Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Washington
Our Google Reviews
(252) 923-0213
4.9
(83 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups and contaminated water require more than ordinary cleanup. SERVPRO of Washington provides sewage cleanup and restoration services for homes, businesses, and facilities throughout Washington, Beaufort County, and surrounding Eastern North Carolina communities. Sewage issues may come from toilet overflows, drain backups, septic problems, storm-related flooding, or other contaminated water events.

Because sewage can affect flooring, walls, crawl spaces, contents, and other building materials, it is important to respond quickly and use proper cleanup procedures. Our team works to assess affected areas, remove contaminated water and materials when necessary, clean and disinfect impacted surfaces, and help guide the drying and restoration process.

When sewage damage affects your property, SERVPRO of Washington is Here to Help® with 24/7 response and professional care.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I’ve been very impressed with SERVPRO so far! I called on Friday, and despite it being Labor Day weekend, Mason was out on Tuesday. He communicated his arrival time and the plan to meet with my insurance adjuster. Mason was incredibly thorough, helpful, and patient with all of my questions. He was understanding of how stressful the situation was and reassured me that everything was manageable and would be taken care of quickly. Just from our first interaction, I feel confident that I made the right choice with SERVPRO. I’m looking forward to seeing them complete the water mitigation process!

Tara Howlett

It is a pleasure for me to recommend Mason, Justin and all of the professionals at Servepro in Washington, NC. A faucet in a house that I own failed and the result was a totally flooded kitchen. Thankfully, Servepro in Washington was recommended to me to take the lead in the cleanup. Once contacted, Mason and Justin immediately assessed the situation and gave me an overview of what they would do and how they would handle the cleanup and demolition of the kitchen in order to prepare for reconstruction. They took control of the situation, installed large fans and de-humidifiers, removed a layer of flooring and would return daily to check the moisture readings. In addition to the water damage that had occured, they discovered that we had some asbestos flooring that would need to come out which would require special abatement. They handled the whole thing reliably and professionally. After asbestos abatement, they proceeded to finish the demo on the kitchen. They took care to pack up personal belongings of the tenants and move all appliances out of the kitchen. We still have alot of work to do to get the kitchen back in shape, but for the part that Servepro took care of, I could not have asked for any better help. My thanks to Mason and the crew for helping so much with a bad situation! They took great care, did everything they said they would do and when they said they would do it, stayed in constant contact with me, and were total professionals every step of the way!! If you have a disaster, call them....you will be glad you did!!

Norma Gurkin

If I could have given more than 5 stars, I would have. I had a relative who had a fire and passed. I contacted Servpro and spoke with Mason. He came out to the property on short notice, surveyed the damage, also had a tarp placed on the roof to prevent additional damage to start, prior to remediation. I later experienced an issue during the restoration process, where someone unauthorized were attempting to enter the home in the off hours, Mason & Brent addressed the issue literally immediately and took preventive measures so it would not reoccur. The remediation process was quick and swift. They worked very well with the insurance company. It's not often I write positive reviews. I've had my share of bad experiences in the past. But not with Mason/Brent of Servpro. Very professional, understanding, compassionate (with the loss of my relative), helpful in explaining their process, they kept me updated on the progress and if any issues or delays, this is just to name a few. Mason has gone over and beyond his responsibilities, to keep my mind at ease that the property is secure. I could not have asked for a better team from Servpro to assist in correcting the various issues I was faced with the home, post fire. Keep up the great work guys ! ! !

N Singleton

We had a chimney fire on December 30, 2025 at our home in Bath, NC. Serv Pro of Washington handled the cleanup and repair. They went above and beyond to make our home like it was. They did an excellent job and are very knowledgeable and skilled. The owner and staff are very nice and responsive. We couldn’t have had a better experience.

John Britt

I didn't actually have to use ServPro's services, but pulled into their parking lot around 5:00 with a flat tire. There were a few people in the parking lot wrapping up their day and they assisted me with changing the tire and getting me on my way. They went out of their way to help me and it was greatly appreciated. If I ever need their services I will be calling them to help.

Paul Stewart

Mason inspected our roof and attic for a leak in the ceiling. He was prompt and very professional. He was able to quickly diagnose the cause of the leak. Highly recommend A++

Ian Halfpenny

Professional and courteous! I would not hesitate to use them again, but I hope I do not need to.

Gary W.

SERVPRO - it was literally like dialing 911 and having an emergency response team rush to the scene! We had a water heater rupture and flood several rooms of our home while we were away. I called SERVPRO of Bath at4:30pm Monday night and they were at my house with in 60 minutes ! Amazing - and my house is in Williamston - approx 25 minutes away. They immediately assessed the damage, set up fans, air scrubbers, dehumidifiers. The next morning they were there early and began tearing out the damaged areas of the home. They were done and gone by Thursday morning. Notable guys were Aaron, Jeff, and Brennan. They were super polite and worked non-stop the whole time they were there. I Have worked with another "remediation company" in the Williamston area in the past - Rainbow International - and they could not hold a candle to SERVPRO. I would highly recommend SERVPRO of Bath to anyone that has the misfortune of a home situation that requires immediate remediation.

Rick Drumm

Great sever thank you Justin

John Tyson

About Us

SERVPRO of Washington understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Washington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Washington can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Washington.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Brent & Nancy Roberson
Brent & Nancy Roberson
Owners of SERVPRO of Washington

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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