Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of North Orange County and SERVPRO of Chapel Hill

Our Google Reviews
(919) 245-0788
5.0
(44 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of North Orange County and SERVPRO of Chapel Hill we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

All members were very professional, helpful and friendly!

Lindsey M.
Raleigh

Wonderful crew you have, great teamwork, very professional. Can't say enough about them and their work!

Gloria B.
Chapel Hill

The people that came to my home were excellent, personable, and professional!

Dennis Z.
Raleigh

The team members were great and did wonderful work - THANKS!

Jody K
Chapel Hill

The initial response time of first arrival was impressive. We are very pleased with SERVPRO.

Elizabeth M
Durham

Jared and D along with Devon provided prompt, excellent service subsequent to a water pipe leak. Then, Jared and D worked with us over the course of 10 days and their consistent professionalism, expertise, and kindness helped make a stressful situation much more bearable. Awesome team!

JD
Mebane

We experienced flooding from our washing machine a few weeks ago and it was a very stressful experience.  Gratefully, we found SERVPRO and it was approved through our Insurance.  We used Warren for all the initial work to assess damage/dry everything out and he was fantastic.  Super responsive and talked us through all questions very politely.



For the renovations and remodeling, we had Pedro and his team and they were extremely professional.  They went above and beyond to get things accomplished when there was a lot going on.  Really appreciate this company and the work they do - if someone has water damage, please do yourself a favor and call them.

Kristen W.
Chapel Hill

“Brad and his team have always been extremely knowledgeable, proficient and ethical.” “The situations we deal with on a daily bases are events that disrupt the lives of individuals and we are dealing with people in very stressful situations. Brad and his team are able to establish great rapport, gain trust, and make a bad situation tolerable. His team offers personal attention on all jobs from the small residential water incursion to the large commercial job.”

Cathy Richmond, BS, LRC, Inc
CARY

All members of the team, Cortez especially, have represented SERVPRO in a professional, courteous, competent manner.

Michael S.
Mebane

All members were very professional, helpful and friendly!

Lindsey M.
Raleigh

Wonderful crew you have, great teamwork, very professional. Can't say enough about them and their work!

Gloria B.
Chapel Hill

The people that came to my home were excellent, personable, and professional!

Dennis Z.
Raleigh

The team members were great and did wonderful work - THANKS!

Jody K
Chapel Hill

The initial response time of first arrival was impressive. We are very pleased with SERVPRO.

Elizabeth M
Durham

Jared and D along with Devon provided prompt, excellent service subsequent to a water pipe leak. Then, Jared and D worked with us over the course of 10 days and their consistent professionalism, expertise, and kindness helped make a stressful situation much more bearable. Awesome team!

JD
Mebane

We experienced flooding from our washing machine a few weeks ago and it was a very stressful experience.  Gratefully, we found SERVPRO and it was approved through our Insurance.  We used Warren for all the initial work to assess damage/dry everything out and he was fantastic.  Super responsive and talked us through all questions very politely.



For the renovations and remodeling, we had Pedro and his team and they were extremely professional.  They went above and beyond to get things accomplished when there was a lot going on.  Really appreciate this company and the work they do - if someone has water damage, please do yourself a favor and call them.

Kristen W.
Chapel Hill

“Brad and his team have always been extremely knowledgeable, proficient and ethical.” “The situations we deal with on a daily bases are events that disrupt the lives of individuals and we are dealing with people in very stressful situations. Brad and his team are able to establish great rapport, gain trust, and make a bad situation tolerable. His team offers personal attention on all jobs from the small residential water incursion to the large commercial job.”

Cathy Richmond, BS, LRC, Inc
CARY

All members of the team, Cortez especially, have represented SERVPRO in a professional, courteous, competent manner.

Michael S.
Mebane

About Us

SERVPRO® of Orange County has been serving  Orange County, and the surrounding areas for over 21 years. SERVPRO is a national franchise and each franchise is independently owned and operated. Our team here at SERVPRO® of Orange County hold certifications in the following areas: IICRC Certified in Water Damage Restoration, Fire and Smoke Restoration, Carpet Cleaning, Applied Structural Drying, Certified Mold Remediation, Biohazard Clean-up and Restoration, Claims Training Subrogation Service, and Lead Certification. SERVPRO® of Orange County provides 24-hour emergency services for commercial and residential properties for water damage, fire damage, sewer damage and mold remediation. We are also a national leader in carpet, tile, and upholstery cleaning. We are preferred vendors with many national insurance companies, state and local government agencies, manufacturing companies, universities, and local businesses. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Orange County.



SERVPRO of Orange County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."



If you would like to schedule service for your home or business, please call today!



Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Marc M. McFaul, Christopher G. Reda, Joseph A. Parker II, Gary Morse
Marc M. McFaul, Christopher G. Reda, Joseph A. Parker II, Gary Morse
Owners of SERVPRO of North Orange County and SERVPRO of Chapel Hill

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.