A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Nantahala

Our Google Reviews
(828) 349-0707
4.7
(125 reviews)

Need Odor Removal?

Reliable Odor Removal Services for Homes and Businesses 

Odors can linger in a property long after the source is gone—and sometimes, no amount of cleaning or air freshener seems to help. That’s when it’s time to bring in the professionals. At SERVPRO of Nantahala, we offer targeted odor removal services that address odors at the source and restore a fresh, clean environment.

Whether you’re dealing with smoke from a past fire, a strong cooking smell, pet odors, or musty dampness from water damage, we begin with a detailed assessment to identify where the odor is coming from. From there, our trained team applies specialized deodorization techniques and equipment to eliminate it—not cover it up.

Our approach is customized to each situation.  Depending on the severity and source of the issue, we may use tools like hydroxyl generators, thermal fogging, or safe chemical treatments. No matter the challenge, we bring local insight and SERVPRO’s national standards to every job.

We serve homeowners and property managers across Western North Carolina—including Franklin, Andrews, Murphy, and beyond—with quick response times and proven results.

If persistent odors are impacting your home or business, don’t wait. Contact SERVPRO of Nantahala today for trusted, professional odor removal services that truly make a difference.

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

As a result of a "mixing valve" in our upstairs shower breaking, our Bryson City, NC home sustained three floors of damage to ceilings, floors (carpet and hard wood), walls, and furniture. Our home insurance company highly recommended SERVPRO of Nantahala for our restoration and said they had very good experience in working with them. SERVPRO was at our home within hours. Rex coordinated the endeavor and procured excellent people for each specialty needed: Removing damaged furniture, carpet, flooring and installing dryers, laying new carpeting, re-finishing hardwood floors, painting, dry wall, etc. Literally ALL people involved were courteous, timely, and excellent in their craft. Our completed floors done by Chet Williamson of Franklin looked better than when they were first installed! Additionally, Rex coordinated with our insurance company and went over all the paper work with us to check and double check everything. We wanted our lower floor carpeted stairs to match our new carpet so they provided that for us at an extra charge, which we appreciated very much. You can NOT go wrong with SERVPRO of Nantahala. Some of the best folks it has been our pleasure to work with.

SB H.
Franklin

Professional fast service! Thank you guys!

Marina V.
Franklin

Five stars!

Ann W.
Franklin

Water was leaking from upstairs to my downstairs ceiling through the air conditioning vent and on the floor flooding it. I called SERVPRO in a huge panic and they came out immediately, investigated the leak, took apart the ceiling and dried everything until it could be repaired. There was a smooth communication with the insurance company. Everything was clearly stated to me. All repair work was coordinated and supervised by an efficient project manager. So happy they were around when I needed them.

Cynthia C.
Franklin

The SERVPRO team responded quickly on a weekend to mitigate the water damage to our newly renovated living room. For that, my wife and I are grateful. They were also very professional and did an excellent job repairing the damage. Rex, Frank and the SERVPRO team went above and beyond to make it “Like it never even happened.”

Justin S.
Franklin

Cad is absolutely fantastic. Very knowledgeable about the business and very friendly to the customer and willing to go the extra mile to help the customer. We used SERVPRO because of the knowledge and professionalism from Cad. I would certainly recommend using this company for any of your needs if you want it head and old and a professional manner.

Chastity B.
Franklin

SERVPRO was wonderful to work with. From the beginning they were accommodating and helped to walk us step by step through the process. SERVPRO did great work. They were always available to answer any questions that we had. I highly recommend using them!!

Kristy G.
Franklin

SERVPRO kept in close contact with me the whole time!! They are professional and did a fabulous job! I can not even tell where the water damage was! I would highly recommend them! My flooring, painting and sheetrock are perfect!

Shawna L.
Franklin

Very professional and kind! Would recommend over and over again!

Amber T.
Franklin

About Us

Meet Our Team at SERVPRO of Nantahala

At SERVPRO of Nantahala, we understand the overwhelming stress and uncertainty that accompany unexpected disasters. Whether you're dealing with fire, water damage, or mold infestations, handling the cleanup on your own can feel like a daunting task. That's where we come in—our dedicated team is here to provide expert restoration services, helping you recover from water loss, fire damage, or mold issues with efficiency and care.

Since 1967, SERVPRO has been a trusted name in cleaning and restoration. Locally, SERVPRO of Nantahala proudly serves Andrews, NC, and the surrounding communities, offering comprehensive assistance after floods, storms, and other disasters. We bring extensive experience in both residential and commercial restoration, so no matter the size or type of your property, we're ready to help.

From our office in Franklin, NC, our fully equipped SERVPRO trucks are on standby, prepared to respond quickly to your home or business. We're proud to be part of the Nantahala community and are committed to helping you restore your property—and peace of mind.

John & Susan Bowles
John & Susan Bowles
Owners of SERVPRO of Nantahala

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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