Meet Our Team
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SERVPRO of Concord
Britt Holcomb
CEO/Owner
As the Owner and CEO of SERVPRO Team Holcomb, Britt provides the vision and leadership that drive the company forward. With a commitment to excellence and community, Britt ensures that every project reflects SERVPRO’s core values of integrity, quality, and customer care. His focus on growth and team development has helped make Team Holcomb a trusted name across the region.
Mike Gosnell
Chief Operating Officer
Mike oversees daily operations and long-term strategy, ensuring that all departments work seamlessly together to deliver exceptional results. His leadership, industry knowledge, and focus on operational efficiency help keep SERVPRO Team Holcomb performing at the highest level.
Brian Carlson
Director of Training & Development
Brian leads SERVPRO Team Holcomb’s training and education initiatives, equipping employees with the knowledge and skills they need to excel. His focus on continuous improvement ensures that every team member is ready to provide the best possible service to our customers.
Aaron Cantrell
Operations Manager
Aaron manages field operations, coordinating crews, schedules, and logistics for restoration and mitigation projects. His leadership and experience ensure that every job runs smoothly, efficiently, and with the quality customers expect from SERVPRO.
Alfredo Montero
Lead Technician
As a Lead Technician, Alfredo oversees restoration work on-site, ensuring projects are completed safely, efficiently, and to SERVPRO’s high standards. His technical skill and leadership make him a key part of the field team.
Andre Bryant
Technician
Andre assists with restoration and cleanup projects, bringing energy and precision to every task. His strong work ethic and focus on customer satisfaction make him a valued member of the SERVPRO team.
Grant Kauahi
Technician
Grant supports a wide range of restoration services, from water extraction to fire cleanup. His attention to detail and reliability help ensure quality results and smooth project completion.
Jorge Moreira
Technician
Jorge contributes to the restoration process with a steady hand and a commitment to excellence. His focus on efficiency and customer care helps ensure that every job meets SERVPRO’s professional standards.
Kayle Smith
Director of Administration
Kayle oversees administrative functions across the company, maintaining efficient systems and supporting smooth communication between departments. Her leadership ensures consistency and professionalism in every part of the business.
Savanna DeBusk
Operations Support Coordinator
Savanna supports daily operations across the company, ensuring teams have the information, resources, and coordination needed to keep projects running smoothly. She manages documentation, communicates between departments, and helps maintain the organized workflow that keeps SERVPRO Team Holcomb operating at its best.
Ashly Crockett
Director of Business Development
Ashly leads our business development and community outreach efforts, building strong relationships and partnerships throughout the region. Her focus on growth and customer experience helps SERVPRO Team Holcomb continue to expand its reach and impact.
Chris Lakey
Business Development Representative
Chris connects SERVPRO Team Holcomb with new clients and opportunities through relationship building and community engagement. His approachable demeanor and understanding of client needs make him a trusted partner for local businesses and organizations.
Mike Lilly
Restoration Consultant
Mike works directly with customers to assess property damage and create effective restoration plans. His experience and clear communication ensure that clients feel informed and supported throughout the recovery process.
Jordyn Holcomb
Marketing Support Coordinator
Jordyn supports the company’s marketing initiatives, managing digital campaigns, social media, and community events. Her creativity and attention to detail help strengthen SERVPRO Team Holcomb’s presence and connection with local audiences.
Tim Coffey
Director of Construction
Tim leads the construction division, overseeing rebuilds and renovation projects from planning to completion. His expertise ensures that every project is completed on time, on budget, and to the highest quality standards.
Chase Menard
Project Manager
Chase manages construction and restoration projects from start to finish, coordinating schedules, materials, and teams. His hands-on approach and problem-solving skills ensure a smooth process and top-tier results.
Tate Holcomb
Project Supervisor
Tate oversees field operations for construction and rebuild projects, managing crews and ensuring quality workmanship. His leadership and attention to detail help deliver exceptional results for every customer.
What our
customers are saying
I recently had a challenging experience when a pipe burst in my home, creating quite a mess. Thankfully, I called SERVPRO, and they truly came to the rescue! From the moment they arrived, I was impressed by their professionalism and expertise. Alfredo and his team were exceptional. They worked efficiently to clean up the water damage and dry everything out, taking the stress off my shoulders during a tough situation. Their communication was excellent throughout the entire process, keeping me informed about what they were doing and what to expect next. I can’t thank Alfredo and his team enough for their hard work and dedication. They turned a chaotic situation into a manageable one, and I am so grateful for their support. I highly recommend SERVPRO to anyone in need of restoration services – they are truly a lifesaver!
Great service. Jay did a great on clearing up the damage!
Alfredo and the other employee was great coming to my home when the basement flooded. Thank you so much
Excellent friendly and professional service. I would highly recommend this company.
We recently had a flood in our home during the night waking up to a disaster. From the moment we called SERVPRO, everything has gone seamless! Alfredo and crew came in and immediately went to town! We were amazed as to how efficient the Team were! Alfredo is a true gentleman who took the time to explain everything and has consistently communicated and worked extremely hard to ensure we were taken care of! If I could give 10 stars, we would! We can’t express enough how much we appreciate Alfredo and the SERVPRO Team! Truly unbelievable!!!
We had a water pipe burst in the bathroom while we were out of town. Came back on Christmas Eve morning to find the damage. Called SERVPRO in the afternoon and they were out that evening, Christmas Eve to start the cleanup. Never expected that quick of a response but glad they did
About Us
SERVPRO of Concord is a trusted provider of restoration and cleaning services, proudly serving homes and businesses in the community. Locally owned and operated by Britt and Stacy Holcomb, our team ensures expert care and reliable service for every job.
As part of SERVPRO Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. Emergencies can happen anytime, so we offer 24/7 emergency response to help minimize damage and restore properties quickly.
With highly trained professionals, advanced restoration technology, and a commitment to customer satisfaction, SERVPRO of Concord is ready to handle any size disaster. Whether it's a small residential cleanup or a large commercial restoration project, we are dedicated to making damage "Like it never even happened."
