Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Downtown Raleigh

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup and Backup Restoration in Raleigh

A sewage backup puts your property and your health at risk the moment it happens. Contaminated water carries bacteria, viruses, and other hazardous materials that can spread through your home or business fast. SERVPRO of Downtown Raleigh responds 24/7 to contain the damage, remove the threat, and restore your property safely.

What Our Sewage Cleanup Process Covers

Our IICRC-certified technicians follow S500 standards on every job. That means proper containment, extraction of contaminated water, antimicrobial treatment, structural drying, and complete odor removal. We handle sewer line backups, toilet overflows, septic system failures, and any other Category 3 water intrusion from start to finish.

Why Professional Sewage Cleanup Matters

Raw sewage isn't something you can handle with a mop and a fan. Without proper extraction, sanitization, and drying, contaminated materials can compromise your air quality, damage your structure, and create long-term mold problems. Our team uses commercial-grade equipment and proven protocols to make sure nothing gets missed.

Insurance Support for Sewage Damage in Raleigh

Dealing with a sewage emergency is stressful enough without fighting your insurance company. We work directly with your provider to document the damage, communicate what's needed, and keep the claims process moving so you can focus on getting back to normal.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

About Us

SERVPRO of Downtown Raleigh: Locally Owned Restoration Experts

When water, fire, mold, or storm damage hits your property, the speed and quality of the response determines how much you lose. SERVPRO of Downtown Raleigh is locally owned and operated, serving homeowners and business owners across Downtown Raleigh with 24/7 emergency restoration services backed by decades of hands-on experience.

Trained Professionals, Proven Process

Every technician on our team is trained through the IICRC and SERVPRO's national training programs. That training shows up in the details: thorough inspections, accurate damage assessments, and restoration plans built around your specific property. From burst pipes and smoke damage to hidden mold behind walls, our crew handles every phase of cleanup, remediation, and reconstruction under one roof.

Local Team, National Resources

As a locally owned franchise, we know Downtown Raleigh. As part of the SERVPRO network, we have access to specialized equipment, proprietary cleaning products, and large-loss support that most independent restoration companies simply cannot offer. That combination means faster response times, consistent quality, and the ability to scale up when a major event hits.

Ready When You Need Us

Property damage doesn't follow a schedule, and neither do we. SERVPRO of Downtown Raleigh is available around the clock for emergency water extraction, fire and smoke cleanup, mold remediation, and storm damage restoration. Call our team and let us get your property back to pre-damage condition. Like it never even happened.

Justin & Brandon Bisig
Justin & Brandon Bisig
Owners of SERVPRO of Downtown Raleigh

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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