SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of South Charlotte

Our Google Reviews
(704) 333-7737
4.9
(50 reviews)

Service Areas

Charlotte, NC | Southpark, NC | Dilworth, NC | Matthews, NC | Sardis, NC | Cotswold, NC | Providence, NC | Eastover, NC | Wendover, NC | Quail Hollow, NC | Pineville, NC | South Charlotte, NC | Carmel, NC | Myers Park, NC | Barclay Downs, NC | Freedom Park, NC

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

My insurance company contacted SERVPRO when I reported that I had discovered a water leak at my home. SERVPRO was quick to respond with a team to remediate the water damage. Led by Erin, the SERVPRO team was incredibly hard working and did a fantastic job of addressing the issues and drying out the impacted areas. They were very responsive and professional throughout the entire operation. Erin was great at communicating with my adjuster and providing me with regular updates. I hope I never need to use them again, but to anyone that has been impacted by water or other damage to their home, I can highly recommend SERVPRO.

Ted K.
Charlotte

SERVPRO services were extraordinarily helpful when we discovered a leak in our kitchen. So helpful to take up the damaged flooring and making sure we were completely dry before installing our new floors. Several visits, always checking and verifying moisture levels made us feel comfortable to proceed with repairs. Great customer service, prompt and professional!

Pat C.
Charlotte

Very courteous and professional!

Chris E.
Charlotte

Quite satisfied. Very professional.

Cathy R.
Charlotte

Guys were great, polite, fast, informative and efficient.

Kyriakos S.
CHARLOTTE

My washing machine sensor that tells it when to stop filling stopped working.  Within four hors of the disaster, SERVPRO of South Charlotte was at my house with fans and dehumidifiers.  Within 24 hours they were back to pull the flooring because water had gotten underneath it.  They promised completion in 7 weeks and they delivered with flying colors.  The entire staff, from the office, to the people in the field, and their subcontractors were all professional, courteous and knowledgeable.  I would highly recommend them.  Thank you.  

Ken M.
Mint Hill

My insurance company contacted SERVPRO of South Charlotte when I reported that I had discovered a water leak at my home.  SERVPRO was quick to respond with a team to remediate the water damage.  Led by Erin, the SERVPRO team was incredibly hard working and did a fantastic job of addressing the issues and drying out the impacted areas.  They were very responsive and professional throughout the entire operation.  Erin was great at communicating with my adjuster and providing me with regular updates.  I hope I never need to use them again, but to anyone that has been impacted by water or other damage to their home, I can highly recommend SERVPRO.  

Ted K.
Charlotte

SERVPRO of South Charlotte helped us get back in our condo after the unit above us flooded us out. Would highly recommend!

Mike J.
Charlotte

Called in a panic and they assured me they would be at my house to take care of it that evening. My cleanup was due to a leak and we all know how quickly mold grows. They arrived and immediately went to work. I could not have asked for better service, professionalism or kindness. I highly recommend SERVPRO of South Charlotte!

Lisa D.
Monroe

My insurance company contacted SERVPRO when I reported that I had discovered a water leak at my home. SERVPRO was quick to respond with a team to remediate the water damage. Led by Erin, the SERVPRO team was incredibly hard working and did a fantastic job of addressing the issues and drying out the impacted areas. They were very responsive and professional throughout the entire operation. Erin was great at communicating with my adjuster and providing me with regular updates. I hope I never need to use them again, but to anyone that has been impacted by water or other damage to their home, I can highly recommend SERVPRO.

Ted K.
Charlotte

SERVPRO services were extraordinarily helpful when we discovered a leak in our kitchen. So helpful to take up the damaged flooring and making sure we were completely dry before installing our new floors. Several visits, always checking and verifying moisture levels made us feel comfortable to proceed with repairs. Great customer service, prompt and professional!

Pat C.
Charlotte

Very courteous and professional!

Chris E.
Charlotte

Quite satisfied. Very professional.

Cathy R.
Charlotte

Guys were great, polite, fast, informative and efficient.

Kyriakos S.
CHARLOTTE

My washing machine sensor that tells it when to stop filling stopped working.  Within four hors of the disaster, SERVPRO of South Charlotte was at my house with fans and dehumidifiers.  Within 24 hours they were back to pull the flooring because water had gotten underneath it.  They promised completion in 7 weeks and they delivered with flying colors.  The entire staff, from the office, to the people in the field, and their subcontractors were all professional, courteous and knowledgeable.  I would highly recommend them.  Thank you.  

Ken M.
Mint Hill

My insurance company contacted SERVPRO of South Charlotte when I reported that I had discovered a water leak at my home.  SERVPRO was quick to respond with a team to remediate the water damage.  Led by Erin, the SERVPRO team was incredibly hard working and did a fantastic job of addressing the issues and drying out the impacted areas.  They were very responsive and professional throughout the entire operation.  Erin was great at communicating with my adjuster and providing me with regular updates.  I hope I never need to use them again, but to anyone that has been impacted by water or other damage to their home, I can highly recommend SERVPRO.  

Ted K.
Charlotte

SERVPRO of South Charlotte helped us get back in our condo after the unit above us flooded us out. Would highly recommend!

Mike J.
Charlotte

Called in a panic and they assured me they would be at my house to take care of it that evening. My cleanup was due to a leak and we all know how quickly mold grows. They arrived and immediately went to work. I could not have asked for better service, professionalism or kindness. I highly recommend SERVPRO of South Charlotte!

Lisa D.
Monroe

About Us

SERVPRO of South Charlotte understands the stress and uncertainty that accompany fire, water, or mold damage. We know how disruptive these events can be to your home or business, and our mission is to provide swift, professional restoration to bring peace of mind during difficult times. Whether it’s your family, employees, or customers relying on you, we’re here to help minimize interruptions and restore normalcy—quickly and efficiently.

Specializing in the cleanup and restoration of residential and commercial properties, SERVPRO of South Charlotte is equipped to handle fire, smoke, water damage, and mold mitigation. With access to state-of-the-art technology and a team of skilled professionals, we are ready to tackle restoration challenges of all sizes.

In 2024, SERVPRO of South Charlotte entered an exciting new chapter under the ownership of Ken Parker, Ramy Malka, Ron Pack, and Nate Hinders. This dynamic team brings a fresh perspective, a wealth of experience, and an unwavering commitment to delivering the highest level of service. Their leadership ensures that every project is approached with dedication and attention to detail, continuing SERVPRO's trusted legacy in the Charlotte community.

Our staff undergoes rigorous training, from SERVPRO’s corporate training programs to achieving industry certifications like those from the IICRC. This commitment to education ensures our team has the expertise to restore your property with care and precision.

Since 1967, SERVPRO has been a name synonymous with trust and excellence in restoration and cleaning services. With a nationwide network of resources and decades of experience, SERVPRO of South Charlotte is ready to respond to your call 24/7, offering local service backed by national strength.

When disaster strikes, you can count on SERVPRO of South Charlotte to be your trusted partner in recovery. Call us today to learn how we can help.

SERVPRO flag
Kenneth N. Parker, Ronnie D. Pack, Nathan P. Hinders, Ramy M. Malka

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.