SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Helena & Great Falls

Our Google Reviews
(406) 458-6008
4.8
(226 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

I want to let you know how pleased we are with how everything turned out, and in particular your efforts at getting the various people to do the work which needed to be done. This was not a pleasant job, given the size of the crawl space and how big the size of the mouse and rat infestation was. However, you were able to find people who got the work done for a reasonable amount of money. Your crew did an Awesome job with the clean up. Thanks very much and I will be sure to recommend SERVPRO and let you know whenever I need your services again.

Andrew Pida
Helena

My experience with these guys was nothing short of awesome customer experience and incredible competency. They really get the job done professionally.

Jane Minus
Great Falls

As a realtor, I seek service providers that are willing to go above and beyond for my clients. The team at SERVPRO did just that. When mold was detected in the basement of my seller's home, SERVPRO swooped in on a moment's notice, assessed the situation, coordinated the testing and mitigation needed, and did it all so expeditiously, and affordably that not only did we keep the deal together, we closed ahead of schedule. Thank you SERVPRO.

Cassie Parr
Helena

I just wanted to express my thanks for the prompt, courteous service of your Great Falls crew. This is the second time we have utilized SERVPRO. We were very happy with the quality and promptness of the service. When we recently purchased a new washer and dryer a sensor on the dryer kept indicating the vent was clogged. I tried to clean it out myself, but was unable to properly do so. SERVPRO solved the problem.

Recalling our HVAC vent cleaning a few months earlier, I called your office and someone arrived to our home within an hour. We scheduled the service for the next day. The crew showed up on time and were extremely thorough. The amount of clogged junk that came out of the system was amazing. The crew did a great job cleaning everything and reattaching the two deck boards they had to remove to access the vent outlet.

I will not hesitate to recommend SERVPRO in the future. All in all-a great experience from a very professional crew.

Jeff Oestreicher
Great Falls

Huge thank you to SERVPRO of Helena & Great Falls. We had an urgent need to have our carpets cleaned today. They were out to our house quickly and did an amazing job getting our carpets cleaned. If you ever have a need to have your carpets cleaned, I highly recommend them!!

Jessica Freeman Frazier
Helena

I tried to get some bad stuff out with my home cleaner and nothing worked. They came in and made short work of the problem! I can't even tell!

Brad Frazier
Helena

Shout out to SERVPRO! They just finished cleaning our carpets and they look AMAZING! They were very professional and did an incredible job!! I highly recommend them to everyone!!!

Alishia Hoppe-Tipton
Helena

Prompt, courteous and very reliable. Justin did a great job!

Pixie Roeber
Boulder

Thanks so much for arriving so quickly to my home when it was flooded. The knowledge and professionalism of your team was great.

Rob Dryer
Great Falls

About Us

Your Local Restoration Experts in Big Sky Country

Here in Helena, MT, life moves at the pace of Big Sky skies—calm, beautiful, and sometimes unexpectedly messy. When water, fire, or storm damage interrupts your day, SERVPRO is your local restoration partner, showing up fast with real solutions and genuine care.

Rooted in the Community

We don’t just work here—we live here. We hike the same trails, cheer for local teams, and support causes that make our community stronger. SERVPRO proudly backs organizations like Toys for Tots, DAV, Big Brothers Big Sisters, and youth sports in the Helena and Great Falls area. We’re part of the fabric of this region, not a distant service dropping in.

What Makes Us Different

  • Certified, experienced technicians trained in water, fire, storm, and mold restoration

  • Advanced restoration tools like soda blasters, ultrasonic cleaners, and top-tier drying gear

  • Local insight into Montana weather, historic homes, and commercial needs

  • Hometown service with big-time results that help you move forward

Restoration isn’t just technical—it’s personal. Whether it’s drying out a flooded basement after snowmelt, scrubbing smoke residue from a beloved living room, or rebuilding after wind damage, we treat your space like our own.

We combine proven restoration practices with neighborly respect. That means clear communication, solid workmanship, and peace of mind when you need it most.

SERVPRO helps Helena and Great Falls bounce back from life’s unexpected messes—restoring spaces, routines, and confidence one job at a time.

Ryan M. & Sarah M. Steen
Ryan M. & Sarah M. Steen
Owners of SERVPRO of Helena & Great Falls

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.