Britt & Stacy Holcomb
Britt & Stacy Holcomb
Owners of SERVPRO of Concord

Meet Our Team

All it takes is one call to SERVPRO of Concord. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Concord
Our Google Reviews
(704) 793-1488
4.8
(179 reviews)
Meet our Team. Here to Help 24/7
  • Britt Holcomb, team member at SERVPRO of Concord

    Britt Holcomb

    CEO/Owner
    As the Owner and CEO of SERVPRO Team Holcomb, Britt provides the vision and leadership that drive the company forward. With a commitment to excellence and community, Britt ensures that every project reflects SERVPRO’s core values of integrity, quality, and customer care. His focus on growth and team development has helped make Team Holcomb a trusted name across the region.

  • Mike Gosnell, team member at SERVPRO of Concord

    Mike Gosnell

    Chief Operating Officer
    Mike oversees daily operations and long-term strategy, ensuring that all departments work seamlessly together to deliver exceptional results. His leadership, industry knowledge, and focus on operational efficiency help keep SERVPRO Team Holcomb performing at the highest level.

  • Brian Carlson, team member at SERVPRO of Concord

    Brian Carlson

    Director of Training & Development
    Brian leads SERVPRO Team Holcomb’s training and education initiatives, equipping employees with the knowledge and skills they need to excel. His focus on continuous improvement ensures that every team member is ready to provide the best possible service to our customers.

  • Aaron Cantrell, team member at SERVPRO of Concord

    Aaron Cantrell

    Operations Manager

    Aaron manages field operations, coordinating crews, schedules, and logistics for restoration and mitigation projects. His leadership and experience ensure that every job runs smoothly, efficiently, and with the quality customers expect from SERVPRO.

  • Andre Bryant, team member at SERVPRO of Concord

    Andre Bryant

    Technician
    Andre assists with restoration and cleanup projects, bringing energy and precision to every task. His strong work ethic and focus on customer satisfaction make him a valued member of the SERVPRO team.

  • Grant Kauahi, team member at SERVPRO of Concord

    Grant Kauahi

    Technician
    Grant supports a wide range of restoration services, from water extraction to fire cleanup. His attention to detail and reliability help ensure quality results and smooth project completion.

  • Jorge Moreira, team member at SERVPRO of Concord

    Jorge Moreira

    Technician
    Jorge contributes to the restoration process with a steady hand and a commitment to excellence. His focus on efficiency and customer care helps ensure that every job meets SERVPRO’s professional standards.

  • Kayle Smith, team member at SERVPRO of Concord

    Kayle Smith

    Director of Administration
    Kayle oversees administrative functions across the company, maintaining efficient systems and supporting smooth communication between departments. Her leadership ensures consistency and professionalism in every part of the business.

  • Ashly Crockett, team member at SERVPRO of Concord

    Ashly Crockett

    Director of Business Development
    Ashly leads our business development and community outreach efforts, building strong relationships and partnerships throughout the region. Her focus on growth and customer experience helps SERVPRO Team Holcomb continue to expand its reach and impact.

  • Chris Lakey, team member at SERVPRO of Concord

    Chris Lakey

    Business Development Representative
    Chris connects SERVPRO Team Holcomb with new clients and opportunities through relationship building and community engagement. His approachable demeanor and understanding of client needs make him a trusted partner for local businesses and organizations.

  • Mike Lilly, team member at SERVPRO of Concord

    Mike Lilly

    Restoration Consultant
    Mike works directly with customers to assess property damage and create effective restoration plans. His experience and clear communication ensure that clients feel informed and supported throughout the recovery process.

  • Jordyn Holcomb, team member at SERVPRO of Concord

    Jordyn Holcomb

    Marketing Support Coordinator
    Jordyn supports the company’s marketing initiatives, managing digital campaigns, social media, and community events. Her creativity and attention to detail help strengthen SERVPRO Team Holcomb’s presence and connection with local audiences.

  • Tim Coffey, team member at SERVPRO of Concord

    Tim Coffey

    Director of Construction
    Tim leads the construction division, overseeing rebuilds and renovation projects from planning to completion. His expertise ensures that every project is completed on time, on budget, and to the highest quality standards.

  • Chase Menard, team member at SERVPRO of Concord

    Chase Menard

    Project Manager
    Chase manages construction and restoration projects from start to finish, coordinating schedules, materials, and teams. His hands-on approach and problem-solving skills ensure a smooth process and top-tier results.

  • Tate Holcomb, team member at SERVPRO of Concord

    Tate Holcomb

    Project Supervisor
    Tate oversees field operations for construction and rebuild projects, managing crews and ensuring quality workmanship. His leadership and attention to detail help deliver exceptional results for every customer.

What our
customers are saying

Grant and Jorge provided phenomenal, truly white-glove service throughout the entire water mitigation process after my ceiling started leaking. From the very beginning, their response time was incredibly fast, and they made what could have been a very stressful situation feel easy and manageable. They were professional, friendly, and extremely easy to work with, while keeping me informed and communicating every step of the process clearly.

Carrie Mao

I’m very satisfied with the whole Servpro team. After a fire at my neighbors townhouse, mine had major water damage. They were prompt, thorough and very knowledgeable plus trustworthy with my belongings. I highly recommend them!!

Denise LaCombe

Thank you Andre for your great service! We had water damage cleaned and dried. You did a great taking care of our situation and you answered all our questions. Thank you for your kindness and professionalism. Thank you, again!

Barbara Lindskog

Grant and the SERVPRO of Concord team who worked on my home were amazing. From start to finish, everyone was respectful, professional, and made sure the job was done right. They consistently checked in, were patient with all of my questions, and made sure I understood what was happening throughout the process. During an already stressful situation, it made such a difference having a team that was dependable, communicative, and genuinely took care of things. I truly appreciate Grant and the entire crew and would absolutely recommend SERVPRO of Concord to anyone needing their services.

Lee Valle

We contacted Servpro after our basement flooded and we had damage to about a yard or two of stuff. Grant who works for Servpro came and he walked us through the whole process. He was very professional and took care of our needs. He along the way answered all of our questions and was very diligent in texting and telling us the status and letting us know how it was going. It was really appreciated and I felt like we were cared for and that means a lot when you're going through a traumatic event. Hats off to Servpro and specifically Grant. Thank you!

magicmcguire

Grant did an amazing job cleaning! Very professional and great attention to detail!

Uriah Carter

Servpro has been great ! Their technician grant has come to the concord carvana location multiple times and has done a fantastic job ! He communicates well and works quickly but efficiently! Id recommend grant each and every time for your services! Thank you so much .

Aariel Allen

From the moment Victor arrived, I felt immediately like I was in good hands, which was a relief. What should have been a stressful situation turned around quickly once he assessed the work needed. He showed real confidence and professionalism while remaining kind and patient throughout. He explained things carefully, paid close attention to detail, and made it clear he understood how stressful this was for me. He reassured me we were in good hands and communicated that he’d handle this the way he would for his own family. His demeanor and command over the situation put me at ease right away—everything felt under control. I’d highly recommend Victor and Servpro to anyone in this situation. If we ever need them again, they’re who we’re calling.

Saif Eddine

We had a tree suddenly fall onto our roof during a storm recently and it ended up causing damage to the inside of our guest room. Victor and his crew quickly showed up and immediately began to help mitigate the damage. They were incredibly professional, kind, and communicative throughout their entire process. I cannot thank Victor and his crew enough for everything they did for us. They were truly amazing and I would 100000% call them again in a time of need.

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About Us

SERVPRO of Concord is a trusted provider of restoration and cleaning services, proudly serving homes and businesses in the community. Locally owned and operated by Britt and Stacy Holcomb, our team ensures expert care and reliable service for every job.

As part of SERVPRO Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. Emergencies can happen anytime, so we offer 24/7 emergency response to help minimize damage and restore properties quickly.

With highly trained professionals, advanced restoration technology, and a commitment to customer satisfaction, SERVPRO of Concord is ready to handle any size disaster. Whether it's a small residential cleanup or a large commercial restoration project, we are dedicated to making damage "Like it never even happened."

Britt & Stacy Holcomb
Britt & Stacy Holcomb
Owners of SERVPRO of Concord

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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