Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of North Rowan County / Salisbury

Our Google Reviews
(704) 925-1019
5.0
(33 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of North Rowan County / Salisbury we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

The team did an excellent job recovering my upstairs and garage from a leak. They were professional and respectful, efficient in their work and explained it to me every step of the way. Now I’m using them for the reconstruction part for sure!

Andy
Salisbury

SERVPRO is prompt in responding and commitment. Alfredo and jorge are very nice and taken care my water damage.

Krish
Spencer

The entire team were professional, friendly and reassuring of all that they were doing. Would recommend them and use these guys again. Thank you Jay, Andre and Jorge!!

Glendy
Harrisburg

Wonderful service! We didn't have to do anything, and they took away all the old flooring. Alfredo was amazing. He took the time to explain everything to us. A delight to work with! They came in every day and checked the fans. They made such a bad experience better!

Michelle
Salisbury

The Concord office is very professional and helpful. I appreciate everyone over there. Especially Jordyn, Savannah and Alfredo.

Alecia
Salisbury

I recently had a challenging experience when a pipe burst in my home, creating quite a mess. Thankfully, I called SERVPRO, and they truly came to the rescue! From the moment they arrived, I was impressed by their professionalism and expertise. Alfredo and his team were exceptional. They worked efficiently to clean up the water damage and dry everything out, taking the stress off my shoulders during a tough situation. Their communication was excellent throughout the entire process, keeping me informed about what they were doing and what to expect next. I can’t thank Alfredo and his team enough for their hard work and dedication. They turned a chaotic situation into a manageable one, and I am so grateful for their support. I highly recommend SERVPRO to anyone in need of restoration services – they are truly a lifesaver! 

Abby
Salisbury

Great Communication and done on time thanks a lot…cleaned everything up and didn’t leave anything behind…took great care of the furniture and put everything back like it was never moved..such an easy company to work with ..thanks for everything

Steven
Salisbury

The professionalism and the attention to detail of Alfredo and his team was absolutely a 10!!!! There was much more water damage than initially determined and his team guided us with empathy, articulating the specifics and getting the job done.

Joy
Salisbury

Alfredo and his associate, Frank,did an absolutely amazing job of coming on through and being as attentive as possible in the process of making sure that we were well taken care of. I 100% recommend that if anyone is seeking services from SERVPRO, they should ask for Alfredo & Frank ! These guys are great and deserve the respect!

Zachary
Spencer

The team did an excellent job recovering my upstairs and garage from a leak. They were professional and respectful, efficient in their work and explained it to me every step of the way. Now I’m using them for the reconstruction part for sure!

Andy
Salisbury

SERVPRO is prompt in responding and commitment. Alfredo and jorge are very nice and taken care my water damage.

Krish
Spencer

The entire team were professional, friendly and reassuring of all that they were doing. Would recommend them and use these guys again. Thank you Jay, Andre and Jorge!!

Glendy
Harrisburg

Wonderful service! We didn't have to do anything, and they took away all the old flooring. Alfredo was amazing. He took the time to explain everything to us. A delight to work with! They came in every day and checked the fans. They made such a bad experience better!

Michelle
Salisbury

The Concord office is very professional and helpful. I appreciate everyone over there. Especially Jordyn, Savannah and Alfredo.

Alecia
Salisbury

I recently had a challenging experience when a pipe burst in my home, creating quite a mess. Thankfully, I called SERVPRO, and they truly came to the rescue! From the moment they arrived, I was impressed by their professionalism and expertise. Alfredo and his team were exceptional. They worked efficiently to clean up the water damage and dry everything out, taking the stress off my shoulders during a tough situation. Their communication was excellent throughout the entire process, keeping me informed about what they were doing and what to expect next. I can’t thank Alfredo and his team enough for their hard work and dedication. They turned a chaotic situation into a manageable one, and I am so grateful for their support. I highly recommend SERVPRO to anyone in need of restoration services – they are truly a lifesaver! 

Abby
Salisbury

Great Communication and done on time thanks a lot…cleaned everything up and didn’t leave anything behind…took great care of the furniture and put everything back like it was never moved..such an easy company to work with ..thanks for everything

Steven
Salisbury

The professionalism and the attention to detail of Alfredo and his team was absolutely a 10!!!! There was much more water damage than initially determined and his team guided us with empathy, articulating the specifics and getting the job done.

Joy
Salisbury

Alfredo and his associate, Frank,did an absolutely amazing job of coming on through and being as attentive as possible in the process of making sure that we were well taken care of. I 100% recommend that if anyone is seeking services from SERVPRO, they should ask for Alfredo & Frank ! These guys are great and deserve the respect!

Zachary
Spencer

About Us

SERVPRO of North Rowan County/Salisbury is a trusted name in restoration and cleaning services, proudly serving the local community with professionalism and expertise. Locally owned and operated by Britt and Stacy Holcomb, we are committed to providing high-quality restoration services to help homes and businesses recover after disasters.

As part of SERVPRO Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. We understand that emergencies can happen anytime, which is why we offer 24/7 emergency response to mitigate damage and restore properties efficiently.

With state-of-the-art equipment, highly trained technicians, and a customer-first approach, SERVPRO of North Rowan County/Salisbury is ready to handle any size disaster. Whether responding to residential water damage or a large-scale commercial loss, we are dedicated to making damage "Like it never even happened."

Britt & Stacy Holcomb
Britt & Stacy Holcomb
Owners of SERVPRO of North Rowan County / Salisbury

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.