I’m very satisfied with the whole Servpro team. After a fire at my neighbors townhouse, mine had major water damage. They were prompt, thorough and very knowledgeable plus trustworthy with my belongings. I highly recommend them!!

Thank you Andre for your great service! We had water damage cleaned and dried. You did a great taking care of our situation and you answered all our questions. Thank you for your kindness and professionalism. Thank you, again!

Grant and the SERVPRO of Concord team who worked on my home were amazing. From start to finish, everyone was respectful, professional, and made sure the job was done right. They consistently checked in, were patient with all of my questions, and made sure I understood what was happening throughout the process. During an already stressful situation, it made such a difference having a team that was dependable, communicative, and genuinely took care of things. I truly appreciate Grant and the entire crew and would absolutely recommend SERVPRO of Concord to anyone needing their services.

We contacted Servpro after our basement flooded and we had damage to about a yard or two of stuff. Grant who works for Servpro came and he walked us through the whole process. He was very professional and took care of our needs. He along the way answered all of our questions and was very diligent in texting and telling us the status and letting us know how it was going. It was really appreciated and I felt like we were cared for and that means a lot when you're going through a traumatic event. Hats off to Servpro and specifically Grant. Thank you!

Grant did an amazing job cleaning! Very professional and great attention to detail!

Servpro has been great ! Their technician grant has come to the concord carvana location multiple times and has done a fantastic job ! He communicates well and works quickly but efficiently! Id recommend grant each and every time for your services! Thank you so much .

From the moment Victor arrived, I felt immediately like I was in good hands, which was a relief. What should have been a stressful situation turned around quickly once he assessed the work needed. He showed real confidence and professionalism while remaining kind and patient throughout. He explained things carefully, paid close attention to detail, and made it clear he understood how stressful this was for me. He reassured me we were in good hands and communicated that he’d handle this the way he would for his own family. His demeanor and command over the situation put me at ease right away—everything felt under control. I’d highly recommend Victor and Servpro to anyone in this situation. If we ever need them again, they’re who we’re calling.

We had a tree suddenly fall onto our roof during a storm recently and it ended up causing damage to the inside of our guest room. Victor and his crew quickly showed up and immediately began to help mitigate the damage. They were incredibly professional, kind, and communicative throughout their entire process. I cannot thank Victor and his crew enough for everything they did for us. They were truly amazing and I would 100000% call them again in a time of need.