Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Helena & Great Falls

Our Google Reviews
(406) 458-6008
4.8
(234 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup in Helena, MT

Nobody plans for sewage backup. It’s like inviting a mess you really didn’t want. Whether a stubborn clog finally gives out or heavy rain overwhelms a drain, SERVPRO knows how to handle sewage cleanup with speed, care, and a steady hand.

In Helena and the surrounding areas, we’ve walked into basements, utility rooms, and crawl spaces that got more than they bargained for. Sewage water—often called “black water”—demands professional cleanup, because it’s not just wet. It’s messy, unpredictable, and best tackled with the right gear and approach.

What Sewage Cleanup Includes

  • Containment and removal of contaminated water

  • Extraction and drying with powerful pumps and air movers

  • Deep cleaning and disinfection using professional products

  • Debris removal to clear out all the junk, fast

  • Odor control that doesn’t just mask smells

We treat every job like a puzzle, finding hidden wet spots and drying them out before they cause bigger headaches. Think of it like turning a muddy yard back into a lawn—only inside your home.

Local Team, Practical Solutions

From homes near the University to those tucked by Mount Helena, we know local plumbing quirks and weather surprises. Our crew brings expertise and a neighborly attitude to what’s often a frustrating situation.

If sewage has stirred up trouble in your Helena home, SERVPRO helps clean up the mess and restore peace of mind—one thorough step at a time.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I wanted to say thank you to SERVPRO for coming out to my house after hours to help me with a water damage. I came home from a trip to my basement completely flooded. My hot water heater failed which caused about 3 inches of water in the basement. I was pleased how fast SERVPRO was able to get out to my house, and how quickly they were able to get things dried out. Peyton with SERVPRO was also a great help with communication between me and my adjuster. All I can say is that I highly recommend SERVPRO.

Brett Eby
Helena

Dear SERVPRO,

I greatly appreciate your exceptional customer service and careful water extraction after our washer leak. Not only did you dry everything, but you showed great empathy and offered many trouble-shooting solutions.

I highly recommend SERVPRO!

Christi Buffington
Helena

Great job!!!! The team was very professional and finished the job quickly!! Will refer to everyone I know!!! So glad SERVPRO is in Helena, MT!!!!

Becky Roberts
Helena

Prompt, courteous and very reliable. Justin did a great job!

Pixie Roeber
Boulder

Thanks so much for arriving so quickly to my home when it was flooded. The knowledge and professionalism of your team was great.

Rob Dryer
Great Falls

Courteous, responsive, professional workers!

Judy Byrne
Great Falls

Prompt, courteous service and quality work. We appreciate the service and friendly faces from our local SERVPRO team.  

 

Autumn Run Apartments
Great Falls

Earlier this year we sold our home in Helena. During the process we were told there was mold in many areas in the house. When SERVPRO was called they came immediately. They inspected the home and discovered the mold was in the laundry room which is in the basement. They were at the house within a few days to do their mold remediation. They were very professional in their interactions not only with us as sellers but also to the buyers. And they are reasonably priced. We would highly recommend them to anyone needing any of their services. Thank you very much SERVPRO! Tom and I certainly appreciate everything you did to get this job done in such a timely manner.

Anne Jacobson
Helena

Thanks for the great customer service, we will be sure to recommend you to others!

James Hoiland
Helena

About Us

Your Local Restoration Experts in Big Sky Country

Here in Helena, MT, life moves at the pace of Big Sky skies—calm, beautiful, and sometimes unexpectedly messy. When water, fire, or storm damage interrupts your day, SERVPRO is your local restoration partner, showing up fast with real solutions and genuine care.

Rooted in the Community

We don’t just work here—we live here. We hike the same trails, cheer for local teams, and support causes that make our community stronger. SERVPRO proudly backs organizations like Toys for Tots, DAV, Big Brothers Big Sisters, and youth sports in the Helena and Great Falls area. We’re part of the fabric of this region, not a distant service dropping in.

What Makes Us Different

  • Certified, experienced technicians trained in water, fire, storm, and mold restoration

  • Advanced restoration tools like soda blasters, ultrasonic cleaners, and top-tier drying gear

  • Local insight into Montana weather, historic homes, and commercial needs

  • Hometown service with big-time results that help you move forward

Restoration isn’t just technical—it’s personal. Whether it’s drying out a flooded basement after snowmelt, scrubbing smoke residue from a beloved living room, or rebuilding after wind damage, we treat your space like our own.

We combine proven restoration practices with neighborly respect. That means clear communication, solid workmanship, and peace of mind when you need it most.

SERVPRO helps Helena and Great Falls bounce back from life’s unexpected messes—restoring spaces, routines, and confidence one job at a time.

Ryan M. & Sarah M. Steen
Ryan M. & Sarah M. Steen
Owners of SERVPRO of Helena & Great Falls

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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