Limited to Internal use at corporate on digital, social and website, with three yea print usage beginning 10/1/2021

Things You Should Know about HVAC & Air Duct Cleaning

First, system access to the duct interiors should be made through existing openings. This could be via: 

  • Return grills. 
  • Duct end caps. 
  • Existing service openings.  

Your SERVPRO technician will often begin by breaking contaminants loose from your system, either by hand or using a vacuum, to agitate dirt and dust. This is a basic, but important step in the HVAC cleaning process.  

SERVPRO uses a variety of tools and equipment. It might be mounted on a truck, or they may use portable vacuums. Chemicals may also be used to help sanitize, disinfect, and deodorize air ducts.  

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We take care of the details and coordinate any paperwork, so you can focus on moving forward. 

We thoroughly document the damage and communicate clearly with you and your insurance agent throughout the process. 

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly. 

Laxon  commercial hvac cleaning
Laxon  commercial hvac cleaning

Commercial HVAC & Air Duct Cleaning

At SERVPRO, we offer commercial HVAC and air duct cleaning services, so businesses of all sizes—from a single storefront to warehouse—can provide clean air for their employees and clients. 

SERVPRO technicians, using the latest techniques and equipment, can clean large facilities such as office buildings, hospitals, hotels, and schools. This helps ensure that air quality is improved and your HVAC system runs at peak efficiency. 

What our
customers are saying

The responsiveness and professionalism of the ServPro team was exceptional. In my dealings with their mitigation team, the crew leader (Jerry) and team were knowledgeable and responsive to my questions as well as my insurance company.

B Boyd

Huge thanks to Jonathan Lee & his team for their expertise & professionalism for mitigating indoor multi-floor flooding during the purchase of home. Jonathan’s thorough, above & beyond work & communication made the difference between walking away from buying a cabin & having our dream home. We truly appreciate him!

LSKOCH5

I called ServPro and Jonathan helped me the same day. We had water damage and he knew what needed to be done and helped me along the way. Kept us in the loop with calls and texts. Also kept our insurance co. in the loop. Answered every question and we are extremely pleased with ServPro and Jonathan .

Donald Groce

Everyone has communicated and checked on things very well! Jonathan kept me informed on everything - thank you!

Kelly Moseley

As many others were affected by Helene, we were also. A huge tree went through 2 bedrooms in our guest area. Carl and Kyle took such great care of us! Always there to pick up a phone call or answer a text and made sure it was put back together exactly like it was, only better. And gained great friendships through it too!! We are huge fans of SERVPRO!!!

Bonnie Caudill

Extremely responsive with our water issue. Came out the very next day after I contacted our insurance and got the damage cut out and drying. Team kept me in the loop every step of the way. Would definitely recommend them!

Bob Cailotto

Jonathan was on top of every detail as if it was his home. I’d definitely call him anytime we need a professional who can handle major emergencies like flooding. Highly recommend him & his ServPro team!

Paula Johansen

I'd like to commend Jonathan & the Wautaga ServPro team. Jonathan was prompt, efficient and produced a high quality estimate for services. The attention to detail Jonathan demonstrated and the resulting quote was very impressive. I reached out to this team because of a trusted friend's recommendation and I'm glad I did. I will absolutely be considering Jonathan and his team for any future projects or services and would also recommend them to others.

George Banuelos

I highly recommend Servpro. They were able to restore my mom's condo perfectly after water damage. Servpro worked directly with my mom and her insurance company prior to the start of repairs. Everyone from the water mitigation team, general manager and project manager were wonderful. We couldn't have asked for a better project manager. Travis Cobb was great about communicating when contractors were going to arrive and leave each morning. They were always there at the given time. His flooring team was top notch. He was patient, kind and thorough. Overall it was a smooth and seamless process. They delivered on their promises. A heartfelt thank you to Travis and the Servpro team.

Victoria Whalen

About Us

Our Story

Hi, we’re Kim and Randy Williams, the proud owners of SERVPRO of Watauga and Ashe Counties.

After years in the restoration and cleanup industry, we decided to start our own SERVPRO® franchise, which we incorporated in January 2009, just after the recession hit. The early days were challenging, but we approached every job with empathy and a commitment to quality service. Today, we proudly serve the communities of Beech Mountain, Blowing Rock, Boone, Vilas Crucis, and West Jefferson, NC. Our team operates 24/7/365 to provide disaster restoration services to our customers, always striving to make any size disaster “Like it never even happened.”

Throughout the years, we’ve had the privilege of helping numerous individuals and businesses recover from disasters, including those affected by Hurricane Helene.

Our Employees

Our mission is to build a team of skilled professionals who prioritize excellent service, fairness, and mutual respect. This principle has fueled our growth and continues to guide us as we serve our community. All of our employees are uniformed, highly trained, and ready to respond to emergencies at a moment’s notice.

We are proud to be a Clean Trust (IICRC) Certified Firm, and all of our Crew Chiefs hold industry-recognized certifications. As part of SERVPRO’s national network of qualified franchises, we have the resources and expertise to tackle any disaster, no matter how large or small.

Our Services

At SERVPRO of Watauga and Ashe Counties, we offer a wide range of services to our community, with a 98% customer satisfaction rate based on surveys. Our services include:

•Commercial and residential fire, smoke, and soot damage cleanup

•Water damage restoration

•Mold mitigation and remediation

•Biohazard cleanup

•Deodorizing

•And much more!

In addition to our local efforts, we are certified as a Large Loss Restoration Team (LLRT) through SERVPRO corporate and have deployed teams to assist with major disasters, including Hurricane Florence and other large-scale events.

As a trusted partner for leading insurance companies, we are part of structured vendor programs, ensuring quality and consistency in every job.

Our State-of-the-Art Equipment

To provide the best possible outcomes for our customers, we operate an advanced textile cleaning facility and warehouse for restoring items damaged by fire, smoke, and water. Our cleaning room features commercial washers, dryers, and the Esporta cleaning system, which can restore over 85% of items previously considered non-restorable.

We also utilize ultrasonic cleaning machines, an ozone room, and a heated drying chamber to ensure precise and effective restoration of damaged materials.

Community Involvement

At SERVPRO of Watauga and Ashe Counties, we are deeply committed to the communities we serve. We encourage our team members to actively participate in local events and initiatives, supporting schools, first responders, and charitable organizations.

We are also active in community events such as festivals and parades, and we educate our community through free continuing education (CE) classes and “lunch and learn” sessions, helping clients and partners better understand our services.

Certifications

To deliver the highest quality service to our customers, we maintain the following qualifications:

•Lead Renovation, Repair, and Painting

•Lead Renovation Certified Firm

•Clean Trust (IICRC) Certified Firm

•Certified Microbial Remediation Supervisor (American Council for Accredited Certification and the Indoor Air Quality Association)

•NADCA member with two ASCS on staff

•NC licensed general contractors with unlimited license

•Accredited by the Better Business Bureau with no complaints to date

•Large Loss Restoration Team (through SERVPRO corporate)

We’re proud to serve Watauga and Ashe Counties with professionalism, care, and dedication. When disaster strikes, you can trust SERVPRO of Watauga and Ashe Counties to be there for you every step of the way.

SERVPRO Flag
Randy S. & Kim A. & Austin J. Williams

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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