Meet Our Team
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SERVPRO of North Rowan County / Salisbury
Britt Holcomb
CEO/Owner
As the Owner and CEO of SERVPRO Team Holcomb, Britt provides the vision and leadership that drive the company forward. With a commitment to excellence and community, Britt ensures that every project reflects SERVPRO’s core values of integrity, quality, and customer care. His focus on growth and team development has helped make Team Holcomb a trusted name across the region.
Mike Gosnell
Chief Operating Officer
Mike oversees daily operations and long-term strategy, ensuring that all departments work seamlessly together to deliver exceptional results. His leadership, industry knowledge, and focus on operational efficiency help keep SERVPRO Team Holcomb performing at the highest level.
Brian Carlson
Director of Training & Development
Brian leads SERVPRO Team Holcomb’s training and education initiatives, equipping employees with the knowledge and skills they need to excel. His focus on continuous improvement ensures that every team member is ready to provide the best possible service to our customers.
Aaron Cantrell
Operations Manager
Aaron manages field operations, coordinating crews, schedules, and logistics for restoration and mitigation projects. His leadership and experience ensure that every job runs smoothly, efficiently, and with the quality customers expect from SERVPRO.
Alfredo Montero
Lead Technician
As a Lead Technician, Alfredo oversees restoration work on-site, ensuring projects are completed safely, efficiently, and to SERVPRO’s high standards. His technical skill and leadership make him a key part of the field team.
Andre Bryant
Technician
Andre assists with restoration and cleanup projects, bringing energy and precision to every task. His strong work ethic and focus on customer satisfaction make him a valued member of the SERVPRO team.
Grant Kauahi
Technician
Grant supports a wide range of restoration services, from water extraction to fire cleanup. His attention to detail and reliability help ensure quality results and smooth project completion.
Jorge Moreira
Technician
Jorge contributes to the restoration process with a steady hand and a commitment to excellence. His focus on efficiency and customer care helps ensure that every job meets SERVPRO’s professional standards.
Kayle Smith
Director of Administration
Kayle oversees administrative functions across the company, maintaining efficient systems and supporting smooth communication between departments. Her leadership ensures consistency and professionalism in every part of the business.
Savanna DeBusk
Job File Coordinator
Savanna manages project files, communications, and documentation, keeping every detail organized from start to finish. Her precision and organization help ensure projects stay on track and customers stay informed.
Ashly Crockett
Director of Business Development
Ashly leads our business development and community outreach efforts, building strong relationships and partnerships throughout the region. Her focus on growth and customer experience helps SERVPRO Team Holcomb continue to expand its reach and impact.
Chris Lakey
Business Development Representative
Chris connects SERVPRO Team Holcomb with new clients and opportunities through relationship building and community engagement. His approachable demeanor and understanding of client needs make him a trusted partner for local businesses and organizations.
Mike Lilly
Restoration Consultant
Mike works directly with customers to assess property damage and create effective restoration plans. His experience and clear communication ensure that clients feel informed and supported throughout the recovery process.
Jordyn Holcomb
Marketing Support Coordinator
Jordyn supports the company’s marketing initiatives, managing digital campaigns, social media, and community events. Her creativity and attention to detail help strengthen SERVPRO Team Holcomb’s presence and connection with local audiences.
Tim Coffey
Director of Construction
Tim leads the construction division, overseeing rebuilds and renovation projects from planning to completion. His expertise ensures that every project is completed on time, on budget, and to the highest quality standards.
Chase Menard
Project Manager
Chase manages construction and restoration projects from start to finish, coordinating schedules, materials, and teams. His hands-on approach and problem-solving skills ensure a smooth process and top-tier results.
Tate Holcomb
Project Supervisor
Tate oversees field operations for construction and rebuild projects, managing crews and ensuring quality workmanship. His leadership and attention to detail help deliver exceptional results for every customer.
What our
customers are saying
I recently had a challenging experience when a pipe burst in my home, creating quite a mess. Thankfully, I called SERVPRO, and they truly came to the rescue! From the moment they arrived, I was impressed by their professionalism and expertise. Alfredo and his team were exceptional. They worked efficiently to clean up the water damage and dry everything out, taking the stress off my shoulders during a tough situation. Their communication was excellent throughout the entire process, keeping me informed about what they were doing and what to expect next. I can’t thank Alfredo and his team enough for their hard work and dedication. They turned a chaotic situation into a manageable one, and I am so grateful for their support. I highly recommend SERVPRO to anyone in need of restoration services – they are truly a lifesaver!
Great Communication and done on time thanks a lot…cleaned everything up and didn’t leave anything behind…took great care of the furniture and put everything back like it was never moved..such an easy company to work with ..thanks for everything
The professionalism and the attention to detail of Alfredo and his team was absolutely a 10!!!! There was much more water damage than initially determined and his team guided us with empathy, articulating the specifics and getting the job done.
Alfredo and his associate, Frank,did an absolutely amazing job of coming on through and being as attentive as possible in the process of making sure that we were well taken care of. I 100% recommend that if anyone is seeking services from SERVPRO, they should ask for Alfredo & Frank ! These guys are great and deserve the respect!
The team did an excellent job recovering my upstairs and garage from a leak. They were professional and respectful, efficient in their work and explained it to me every step of the way. Now I’m using them for the reconstruction part for sure!
SERVPRO is prompt in responding and commitment. Alfredo and jorge are very nice and taken care my water damage.
The entire team were professional, friendly and reassuring of all that they were doing. Would recommend them and use these guys again. Thank you Jay, Andre and Jorge!!
Wonderful service! We didn't have to do anything, and they took away all the old flooring. Alfredo was amazing. He took the time to explain everything to us. A delight to work with! They came in every day and checked the fans. They made such a bad experience better!
The Concord office is very professional and helpful. I appreciate everyone over there. Especially Jordyn, Savannah and Alfredo.
About Us
SERVPRO of North Rowan County/Salisbury is a trusted name in restoration and cleaning services, proudly serving the local community with professionalism and expertise. Locally owned and operated by Britt and Stacy Holcomb, we are committed to providing high-quality restoration services to help homes and businesses recover after disasters.
As part of SERVPRO Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. We understand that emergencies can happen anytime, which is why we offer 24/7 emergency response to mitigate damage and restore properties efficiently.
With state-of-the-art equipment, highly trained technicians, and a customer-first approach, SERVPRO of North Rowan County/Salisbury is ready to handle any size disaster. Whether responding to residential water damage or a large-scale commercial loss, we are dedicated to making damage "Like it never even happened."
