Packout & Contents Restoration Services

  • The #1 Choice in Cleanup and Restoration* 
  • Residential, Commercial, and Government Packout and Contents Restoration Services  
  • 24/7 Emergency Response 
  • Trained, Certified Specialists 
  • Advanced Digital Inventory Systems 
  • State of the Art Equipment 
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of East Mecklenburg / Matthews

Our Google Reviews
(704) 847-8001
4.9
(176 reviews)

Why Choose SERVPRO for Packout & Contents Restoration Services?

At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.  

SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.  

Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances. 

Packout and Storage

We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care. 

For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.   

Furniture Restoration

It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen. 

Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods. 

Textile Cleaning

Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.  

We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.

Document and Photo Recovery

Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.  

We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.

Electronics Restoration

SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.  

A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.

Pack Back Services

When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.    

SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!

Commercial water damage repair in Pennsylvania completed by SERVPRO
Commercial water damage repair in Pennsylvania completed by SERVPRO

Commercial Contents Restoration and Packout Services

Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.  

Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.  

While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

We Make the Insurance Claims Process Easier

SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.

Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.

What our
customers are saying

I cannot recommend SERVPRO of East Meck. /Matthews Charlotte highly enough. We returned from a vacation to a massive plumbing leak that devastated our master bathroom. SERVPRO was recommended by our insurers, and had done some work in our neighborhood so we immediately thought of them. The team immediately jumped on the project, using their resources to stop the damage, remove the damaged components (which was completely everything) and used very high tech drying equipment to remediate the damage. We think so much of their work that we are planning to use them for replacement and new construction to get the bathroom back to where it needs to be. A++ for SERVPRO.

Bill Diehl
Charlotte

You guys were knowledgeable and professional throughout the whole process. Thanks so much! 

Conner
Charlotte

SERVPRO of East Mecklenburg/Matthews staff was very courteous and helpful throughout the duration of the job 

Christopher
Charlotte

The crew was extremely prompt when I suffered water damage in my Charlotte home. They were very courteous and attentive to every detail. 

Paul
Charlotte

Water flooded my home in my Mint Hill residence and the SERVPRO of East Mecklenburg/Matthews crew responded very quickly and cleaned up everything and got my home back to normal. 

Nancy
Mint Hill

Chaz is an excellent person to work with.  Polite, prompt and professional!

Michael H.
Charlotte

I don't hand out 5 star reviews unless deserved and I'm rarely impressed, especially with construction.  The maintaining of appearance of professionalism and thoroughness to the end was top notch!  No group is perfect but I'd be proud of claiming these guys if they were my employees. 

Tony S.
Harrisburg

Amazing customer service.  Very appreciative!

Kristen B
Charlotte

Sean was very courteous.  He showed much concern from beginning to end.  He stepped in when another company failed me. 

Lachaun G
Charlotte

About Us

SERVPRO of East Mecklenburg/Matthews understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of East Mecklenburg/Matthews specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of East Mecklenburg/Matthews can also mitigate mold  from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of East Mecklenburg/Matthews.

Our owners, Brian and Bruce Bowen, have dedicated decades to building our locally based restoration team to be a reputable and respected service provider in the Charlotte area. We are a trusted name for restoration, remediation, reconstruction, mitigation, and premier cleaning throughout the communities that we serve. Our professionals have over a century of combined restoration experience, giving each member of our team a unique and professional approach to every project we undertake to exceed the expectations of the customers we serve.


If you would like to schedule service for your home or business, please call today!




Brian H. & Bruce H. Bowen
Brian H. & Bruce H. Bowen
Owners of SERVPRO of East Mecklenburg / Matthews

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.