Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Fire Damage Restoration
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of East Mecklenburg / Matthews
Our Google Reviews
4.8
(108 reviews)
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Services We Provide
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
I suffered a devastating fire at my home. It was considered a total loss but SERVPRO of East Mecklenburg/Matthews helped with getting a list and pictures of all contents. They were timely and courteous throughout the whole process. Thanks guys!
Marcus
Matthews
My experience with SERVPRO has been outstanding, especially my experience with Austin, who has served as my face to face contact since the night of the fire. Austin (and the collective SERVPRO team) has been responsive and professional from the start. He informs me with clarity, follows through without exception, and has se...
Lynn Neal
Charlotte
I returned from vacation to find water damage from a roof leak and am extremely grateful to Jonathan for not only his quick response, but how he helped me and my family during this crisis. Very impressed by the service I received.
Rob W.
Charlotte
The entire SERVPRO team went above and beyond to work with us on remediation of mold in our house. Chris met us at least 4 times to discuss the process and plan - which was extensive. He answered every question quickly and thoroughly and made us feel like we were in good hands. And we were! Austin, the project manager,...
Kristen Wester
Charlotte
Austin (PM) was great and very professional. He came out promptly and gave us an honest assessment of what was going on. He worked around our schedule and made sure we were comfortable and aware of the process. His crew was friendly and professional and made us feel like valued customers at all times, especially Tom who wen...
Bernardo Espanol
Charlotte
We had a small fire in our body shop. Austin Smith with SERVPRO came out to inspect the damages and explained what the process would be to get out shop back in working order as far as the cleaning. Austin was very professional in explaining the process and advised me he would need a week to the tear out and do the cleaning....
Charlie White
Matthews
Nobody can truly be prepared for a fire and the damage it creates. Finding a professional company that can simplify the process and look out for your best interest goes a long way to getting through it. I can't thank SERVPRO enough for all they've done for me since then. From packing out all of our stuff, to cleaning and re...
Jason G.
Matthews
The SERVPRO team was awesome! I am so impressed by the work performed as well as their exceptional professionalism. A sincere thank you to a special group.
Larry M.
Charlotte
We had the unfortunate incident of dealing with soot/smoke damage to our home. SERVPRO did an amazing job helping us get the damage cleaned up, including the cleaning of carpets and duct work. They went above and beyond working around our schedules to get our home back to the condition it was before the damage. We hig...
Tonia C.
INDIAN TRAIL
I suffered a devastating fire at my home. It was considered a total loss but SERVPRO of East Mecklenburg/Matthews helped with getting a list and pictures of all contents. They were timely and courteous throughout the whole process. Thanks guys!
Marcus
Matthews
My experience with SERVPRO has been outstanding, especially my experience with Austin, who has served as my face to face contact since the night of the fire. Austin (and the collective SERVPRO team) has been responsive and professional from the start. He informs me with clarity, follows through without exception, and has se...
Lynn Neal
Charlotte
I returned from vacation to find water damage from a roof leak and am extremely grateful to Jonathan for not only his quick response, but how he helped me and my family during this crisis. Very impressed by the service I received.
Rob W.
Charlotte
The entire SERVPRO team went above and beyond to work with us on remediation of mold in our house. Chris met us at least 4 times to discuss the process and plan - which was extensive. He answered every question quickly and thoroughly and made us feel like we were in good hands. And we were! Austin, the project manager,...
Kristen Wester
Charlotte
Austin (PM) was great and very professional. He came out promptly and gave us an honest assessment of what was going on. He worked around our schedule and made sure we were comfortable and aware of the process. His crew was friendly and professional and made us feel like valued customers at all times, especially Tom who wen...
Bernardo Espanol
Charlotte
We had a small fire in our body shop. Austin Smith with SERVPRO came out to inspect the damages and explained what the process would be to get out shop back in working order as far as the cleaning. Austin was very professional in explaining the process and advised me he would need a week to the tear out and do the cleaning....
Charlie White
Matthews
Nobody can truly be prepared for a fire and the damage it creates. Finding a professional company that can simplify the process and look out for your best interest goes a long way to getting through it. I can't thank SERVPRO enough for all they've done for me since then. From packing out all of our stuff, to cleaning and re...
Jason G.
Matthews
The SERVPRO team was awesome! I am so impressed by the work performed as well as their exceptional professionalism. A sincere thank you to a special group.
Larry M.
Charlotte
We had the unfortunate incident of dealing with soot/smoke damage to our home. SERVPRO did an amazing job helping us get the damage cleaned up, including the cleaning of carpets and duct work. They went above and beyond working around our schedules to get our home back to the condition it was before the damage. We hig...
Tonia C.
INDIAN TRAIL
About Us
SERVPRO of East Mecklenburg/Matthews understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and...
Brian H. & Bruce H. Bowen
Owners of SERVPRO of East Mecklenburg / Matthews
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