Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal or Flood Cleanup?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of St. Charles City helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of St. Charles City is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Tony, sonia, and gabriel were terrific so easy to get along with. Worked very hard to complete every job. Very punctual everyday. I would want and ask for this crew everytime.
Quick service, and clean up was great!
They did a good job Tore the wallpaper getting the sink out I think insurance will pay for that
Amazing Service!
Patrick came out very quickly to assess the situation and then had his crew out to start the tear out. Handled very professionally and the crew was very nice.
Patrick O. did a fabulous job for me. A large part of my soffit blew off in a windstorm leaving a section of my house completely open to wildlife. Insurance company suggested having the soffit tarped until the roofing company could come for repair in a few days. Patrick came to give me an estimate for the rest of his crew to do the work. Instead he was able to fix it himself! When the roofing company came, they said that Patrick had done as fine of a job as they could do! So grateful! Wonderful service!
Great communication, prompt and professional service.
After our basement flooded with raw sewage, we were overwhelmed and had no idea where to start. From the moment we called, Servpro was absolutely incredible. Even though it was late at night, they arrived within an hour to inspect the damage and had a crew there shortly afterward working through the night to begin the cleanup. They removed all of the sewage and standing water, disposed of everything that couldn’t be salvaged, thoroughly cleaned and sanitized our basement floors, cleaned and disinfected the affected utilities, and made sure everything was left as clean and sanitary as possible before finishing. Their communication throughout the entire process was outstanding. They kept us informed every step of the way, answered all of our questions, took extensive photos to document the damage and restoration process, and worked directly with our insurance adjuster to help make the claims process as smooth and stress-free as possible. The entire crew was professional, hardworking, respectful of our home, and genuinely cared about doing the job right. Their quick response, attention to detail, and commitment to excellent customer service exceeded our expectations. We couldn’t be happier with the service we received. If you ever need water or sewage cleanup, I highly recommend. They turned a terrible situation into one that was handled with professionalism, compassion, and exceptional quality from start to finish.
We are so pleased with the efficient service we received! We had water damage in our basement resulting from a sump pump failure. Within hours of my initial phone call (which was not only on a Sunday, but also on a holiday!) the Servpro crew was at our house beginning the remediation process. Michael was friendly and thorough. He explained the steps he was taking to clean up and communicated with us through the process. He and the rest of the crew were courteous and respectful.Not even a week later and our house is all cleaned up and ready for the rebuild process to start.
