Meet Our Team
All it takes is one call to SERVPRO of Concord. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Britt Holcomb, team member at SERVPRO of Concord]()
Britt Holcomb
CEO/Owner
As the Owner and CEO of SERVPRO Team Holcomb, Britt provides the vision and leadership that drive the company forward. With a commitment to excellence and community, Britt ensures that every project reflects SERVPRO’s core values of integrity, quality, and customer care. His focus on growth and team development has helped make Team Holcomb a trusted name across the region.![Mike Gosnell, team member at SERVPRO of Concord]()
Mike Gosnell
Chief Operating Officer
Mike oversees daily operations and long-term strategy, ensuring that all departments work seamlessly together to deliver exceptional results. His leadership, industry knowledge, and focus on operational efficiency help keep SERVPRO Team Holcomb performing at the highest level.![Brian Carlson, team member at SERVPRO of Concord]()
Brian Carlson
Director of Training & Development
Brian leads SERVPRO Team Holcomb’s training and education initiatives, equipping employees with the knowledge and skills they need to excel. His focus on continuous improvement ensures that every team member is ready to provide the best possible service to our customers.![Aaron Cantrell, team member at SERVPRO of Concord]()
Aaron Cantrell
Operations Manager
Aaron manages field operations, coordinating crews, schedules, and logistics for restoration and mitigation projects. His leadership and experience ensure that every job runs smoothly, efficiently, and with the quality customers expect from SERVPRO.
![Andre Bryant, team member at SERVPRO of Concord]()
Andre Bryant
Technician
Andre assists with restoration and cleanup projects, bringing energy and precision to every task. His strong work ethic and focus on customer satisfaction make him a valued member of the SERVPRO team.![Grant Kauahi, team member at SERVPRO of Concord]()
Grant Kauahi
Technician
Grant supports a wide range of restoration services, from water extraction to fire cleanup. His attention to detail and reliability help ensure quality results and smooth project completion.![Jorge Moreira, team member at SERVPRO of Concord]()
Jorge Moreira
Technician
Jorge contributes to the restoration process with a steady hand and a commitment to excellence. His focus on efficiency and customer care helps ensure that every job meets SERVPRO’s professional standards.![Kayle Smith, team member at SERVPRO of Concord]()
Kayle Smith
Director of Administration
Kayle oversees administrative functions across the company, maintaining efficient systems and supporting smooth communication between departments. Her leadership ensures consistency and professionalism in every part of the business.![Ashly Crockett, team member at SERVPRO of Concord]()
Ashly Crockett
Director of Business Development
Ashly leads our business development and community outreach efforts, building strong relationships and partnerships throughout the region. Her focus on growth and customer experience helps SERVPRO Team Holcomb continue to expand its reach and impact.![Chris Lakey, team member at SERVPRO of Concord]()
Chris Lakey
Business Development Representative
Chris connects SERVPRO Team Holcomb with new clients and opportunities through relationship building and community engagement. His approachable demeanor and understanding of client needs make him a trusted partner for local businesses and organizations.![Mike Lilly, team member at SERVPRO of Concord]()
Mike Lilly
Restoration Consultant
Mike works directly with customers to assess property damage and create effective restoration plans. His experience and clear communication ensure that clients feel informed and supported throughout the recovery process.![Jordyn Holcomb, team member at SERVPRO of Concord]()
Jordyn Holcomb
Marketing Support Coordinator
Jordyn supports the company’s marketing initiatives, managing digital campaigns, social media, and community events. Her creativity and attention to detail help strengthen SERVPRO Team Holcomb’s presence and connection with local audiences.![Tim Coffey, team member at SERVPRO of Concord]()
Tim Coffey
Director of Construction
Tim leads the construction division, overseeing rebuilds and renovation projects from planning to completion. His expertise ensures that every project is completed on time, on budget, and to the highest quality standards.![Chase Menard, team member at SERVPRO of Concord]()
Chase Menard
Project Manager
Chase manages construction and restoration projects from start to finish, coordinating schedules, materials, and teams. His hands-on approach and problem-solving skills ensure a smooth process and top-tier results.![Tate Holcomb, team member at SERVPRO of Concord]()
Tate Holcomb
Project Supervisor
Tate oversees field operations for construction and rebuild projects, managing crews and ensuring quality workmanship. His leadership and attention to detail help deliver exceptional results for every customer.
What our
customers are saying
I experienced a flood in my home late one night and immediately contacted SERVPRO. They sent Randy and Mike out the very next day, and I cannot say enough wonderful things about these two gentlemen! As a homeowner experiencing a flood for the very first time, I was in complete panic mode. However, from the moment Randy arrived, he immediately put my mind at ease. He took the time to walk me through the entire process, explain what to expect, and reassure me that everything would be taken care of. Both Randy and Mike were professional, knowledgeable, compassionate, and incredibly thorough. What started as an overwhelming and stressful experience quickly became manageable because of the care and confidence they brought to the job. Once they took over, I no longer felt anxious about the situation. We are now preparing to enter Phase Two of the restoration process, and I can only hope that this next phase is just as exceptional as Phase One. Randy and Mike, thank you both for your outstanding service, professionalism, and, most importantly, the peace of mind you gave me during such a stressful time. You truly made a difference, and I am incredibly grateful! I highly recommend SERVPRO based on my experience with these two gentlemen!
The reps were very professional, personable and informative. Scheduled around our schedules and managed claims well. The workers did a great job all around, very efficient and proficient.
Randy and Mike did great. very professional and thorough.
Andre and Mike H. were great to work with!
Mike H and Mike S have been awesome!! Thank you both for coming and being so professional and helpful! We appreciate you both!!
Grant and Dennis did an amazing job at carvana. I would highly recommendđź’Ż
Grant and team were fantastic
We used serve pro following a flood starting in the laundry room and spreading throughout a large portion of the home. The team can in and removed flooring, drywall, ceiling - the works. While never fun, the team made a stressful situation as painless as possible on us. They were fast, efficient, highly communicative and kept our home cleaner than I would have ever expected through a large scale remediation like this. An enormous shout out/thanks to Jorge who was here on site everyday, making sure the team and project were executed to the highest level. Our project supervisor Grant was always available for questions and kept us super informed on timelines and plans. Randy was wonderful when it was time to take down the tarps and remove all the fans. Everyone we encountered was highly professional. We would hire them again in a heartbeat (though I hope we don’t need to!)
Very professional and courteous i enjoy there work ethics every thing went well
About Us
SERVPRO of Concord is a trusted provider of restoration and cleaning services, proudly serving homes and businesses in the community. Locally owned and operated by Britt and Stacy Holcomb, our team ensures expert care and reliable service for every job.
As part of SERVPRO Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. Emergencies can happen anytime, so we offer 24/7 emergency response to help minimize damage and restore properties quickly.
With highly trained professionals, advanced restoration technology, and a commitment to customer satisfaction, SERVPRO of Concord is ready to handle any size disaster. Whether it's a small residential cleanup or a large commercial restoration project, we are dedicated to making damage "Like it never even happened."