Call: (704) 333-7737
Kenneth N. Parker, Ronnie D. Pack, Nathan P. Hinders, Ramy M. Malka
Kenneth N. Parker, Ronnie D. Pack, Nathan P. Hinders, Ramy M. Malka
Owners of SERVPRO of South Charlotte

Meet Our Team

All it takes is one call to SERVPRO of South Charlotte. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of South Charlotte
Our Google Reviews
(704) 333-7737
4.9
(74 reviews)
(704) 333-7737
Meet our Team. Here to Help 24/7
  • Ramy Malka, team member at SERVPRO of South Charlotte

    Ramy Malka

    Ramy Malka- President

    Ramy Malka oversees daily operations, strategic planning, and business development for SERVPRO. As partner, he drives company growth, ensures service excellence, and leads teams to deliver top-tier restoration solutions. Ramy’s leadership fosters a strong company culture focused on customer satisfaction and operational efficiency.

  • Heather Schultz, team member at SERVPRO of South Charlotte

    Heather Schultz

    Heather Schultz- Debt Manager

  • Bess Eley, team member at SERVPRO of South Charlotte

    Bess Eley

    Bess Eley- Director of Digital Marketing

  • Hector Rivera, team member at SERVPRO of South Charlotte

    Hector Rivera

    Hector Rivera- Crew Chief

  • Coleen Hamilton, team member at SERVPRO of South Charlotte

    Coleen Hamilton

    Coleen Hamilton - Commercial Account Manager

  • Tracie Gross, team member at SERVPRO of South Charlotte

    Tracie Gross

    Tracie Gross - Project Manager

  • Sheena Melton, team member at SERVPRO of South Charlotte

    Sheena Melton

    Sheena Melton - Job File Coordinator

  • John Roach, team member at SERVPRO of South Charlotte

    John Roach

    John Roach - Estimator / Project Manager

  • Curtis Jacobs, team member at SERVPRO of South Charlotte

    Curtis Jacobs

    Curtis Jacobs - Technician

  • Pedro Lopez, team member at SERVPRO of South Charlotte

    Pedro Lopez

    Pedro Lopez - Crew Chief

  • Geo Munoz, team member at SERVPRO of South Charlotte

    Geo Munoz

    Geo Munoz - Crew Chief

  • Keith Thompson, team member at SERVPRO of South Charlotte

    Keith Thompson

    Keith Thompson - Crew Chief

  • Herving Palomino, team member at SERVPRO of South Charlotte

    Herving Palomino

    Herving Palomino - Technician

  • Gabby Cismeros , team member at SERVPRO of South Charlotte

    Gabby Cismeros

    Gabby Cismeros - Technician

  • Deb Miranda, team member at SERVPRO of South Charlotte

    Deb Miranda

    Deb Miranda - Contents

  • Vlad Cismeros, team member at SERVPRO of South Charlotte

    Vlad Cismeros

    Vlad Cismeros - Technician

  • Manny P, team member at SERVPRO of South Charlotte

    Manny P

    Manny P - Technician

  • Gary Selver, team member at SERVPRO of South Charlotte

    Gary Selver

    Gary Selver - Crew Chief

What our
customers are saying

ServPro was a friendly professional organization that was quick to act and help us recover from a messy water leak. Tracie was especially helpful and friendly in explaining everything and assisting us in coordinating all the repairs. Thank you Tracie.

George Azrak

When an emergency happens, you want SERVPRO on your side! We’re happy to have SERVPRO as a trusted resource within our local insurance community. Their team has been professional, knowledgeable, and great to work with, and we truly appreciate the services they provide to homeowners when unexpected losses occur. Their communication and service have been excellent, and we look forward to continuing to work with them in the future. Highly recommend!

Katie Moore

Coleen and her team are amazing !! Always love working with them.

Breance Martinez

Coleen is great! Highly recommend!

Jack Haley

When an emergency happens, you need Servepro on your side. Great communication and service!

Jana Fowler

We’re happy to have Servpro as a resource within our local insurance community. Their team has been professional and knowledgeable in our interactions, and we appreciate the services they provide to homeowners when unexpected losses occur. We look forward to working with them in the future.

Ashley Nelson

I work for Kyle Fadeley's State Farm Agency and every time a customer is referred to Serpro of South Charlotte they have done an excellent job assisting our customers with water damage, flood restoration and claims services, thank you for everything you do!

Joseph Barnhart

Love working with this company, they are absolutely fantastic and so knowledgeable with what they do!

Allison Bentley

We’ve always had a great experience working with Servpro, highly recommend if you ever have home storm damage.

Kailey Torres

About Us

SERVPRO of South Charlotte understands the stress and uncertainty that accompany fire, water, or mold damage. We know how disruptive these events can be to your home or business, and our mission is to provide swift, professional restoration to bring peace of mind during difficult times. Whether it’s your family, employees, or customers relying on you, we’re here to help minimize interruptions and restore normalcy—quickly and efficiently.

Specializing in the cleanup and restoration of residential and commercial properties, SERVPRO of South Charlotte is equipped to handle fire, smoke, water damage, and mold mitigation. With access to state-of-the-art technology and a team of skilled professionals, we are ready to tackle restoration challenges of all sizes.

In 2024, SERVPRO of South Charlotte entered an exciting new chapter under the ownership of Ken Parker, Ramy Malka, Ron Pack, and Nate Hinders. This dynamic team brings a fresh perspective, a wealth of experience, and an unwavering commitment to delivering the highest level of service. Their leadership ensures that every project is approached with dedication and attention to detail, continuing SERVPRO's trusted legacy in the Charlotte community.

Our staff undergoes rigorous training, from SERVPRO’s corporate training programs to achieving industry certifications like those from the IICRC. This commitment to education ensures our team has the expertise to restore your property with care and precision.

Since 1967, SERVPRO has been a name synonymous with trust and excellence in restoration and cleaning services. With a nationwide network of resources and decades of experience, SERVPRO of South Charlotte is ready to respond to your call 24/7, offering local service backed by national strength.

When disaster strikes, you can count on SERVPRO of South Charlotte to be your trusted partner in recovery. Call us today to learn how we can help.

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Kenneth N. Parker, Ronnie D. Pack, Nathan P. Hinders, Ramy M. Malka
Kenneth N. Parker, Ronnie D. Pack, Nathan P. Hinders, Ramy M. Malka
Owners of SERVPRO of South Charlotte

Services

About

Legal

SERVPRO of South Charlotte
3623 Latrobe Drive
Suite 110 F
Charlotte, NC 28211
Certificates

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024

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