HVAC, Air Vent and Air Duct Cleaning Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial HVAC and Air Duct Cleaning Services
- 24/7 Emergency Response
- Specially Trained Technicians
- State of the art HVAC equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Watauga and Ashe Counties
Why Choose SERVPRO for HVAC and Air Vent Service?
A healthy living environment starts with clean air. If the air coming out of your vents smells musty, or your air vents look dirty, it’s probably time for an HVAC and air duct cleaning from SERVPRO®.
Each time your HVAC system circulates, your air ducts collect dust, dirt, and other airborne particulates that were missed by the air filter. In just one year, a typical home can collect more than 40 pounds of dirt, dust, and particles. Everyday housecleaning can get most of it, but it takes a professional cleaning service like SERVPRO to clean air ducts effectively.
Schedule a routine air duct cleaning if:
- You have pets living in your home.
- You have allergies or asthma.
- You smoke.
- Your home has suffered fire or smoke damage.
- Your home has been renovated or is being remodeled.
Benefits of clean air ducts:
- Improved indoor air quality (reduced bacteria, allergens, pet dander, etc.).
- Increased energy efficiency (clogged vents make your HVAC system work harder).
- Longer life for your HVAC system.
SERVPRO of Watauga and Ashe Counties's uniquely trained technicians follow industry standards for air duct cleaning services as defined by the National Air Duct Cleaners Association (NADCA).
We use specialized equipment and proprietary products to clean and sanitize the mechanical components of your HVAC duct and air duct system while controlling the airflow in the healthiest way possible during the duct cleaning process.
Things You Should Know about HVAC & Air Duct Cleaning
First, system access to the duct interiors should be made through existing openings. This could be via:
- Return grills.
- Duct end caps.
- Existing service openings.
Your SERVPRO technician will often begin by breaking contaminants loose from your system, either by hand or using a vacuum, to agitate dirt and dust. This is a basic, but important step in the HVAC cleaning process.
SERVPRO uses a variety of tools and equipment. It might be mounted on a truck, or they may use portable vacuums. Chemicals may also be used to help sanitize, disinfect, and deodorize air ducts.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We take care of the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance agent throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Commercial HVAC & Air Duct Cleaning
At SERVPRO, we offer commercial HVAC and air duct cleaning services, so businesses of all sizes—from a single storefront to warehouse—can provide clean air for their employees and clients.
SERVPRO technicians, using the latest techniques and equipment, can clean large facilities such as office buildings, hospitals, hotels, and schools. This helps ensure that air quality is improved and your HVAC system runs at peak efficiency.
About Us
Our Story
Hi, we’re Kim and Randy Williams, the proud owners of SERVPRO of Watauga and Ashe Counties.
After years in the restoration and cleanup industry, we decided to start our own SERVPRO® franchise, which we incorporated in January 2009, just after the recession hit. The early days were challenging, but we approached every job with empathy and a commitment to quality service. Today, we proudly serve the communities of Beech Mountain, Blowing Rock, Boone, Vilas Crucis, and West Jefferson, NC. Our team operates 24/7/365 to provide disaster restoration services to our customers, always striving to make any size disaster “Like it never even happened.”
Throughout the years, we’ve had the privilege of helping numerous individuals and businesses recover from disasters, including those affected by Hurricane Helene.
Our Employees
Our mission is to build a team of skilled professionals who prioritize excellent service, fairness, and mutual respect. This principle has fueled our growth and continues to guide us as we serve our community. All of our employees are uniformed, highly trained, and ready to respond to emergencies at a moment’s notice.
We are proud to be a Clean Trust (IICRC) Certified Firm, and all of our Crew Chiefs hold industry-recognized certifications. As part of SERVPRO’s national network of qualified franchises, we have the resources and expertise to tackle any disaster, no matter how large or small.
Our Services
At SERVPRO of Watauga and Ashe Counties, we offer a wide range of services to our community, with a 98% customer satisfaction rate based on surveys. Our services include:
•Commercial and residential fire, smoke, and soot damage cleanup
•Water damage restoration
•Mold mitigation and remediation
•Biohazard cleanup
•Deodorizing
•And much more!
In addition to our local efforts, we are certified as a Large Loss Restoration Team (LLRT) through SERVPRO corporate and have deployed teams to assist with major disasters, including Hurricane Florence and other large-scale events.
As a trusted partner for leading insurance companies, we are part of structured vendor programs, ensuring quality and consistency in every job.
Our State-of-the-Art Equipment
To provide the best possible outcomes for our customers, we operate an advanced textile cleaning facility and warehouse for restoring items damaged by fire, smoke, and water. Our cleaning room features commercial washers, dryers, and the Esporta cleaning system, which can restore over 85% of items previously considered non-restorable.
We also utilize ultrasonic cleaning machines, an ozone room, and a heated drying chamber to ensure precise and effective restoration of damaged materials.
Community Involvement
At SERVPRO of Watauga and Ashe Counties, we are deeply committed to the communities we serve. We encourage our team members to actively participate in local events and initiatives, supporting schools, first responders, and charitable organizations.
We are also active in community events such as festivals and parades, and we educate our community through free continuing education (CE) classes and “lunch and learn” sessions, helping clients and partners better understand our services.
Certifications
To deliver the highest quality service to our customers, we maintain the following qualifications:
•Lead Renovation, Repair, and Painting
•Lead Renovation Certified Firm
•Clean Trust (IICRC) Certified Firm
•Certified Microbial Remediation Supervisor (American Council for Accredited Certification and the Indoor Air Quality Association)
•NADCA member with two ASCS on staff
•NC licensed general contractors with unlimited license
•Accredited by the Better Business Bureau with no complaints to date
•Large Loss Restoration Team (through SERVPRO corporate)
We’re proud to serve Watauga and Ashe Counties with professionalism, care, and dedication. When disaster strikes, you can trust SERVPRO of Watauga and Ashe Counties to be there for you every step of the way.
