Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of South Charlotte

Our Google Reviews
(704) 333-7737
4.9
(50 reviews)

Service Areas

Charlotte, NC | Southpark, NC | Dilworth, NC | Matthews, NC | Sardis, NC | Cotswold, NC | Providence, NC | Eastover, NC | Wendover, NC | Quail Hollow, NC | Pineville, NC | South Charlotte, NC | Carmel, NC | Myers Park, NC | Barclay Downs, NC | Freedom Park, NC

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of South Charlotte we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Chaz and his team were prompt, courteous, efficient, and knowledgeable.  Thanks Chaz!

Tom W.
Charlotte

On arrival, Chaz and Keith were very professional, friendly and helpful.  Chaz arrived very promptly on the followup day and was just as great as he was the first day.  He's so awesome and made me feel confident about the process. 

Yvette W.
Indian Trail

Professional, on-time and ready to take care of the situation.  Courteous to myself, my wife, and understanding of my dogs.  Great group of guys.  Thankful for their help and would recommend this service to anyone. 

William F.
Monroe

These guys were a lifesaver! Would call them again in a hot minute!

Cora C.
Charlotte

They were all so helpful and worked carefully around my very ill husband.

Elizabeth W.
Charlotte

Absolutely fantastic. Super knowledgeable and explained everything.

Chris M.
Indian Trail

We were so happy with the service we got from SERVPRO. When we discovered water damage to our home after returning from vacation one evening, SERVPRO was here first thing the next morning and came every day thereafter until all the water was removed and dried up. They arrived when they said they would, they frequently and clearly communicated with us and they worked effectively with our insurance company. We can't say enough good things about SERVPRO and would recommend them to anyone experiencing damage to their home.

Ashley M.
Charlotte

The crew was very professional and did an outstanding job.  Great Service!!!

David F.
Charlotte

Chaz, We cannot thank you enough for your hard work and dedication when cleaning out our home.  Your attention to detail and professionalism are unparalleled.  From the moment you walked in the door last Sunday night, you took on the burden of this seemingly overwhelming job, and made us feel so at ease about the process.  You communicated well, arrived promptly, are a pleasure to have around, and you manage your crew well.  I could go on and on but I hope you understand what a fine job you do!  Many thanks.

Maggie M
Charlotte

Chaz and his team were prompt, courteous, efficient, and knowledgeable.  Thanks Chaz!

Tom W.
Charlotte

On arrival, Chaz and Keith were very professional, friendly and helpful.  Chaz arrived very promptly on the followup day and was just as great as he was the first day.  He's so awesome and made me feel confident about the process. 

Yvette W.
Indian Trail

Professional, on-time and ready to take care of the situation.  Courteous to myself, my wife, and understanding of my dogs.  Great group of guys.  Thankful for their help and would recommend this service to anyone. 

William F.
Monroe

These guys were a lifesaver! Would call them again in a hot minute!

Cora C.
Charlotte

They were all so helpful and worked carefully around my very ill husband.

Elizabeth W.
Charlotte

Absolutely fantastic. Super knowledgeable and explained everything.

Chris M.
Indian Trail

We were so happy with the service we got from SERVPRO. When we discovered water damage to our home after returning from vacation one evening, SERVPRO was here first thing the next morning and came every day thereafter until all the water was removed and dried up. They arrived when they said they would, they frequently and clearly communicated with us and they worked effectively with our insurance company. We can't say enough good things about SERVPRO and would recommend them to anyone experiencing damage to their home.

Ashley M.
Charlotte

The crew was very professional and did an outstanding job.  Great Service!!!

David F.
Charlotte

Chaz, We cannot thank you enough for your hard work and dedication when cleaning out our home.  Your attention to detail and professionalism are unparalleled.  From the moment you walked in the door last Sunday night, you took on the burden of this seemingly overwhelming job, and made us feel so at ease about the process.  You communicated well, arrived promptly, are a pleasure to have around, and you manage your crew well.  I could go on and on but I hope you understand what a fine job you do!  Many thanks.

Maggie M
Charlotte

About Us

SERVPRO of South Charlotte understands the stress and uncertainty that accompany fire, water, or mold damage. We know how disruptive these events can be to your home or business, and our mission is to provide swift, professional restoration to bring peace of mind during difficult times. Whether it’s your family, employees, or customers relying on you, we’re here to help minimize interruptions and restore normalcy—quickly and efficiently.

Specializing in the cleanup and restoration of residential and commercial properties, SERVPRO of South Charlotte is equipped to handle fire, smoke, water damage, and mold mitigation. With access to state-of-the-art technology and a team of skilled professionals, we are ready to tackle restoration challenges of all sizes.

In 2024, SERVPRO of South Charlotte entered an exciting new chapter under the ownership of Ken Parker, Ramy Malka, Ron Pack, and Nate Hinders. This dynamic team brings a fresh perspective, a wealth of experience, and an unwavering commitment to delivering the highest level of service. Their leadership ensures that every project is approached with dedication and attention to detail, continuing SERVPRO's trusted legacy in the Charlotte community.

Our staff undergoes rigorous training, from SERVPRO’s corporate training programs to achieving industry certifications like those from the IICRC. This commitment to education ensures our team has the expertise to restore your property with care and precision.

Since 1967, SERVPRO has been a name synonymous with trust and excellence in restoration and cleaning services. With a nationwide network of resources and decades of experience, SERVPRO of South Charlotte is ready to respond to your call 24/7, offering local service backed by national strength.

When disaster strikes, you can count on SERVPRO of South Charlotte to be your trusted partner in recovery. Call us today to learn how we can help.

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Kenneth N. Parker, Ronnie D. Pack, Nathan P. Hinders, Ramy M. Malka

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.