Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of St. Charles City
Our Google Reviews
(636) 926-0033
4.9
(290 reviews)

Service Areas

St. Charles, MO | St. Peters, MO | OFallon, MO | Weldon Spring, MO | Portage Des Sioux, MO

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup Services in St. Charles City

Sewage is supposed to flow one direction, away from your property, but backups and failed lines can send it right back in. SERVPRO of St. Charles City responds 24/7 with certified technicians for sewage emergencies throughout St. Charles, St. Peters, O'Fallon, Weldon Spring, and Portage Des Sioux.

What Makes Sewage Cleanup Different

All sewage should be treated as contaminated, carrying bacteria and viruses that can cause serious illness. Cleanup requires careful handling, not just mopping and fans. Our technicians remove contaminated water, sanitize affected surfaces, eliminate hidden moisture, and repair structural damage so your property is safe before you return.

What Should You Do When Sewage Damage Happens?

Avoid contact with contaminated water, shut off the main water supply, and turn off your HVAC system to stop contaminated air from spreading. Move people and pets away from the area, then call SERVPRO of St. Charles City right away.

Residential and Commercial Sewage Cleanup

Toilet overflows, pipe backups, waste line failures, and outside floodwater are common causes of residential sewage damage, while commercial properties face the added pressure of staying operational. We isolate problem areas where possible so businesses keep running with minimal downtime.

Insurance Support You Can Count On

We document the damage thoroughly and communicate directly with your insurance provider, keeping the claims process moving so you can focus on getting back to normal.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Tony, sonia, and gabriel were terrific so easy to get along with. Worked very hard to complete every job. Very punctual everyday. I would want and ask for this crew everytime.

F. Kaelin

Quick service, and clean up was great!

Kenda Morado Bacott

They did a good job Tore the wallpaper getting the sink out I think insurance will pay for that

Dennis Geoghegan

Amazing Service!

G. C. BLOCKER JR

Patrick came out very quickly to assess the situation and then had his crew out to start the tear out. Handled very professionally and the crew was very nice.

Maureen Tabacchi

Patrick O. did a fabulous job for me. A large part of my soffit blew off in a windstorm leaving a section of my house completely open to wildlife. Insurance company suggested having the soffit tarped until the roofing company could come for repair in a few days. Patrick came to give me an estimate for the rest of his crew to do the work. Instead he was able to fix it himself! When the roofing company came, they said that Patrick had done as fine of a job as they could do! So grateful! Wonderful service!

T Thornton

Great communication, prompt and professional service.

Kelly Driver

After our basement flooded with raw sewage, we were overwhelmed and had no idea where to start. From the moment we called, Servpro was absolutely incredible. Even though it was late at night, they arrived within an hour to inspect the damage and had a crew there shortly afterward working through the night to begin the cleanup. They removed all of the sewage and standing water, disposed of everything that couldn’t be salvaged, thoroughly cleaned and sanitized our basement floors, cleaned and disinfected the affected utilities, and made sure everything was left as clean and sanitary as possible before finishing. Their communication throughout the entire process was outstanding. They kept us informed every step of the way, answered all of our questions, took extensive photos to document the damage and restoration process, and worked directly with our insurance adjuster to help make the claims process as smooth and stress-free as possible. The entire crew was professional, hardworking, respectful of our home, and genuinely cared about doing the job right. Their quick response, attention to detail, and commitment to excellent customer service exceeded our expectations. We couldn’t be happier with the service we received. If you ever need water or sewage cleanup, I highly recommend. They turned a terrible situation into one that was handled with professionalism, compassion, and exceptional quality from start to finish.

Mark

We are so pleased with the efficient service we received! We had water damage in our basement resulting from a sump pump failure. Within hours of my initial phone call (which was not only on a Sunday, but also on a holiday!) the Servpro crew was at our house beginning the remediation process. Michael was friendly and thorough. He explained the steps he was taking to clean up and communicated with us through the process. He and the rest of the crew were courteous and respectful.Not even a week later and our house is all cleaned up and ready for the rebuild process to start.

Michelle Harig

About Us

SERVPRO of St. Charles City understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of St. Charles City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of St. Charles City can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of St. Charles City.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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Kevin A. Thole, Matthew Hulsey

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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