
Meet Our Team
All it takes is one call to SERVPRO of Helena & Great Falls. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
SERVPRO of Helena & Great Falls
![Brandon Franklin, team member at SERVPRO of Helena & Great Falls]()
Brandon Franklin
General Manager
Brandon joined the SERVPRO family in 2017 as a Production Manager. Over the years he has acquired extensive experience and training in the restoration industry and is now the General Manager. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): WRT-Water Restoration Technician, ASD-Applied Structural Drying, and AMRT-Applied Microbial Remediation Technician.
![Justin Eldridge, team member at SERVPRO of Helena & Great Falls]()
Justin Eldridge
Production Manager
Justin joined the SERVPRO Family in 2017 as a Crew Chief. With his hard work and dedication Justin worked his way up to a Production Manager. He has significant experience in both the restoration and construction industries. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): WRT (Water Restoration Technician) , OCT (Order Control Technician) and CCT (Carpet Cleaning Technician), AMRT (Applied Microbial Remediation Technician), FSRT (Fire and Smoke Restoration Technician). He also has his Project Contractor/Supervisor Certificate for Asbestos.
![Jesse Davis, team member at SERVPRO of Helena & Great Falls]()
Jesse Davis
Production Manager
Jesse joined our SERVPRO team in 2017. Over the years Jesse has acquired extensive experience and training in the restoration industry. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): WRT (Water Restoration Technician), OCT (Order Control Technician), and CCT (Carpet Cleaning Technician). He also has his Project Contractor/Supervisor Certificate for Asbestos.
![Josh Forrest, team member at SERVPRO of Helena & Great Falls]()
Josh Forrest
Josh is a Production Manager at SERVPRO of Helena & Great Falls. He joined our SERVPRO family in 2019 as a Technician, and his dedication and dependability helped him quickly earn the position of Crew Chief. His continued hard work helped him attain the position of Production Manager in Great Falls. He has the WRT (Water Restoration Technician) Certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC), as well as a Montana Contractor/Supervisor Certificate for Asbestos Abatement.
![Stephanie Coggle, team member at SERVPRO of Helena & Great Falls]()
Stephanie Coggle
Stephanie brought many years of management experience, an outstanding work ethic, and an upbeat, positive energy with her, as she is now our Office Manager. Her passion for team building and continuous improvement in every aspect of her work is an asset to our team and our customers. Stephanie has helped to make our team even more robust than it was.
![Nathan Meyerhoff, team member at SERVPRO of Helena & Great Falls]()
Nathan Meyerhoff
Crew Chief
Nathan joined our team in 2018 as a Technician. With his strong work ethic and positive, can-do attitude, he quickly moved into the Crew Chief position in Great Falls. He has a broad range of restoration and mitigation experience. He has the WRT (Water Restoration Technician) Certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC), as well as the Project Contractor/Supervisor Certificate for Asbestos.
![Tina Johnson , team member at SERVPRO of Helena & Great Falls]()
Tina Johnson
Contents Manager
Tina joined our SERVPRO team in early 2019 as a Technician. Her attention to detail combined with her cleaning experience helped her become our Contents Manager. She has the FSRT (Fire and Smoke Restoration Technician) Certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC) as well as a Technician Certification from Esporta. She and her team are meticulous in the restoration of contents that have been exposed to fire, water, and/or mold.
![JR Pike , team member at SERVPRO of Helena & Great Falls]()
JR Pike
JR joined our team as a Technician in 2022 and quickly developed into a great Crew Chief due to his tireless work ethic and desire to learn. He has his Montana Contractor/Supervisor certificate for asbestos abatement.
![Shawn Moyer , team member at SERVPRO of Helena & Great Falls]()
Shawn Moyer
Shawn joined our team in early 2021 as a Technician. His desire to learn, coupled with hard work and excellent customer service, elevated him to the position of Crew Chief. He has his Montana Contractor/Supervisor certificate for asbestos abatement. Shawn is also certified by the IICRC as a WRT--water damage restoration technician.
![Richard Austin , team member at SERVPRO of Helena & Great Falls]()
Richard Austin
Richard joined SERVPRO of Helena & Great Falls in 2020 as a Technician. His strong work ethic and exceptional ability to learn quickly helped him become a Crew Chief in 2021. He has his Montana Contractor/Supervisor certificate for asbestos abatement.
![Bobbi Jo Sutherlin, team member at SERVPRO of Helena & Great Falls]()
Bobbi Jo Sutherlin
Bobbi Jo joined our SERVPRO of Helena & Great Falls in 2023 in the contents cleaning niche. She works diligently to restore and salvage our customers' priceless possessions and keepsakes. Her attention to detail following water and fire damage makes our customers feel "Like it never even happened." Bobbi Jo is now a Crew Chief.
![Dyron Sampson, team member at SERVPRO of Helena & Great Falls]()
Dyron Sampson
Dyron was initially hired as a Technician at SERVPRO of Helena & Great Falls in 2023. His strong work ethic, cheerful demeanor, and focus on our customers' needs have elevated him to a Crew Chief position where his impact is even more significant. Dyron has earned his Montana Contractor/Supervisor certification for asbestos abatement.
![Phillip Ware, team member at SERVPRO of Helena & Great Falls]()
Phillip Ware
Phillip is now a Crew Chief at SERVPRO of Helena & Great Falls after joining our team as a Technician in 2021. His cheerful nature and strong work ethic, combined with his excellent customer service skills, make him an important team member.
![Rachael Horner, team member at SERVPRO of Helena & Great Falls]()
Rachael Horner
Rachael, being a great humanitarian, is a vital 2023 addition to our office staff. She goes the extra mile to assist our entire SERVPRO of Helena & Great Falls team with enthusiasm and great results.
![Tony Murphy, team member at SERVPRO of Helena & Great Falls]()
Tony Murphy
Tony joined our SERVPRO of Helena & Great Falls team as a Production Technician in 2022. His organizational skills and thoroughness in every aspect of his work have earned him a Crew Chief position. Tony's skill set includes his Montana Contractor/Supervisor certificate for asbestos abatement, a critical service for many of our customers.
What our
customers are saying
My experience with these guys was nothing short of awesome customer experience and incredible competency. They really get the job done professionally.
As a realtor, I seek service providers that are willing to go above and beyond for my clients. The team at SERVPRO did just that. When mold was detected in the basement of my seller's home, SERVPRO swooped in on a moment's notice, assessed the situation, coordinated the testing and mitigation needed, and did it all so expeditiously, and affordably that not only did we keep the deal together, we closed ahead of schedule. Thank you SERVPRO.
I just wanted to express my thanks for the prompt, courteous service of your Great Falls crew. This is the second time we have utilized SERVPRO. We were very happy with the quality and promptness of the service. When we recently purchased a new washer and dryer a sensor on the dryer kept indicating the vent was clogged. I tried to clean it out myself, but was unable to properly do so. SERVPRO solved the problem.
Recalling our HVAC vent cleaning a few months earlier, I called your office and someone arrived to our home within an hour. We scheduled the service for the next day. The crew showed up on time and were extremely thorough. The amount of clogged junk that came out of the system was amazing. The crew did a great job cleaning everything and reattaching the two deck boards they had to remove to access the vent outlet.
I will not hesitate to recommend SERVPRO in the future. All in all-a great experience from a very professional crew.
Huge thank you to SERVPRO of Helena & Great Falls. We had an urgent need to have our carpets cleaned today. They were out to our house quickly and did an amazing job getting our carpets cleaned. If you ever have a need to have your carpets cleaned, I highly recommend them!!
I tried to get some bad stuff out with my home cleaner and nothing worked. They came in and made short work of the problem! I can't even tell!
Shout out to SERVPRO! They just finished cleaning our carpets and they look AMAZING! They were very professional and did an incredible job!! I highly recommend them to everyone!!!
Prompt, courteous and very reliable. Justin did a great job!
Thanks so much for arriving so quickly to my home when it was flooded. The knowledge and professionalism of your team was great.
Courteous, responsive, professional workers!
About Us
Local Restoration Backed by Big Montana Reach
Living and working in Helena means being ready for a little bit of everything: cold snaps, high winds, heavy rain, rural distance, and older buildings that have seen plenty of Montana weather. SERVPRO is locally owned and operated, with locations serving Helena, Great Falls, and a large North Central Montana region.
A Team That Covers More Than City Limits
Our service area stretches across roughly 34,000 square miles, from communities like Anaconda, Cut Bank, Havre, and Lewistown. That kind of coverage takes planning, trained technicians, and equipment that can handle both everyday property issues and larger restoration needs.
SERVPRO helps homeowners, business owners, and property managers with water damage restoration, fire damage cleanup, mold remediation, storm damage restoration, commercial services, cleaning, contents restoration, and construction support. From homes near the Montana State Capitol to rural shops and larger facilities, our team understands that each property has its own layout, materials, and challenges.
Training, Tools, and Community Roots
Many team members hold IICRC certifications in restoration and cleaning specialties. SERVPRO also uses advanced equipment for drying, extraction, deodorizing, specialty cleaning, and contents care, including options for leather goods, sports equipment, and other belongings that need detailed attention.
Our team is also connected locally through area chambers, community organizations, youth sports, and charitable support.
Ready to Help You Move Forward
For restoration, cleanup, or repair support in Helena, contact SERVPRO to learn how our local team can help.















