SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Helena & Great Falls

Our Google Reviews
(406) 458-6008
4.9
(224 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Quickly Managing Hazardous Conditions in Your Home

Regardless if it is a toilet backing up or cleaning up after a trauma or crime, there are specific restoration and recovery needs that Helena homeowners should not face on their own. Because there are so many potential bio-threats and hazardous conditions that require a higher degree of cleanliness and recovery for a property, our SERVPRO biohazard cleaning division is among the most versatile and heavily trained on our roster. We have accreditations and endorsements from several reputable organizations, including: 

  • ABRA - American Bio-Recovery Association 
  • OSHA - Occupational Safety & Health Administration
  • IICRC - Institute of Inspection, Cleaning and Restoration Certification 

Cleaning Contents After a Bio-Threat

Depending on the situation and its severity, some options can allow our experienced technicians to recover valuable belongings for the customer on-site without storing them in our warehouses. Our Esporta Wash System is a gentle cleaning tool that can thoroughly clean and sanitize soft contents impacted by the presence of bio-contaminants and hazardous substances. Because this machine is mobile, we can offer a faster turnaround on content recovery. 

Making Biohazards "Like it never even happened."

When you combine our advanced tools and training of the biohazard cleaning division with our experienced general contractors, we can offer a comprehensive approach that provides efficient solutions. After Class 3 contamination events, exposed materials must often get removed and replaced. Having a roster of building trade professionals can help the controlled demolition and build-back efforts to be efficient. 

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

I tried to get some bad stuff out with my home cleaner and nothing worked. They came in and made short work of the problem! I can't even tell!

Brad Frazier
Helena

Shout out to SERVPRO! They just finished cleaning our carpets and they look AMAZING! They were very professional and did an incredible job!! I highly recommend them to everyone!!!

Alishia Hoppe-Tipton
Helena

Prompt, courteous and very reliable. Justin did a great job!

Pixie Roeber
Boulder

Thanks so much for arriving so quickly to my home when it was flooded. The knowledge and professionalism of your team was great.

Rob Dryer
Great Falls

Courteous, responsive, professional workers!

Judy Byrne
Great Falls

My experience with these guys was nothing short of awesome customer experience and incredible competency. They really get the job done professionally.

Jane Minus
Great Falls

As a realtor, I seek service providers that are willing to go above and beyond for my clients. The team at SERVPRO did just that. When mold was detected in the basement of my seller's home, SERVPRO swooped in on a moment's notice, assessed the situation, coordinated the testing and mitigation needed, and did it all so expeditiously, and affordably that not only did we keep the deal together, we closed ahead of schedule. Thank you SERVPRO.

Cassie Parr
Helena

I just wanted to express my thanks for the prompt, courteous service of your Great Falls crew. This is the second time we have utilized SERVPRO. We were very happy with the quality and promptness of the service. When we recently purchased a new washer and dryer a sensor on the dryer kept indicating the vent was clogged. I tried to clean it out myself, but was unable to properly do so. SERVPRO solved the problem.

Recalling our HVAC vent cleaning a few months earlier, I called your office and someone arrived to our home within an hour. We scheduled the service for the next day. The crew showed up on time and were extremely thorough. The amount of clogged junk that came out of the system was amazing. The crew did a great job cleaning everything and reattaching the two deck boards they had to remove to access the vent outlet.

I will not hesitate to recommend SERVPRO in the future. All in all-a great experience from a very professional crew.

Jeff Oestreicher
Great Falls

Huge thank you to SERVPRO of Helena & Great Falls. We had an urgent need to have our carpets cleaned today. They were out to our house quickly and did an amazing job getting our carpets cleaned. If you ever have a need to have your carpets cleaned, I highly recommend them!!

Jessica Freeman Frazier
Helena

I tried to get some bad stuff out with my home cleaner and nothing worked. They came in and made short work of the problem! I can't even tell!

Brad Frazier
Helena

Shout out to SERVPRO! They just finished cleaning our carpets and they look AMAZING! They were very professional and did an incredible job!! I highly recommend them to everyone!!!

Alishia Hoppe-Tipton
Helena

Prompt, courteous and very reliable. Justin did a great job!

Pixie Roeber
Boulder

Thanks so much for arriving so quickly to my home when it was flooded. The knowledge and professionalism of your team was great.

Rob Dryer
Great Falls

Courteous, responsive, professional workers!

Judy Byrne
Great Falls

My experience with these guys was nothing short of awesome customer experience and incredible competency. They really get the job done professionally.

Jane Minus
Great Falls

As a realtor, I seek service providers that are willing to go above and beyond for my clients. The team at SERVPRO did just that. When mold was detected in the basement of my seller's home, SERVPRO swooped in on a moment's notice, assessed the situation, coordinated the testing and mitigation needed, and did it all so expeditiously, and affordably that not only did we keep the deal together, we closed ahead of schedule. Thank you SERVPRO.

Cassie Parr
Helena

I just wanted to express my thanks for the prompt, courteous service of your Great Falls crew. This is the second time we have utilized SERVPRO. We were very happy with the quality and promptness of the service. When we recently purchased a new washer and dryer a sensor on the dryer kept indicating the vent was clogged. I tried to clean it out myself, but was unable to properly do so. SERVPRO solved the problem.

Recalling our HVAC vent cleaning a few months earlier, I called your office and someone arrived to our home within an hour. We scheduled the service for the next day. The crew showed up on time and were extremely thorough. The amount of clogged junk that came out of the system was amazing. The crew did a great job cleaning everything and reattaching the two deck boards they had to remove to access the vent outlet.

I will not hesitate to recommend SERVPRO in the future. All in all-a great experience from a very professional crew.

Jeff Oestreicher
Great Falls

Huge thank you to SERVPRO of Helena & Great Falls. We had an urgent need to have our carpets cleaned today. They were out to our house quickly and did an amazing job getting our carpets cleaned. If you ever have a need to have your carpets cleaned, I highly recommend them!!

Jessica Freeman Frazier
Helena

About Us

Your Local Restoration Experts in Big Sky Country

At SERVPRO, we don’t just work in Helena—we live here. We fish the same rivers, hike the same trails, and cheer on the same youth basketball teams. So when disaster strikes, it’s not just a job—it’s our neighbors we’re helping.

Covering over 34,000 square miles across North Central Montana, from Anaconda to Lewistown, our team is used to going the distance—literally. Whether you're in the shadow of the State Capitol or closer to the wild beauty of Glacier National Park, we’re equipped and ready to bring restoration expertise to your doorstep.

Why Locals Trust SERVPRO in Helena

  • Certified, Experienced Technicians: Our crews are IICRC-certified in water, fire, and mold restoration, bringing decades of hands-on experience.
  • Advanced Cleaning Equipment: From soda blasting to ultrasonic cleaning and our game-changing Esporta system (great for saving everything from leather boots to Little League gear), we don’t just clean—we restore.
  • Community Commitment: We’re proud supporters of the DAV, Toys for Tots, Big Brothers Big Sisters, and local youth sports organizations.
  • Commercial & Residential Know-How: From downtown storefronts to mountain cabins, we’ve seen it all—and cleaned it all.

Local Roots, National Backing
We’re independently owned and operated, but backed by a nationwide network of restoration professionals. That means when disaster rolls in—whether it’s a spring flood or an unexpected fire—we’re equipped like a big-city crew, but operate with small-town heart.

Helena's Weather Can Be Wild—We're Wilder
From sub-zero winter storms to high summer wildfire risk, Montana’s climate throws curveballs. Our Storm Team doesn’t just respond locally—we’ve deployed across the country, hauling a 52-foot cargo trailer packed with emergency gear. When the weather misbehaves, we help you bounce back.

Ready to see how SERVPRO can help restore your peace of mind? Whether you're drying out a flooded basement or recovering from fire damage, we’re here to make it “Like it never even happened.” Let’s get your life back on track—Montana strong, Helena proud.

Ryan M. & Sarah M. Steen
Ryan M. & Sarah M. Steen
Owners of SERVPRO of Helena & Great Falls

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.