Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Helena & Great Falls

Our Google Reviews
(406) 458-6008
4.9
(222 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Helena & Great Falls we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

SERVPRO of Helena & Great Falls was very professional, prompt and polite. I am very impressed with the level of service and could not have asked for better service.

Kelly Peirce
Great Falls

My Husband and I spend winters in Arizona. Upon checking our home on the evening of February 7, 2014, our son discovered that our pipes had froze during the -40 deep freeze the night before and in the thaw had flooded our entire basement, garage and a bedroom/bath upstairs. Our insurance provider Safeco called SERVPRO in Helena. SERVPRO arrived onsite the same night and started work. They not only had water to deal with but a couple inches of ice in the attached garage. When we arrived home they already had restoration progressing with carpets torn out, drywall cut out and drying equipment going. The crew were very responsive to our needs, supportive and professional. They were in and out checking the progress of the drying for 7 days. We have had no problem with mold because of their quick response and up-to date equipment. I would have no compunction in calling on SERVPRO again and would urge you to call them if ever in need of a restoration specialist.

Bill and Linda Case
Anaconda

Prompt, courteous and very reliable. Justin did a great job!

Pixie Roeber
Boulder

Thanks so much for arriving so quickly to my home when it was flooded. The knowledge and professionalism of your team was great.

Rob Dryer
Great Falls

Courteous, responsive, professional workers!

Judy Byrne
Great Falls

I wanted to say thank you to SERVPRO for coming out to my house after hours to help me with a water damage. I came home from a trip to my basement completely flooded. My hot water heater failed which caused about 3 inches of water in the basement. I was pleased how fast SERVPRO was able to get out to my house, and how quickly they were able to get things dried out. Peyton with SERVPRO was also a great help with communication between me and my adjuster. All I can say is that I highly recommend SERVPRO.

Brett Eby
Helena

Dear SERVPRO,

I greatly appreciate your exceptional customer service and careful water extraction after our washer leak. Not only did you dry everything, but you showed great empathy and offered many trouble-shooting solutions.

I highly recommend SERVPRO!

Christi Buffington
Helena

Great job!!!! The team was very professional and finished the job quickly!! Will refer to everyone I know!!! So glad SERVPRO is in Helena, MT!!!!

Becky Roberts
Helena

SERVPRO is awesome! My house flooded a little over a year ago. SERVPRO came to the rescue in a very prompt manor, late into the evening on a weekend. The staff was very friendly, caring, sympathetic, and got right to work.

Tanessa Deshner
Helena

SERVPRO of Helena & Great Falls was very professional, prompt and polite. I am very impressed with the level of service and could not have asked for better service.

Kelly Peirce
Great Falls

My Husband and I spend winters in Arizona. Upon checking our home on the evening of February 7, 2014, our son discovered that our pipes had froze during the -40 deep freeze the night before and in the thaw had flooded our entire basement, garage and a bedroom/bath upstairs. Our insurance provider Safeco called SERVPRO in Helena. SERVPRO arrived onsite the same night and started work. They not only had water to deal with but a couple inches of ice in the attached garage. When we arrived home they already had restoration progressing with carpets torn out, drywall cut out and drying equipment going. The crew were very responsive to our needs, supportive and professional. They were in and out checking the progress of the drying for 7 days. We have had no problem with mold because of their quick response and up-to date equipment. I would have no compunction in calling on SERVPRO again and would urge you to call them if ever in need of a restoration specialist.

Bill and Linda Case
Anaconda

Prompt, courteous and very reliable. Justin did a great job!

Pixie Roeber
Boulder

Thanks so much for arriving so quickly to my home when it was flooded. The knowledge and professionalism of your team was great.

Rob Dryer
Great Falls

Courteous, responsive, professional workers!

Judy Byrne
Great Falls

I wanted to say thank you to SERVPRO for coming out to my house after hours to help me with a water damage. I came home from a trip to my basement completely flooded. My hot water heater failed which caused about 3 inches of water in the basement. I was pleased how fast SERVPRO was able to get out to my house, and how quickly they were able to get things dried out. Peyton with SERVPRO was also a great help with communication between me and my adjuster. All I can say is that I highly recommend SERVPRO.

Brett Eby
Helena

Dear SERVPRO,

I greatly appreciate your exceptional customer service and careful water extraction after our washer leak. Not only did you dry everything, but you showed great empathy and offered many trouble-shooting solutions.

I highly recommend SERVPRO!

Christi Buffington
Helena

Great job!!!! The team was very professional and finished the job quickly!! Will refer to everyone I know!!! So glad SERVPRO is in Helena, MT!!!!

Becky Roberts
Helena

SERVPRO is awesome! My house flooded a little over a year ago. SERVPRO came to the rescue in a very prompt manor, late into the evening on a weekend. The staff was very friendly, caring, sympathetic, and got right to work.

Tanessa Deshner
Helena

About Us

Your Local Restoration Experts in Big Sky Country

At SERVPRO, we don’t just work in Helena—we live here. We fish the same rivers, hike the same trails, and cheer on the same youth basketball teams. So when disaster strikes, it’s not just a job—it’s our neighbors we’re helping.

Covering over 34,000 square miles across North Central Montana, from Anaconda to Lewistown, our team is used to going the distance—literally. Whether you're in the shadow of the State Capitol or closer to the wild beauty of Glacier National Park, we’re equipped and ready to bring restoration expertise to your doorstep.

Why Locals Trust SERVPRO in Helena

  • Certified, Experienced Technicians: Our crews are IICRC-certified in water, fire, and mold restoration, bringing decades of hands-on experience.
  • Advanced Cleaning Equipment: From soda blasting to ultrasonic cleaning and our game-changing Esporta system (great for saving everything from leather boots to Little League gear), we don’t just clean—we restore.
  • Community Commitment: We’re proud supporters of the DAV, Toys for Tots, Big Brothers Big Sisters, and local youth sports organizations.
  • Commercial & Residential Know-How: From downtown storefronts to mountain cabins, we’ve seen it all—and cleaned it all.

Local Roots, National Backing
We’re independently owned and operated, but backed by a nationwide network of restoration professionals. That means when disaster rolls in—whether it’s a spring flood or an unexpected fire—we’re equipped like a big-city crew, but operate with small-town heart.

Helena's Weather Can Be Wild—We're Wilder
From sub-zero winter storms to high summer wildfire risk, Montana’s climate throws curveballs. Our Storm Team doesn’t just respond locally—we’ve deployed across the country, hauling a 52-foot cargo trailer packed with emergency gear. When the weather misbehaves, we help you bounce back.

Ready to see how SERVPRO can help restore your peace of mind? Whether you're drying out a flooded basement or recovering from fire damage, we’re here to make it “Like it never even happened.” Let’s get your life back on track—Montana strong, Helena proud.

Ryan M. & Sarah M. Steen
Ryan M. & Sarah M. Steen
Owners of SERVPRO of Helena & Great Falls

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.