Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Overland / Cool Valley
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
"As the victim, we were upset with the problem but SERVPRO folks had a comfortable manner that helped to relieve our anxiety."
Everyone at this company provides excellent customer service. They were available to clean and sanitize a 15K sq foot building at a moments notice. Jan helped schedule everything and Jeff and Sandy gave us a great deal. Thanks!
Excellent crew and service!
We can't say enough good things about every person we dealt with. Their work was top notch, very professional, courteous, thorough and we would definitely recommend them to others.
Miracle workers! Adam and Tina were so great, wonderful communication every step of the way, and efficient in all facets of the job. So happy with the work that was done and the manner in which it was completed. Big thanks to the whole SERVPRO team, they turned a very daunting and difficult situation for us into one with hope for the future. They went above and beyond the call, with heavy lifting up and down staircases to help us with inventory we wanted to have saved. Not to mention how friendly each and every member was day in and day out. If the need ever arises, these are the guys you want to call! Thank you SERVPRO!
They have been coming to our police department for months now disinfecting our police cars to help stop the spread of COVID-19!!! Always on time, professional, and thorough.
To continue their courteous, prompt and professional standards. Josh was over and above with his clearly explained restoration.
Brandi, Eric, Adam, Robbie and Brian were exceptional at their jobs in walking me through and completing the tasks. Great team of people! Thank you All!!!!
"Erick and Mark are outstanding professionals. I thoroughly enjoyed working with them."
"As the victim, we were upset with the problem but SERVPRO folks had a comfortable manner that helped to relieve our anxiety."
Everyone at this company provides excellent customer service. They were available to clean and sanitize a 15K sq foot building at a moments notice. Jan helped schedule everything and Jeff and Sandy gave us a great deal. Thanks!
Excellent crew and service!
We can't say enough good things about every person we dealt with. Their work was top notch, very professional, courteous, thorough and we would definitely recommend them to others.
Miracle workers! Adam and Tina were so great, wonderful communication every step of the way, and efficient in all facets of the job. So happy with the work that was done and the manner in which it was completed. Big thanks to the whole SERVPRO team, they turned a very daunting and difficult situation for us into one with hope for the future. They went above and beyond the call, with heavy lifting up and down staircases to help us with inventory we wanted to have saved. Not to mention how friendly each and every member was day in and day out. If the need ever arises, these are the guys you want to call! Thank you SERVPRO!
They have been coming to our police department for months now disinfecting our police cars to help stop the spread of COVID-19!!! Always on time, professional, and thorough.
To continue their courteous, prompt and professional standards. Josh was over and above with his clearly explained restoration.
Brandi, Eric, Adam, Robbie and Brian were exceptional at their jobs in walking me through and completing the tasks. Great team of people! Thank you All!!!!
"Erick and Mark are outstanding professionals. I thoroughly enjoyed working with them."
About Us
Owners Jeff and Sandy Chestnas opened their first SERVPRO franchise in February 2004. Many people asked why a SERVPRO franchise? Jeff has over 25 years of experience in the construction and insurance industry. Following a career as a union carpenter, Jeff was introduced to the insurance industry and worked at NCA Group as a catastrophe and daily claims adjuster. With Jeff’s knowledge of construction and insurance he knew the restoration industry was a perfect fit.
Sandy graduated from Fontbonne University in 1987 with her master’s degree in Communication Disorders. Her passion for helping her patients recover from speech, language and swallowing disorders shifted to helping customers recover from natural disasters.
Jeff and Sandy are well respected in their local community and the restoration community. They continuously give back and support local events and organizations. Jeff is proud to be a Shriner and has dedicated his time to giving back to the St. Louis Shriner's Hospitals for Children. Jeff and Sandy have been awarded the Gold Book Society Award and are honored to have a Radiology Room at the newly built hospital dedicated to them. Jeff and Sandy have donated over $100,000 to the hospital as a result of their Annual SERPVRO Golf Tournaments to benefit the hospital.
Jeff and Sandy pride themselves on being locally owned, great work ethic and service they provide to their customers. This starts with their team of “HEROES” in the field, office staff and marketing team.
“Our mission is to develop a team of quality people who focus on excellent service, fairness and mutual respect.”
