About Us
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SERVPRO of Overland / Cool Valley
About Us
Owners Jeff and Sandy Chestnas opened their first SERVPRO franchise in February 2004. Many people asked why a SERVPRO franchise? Jeff has over 25 years of experience in the construction and insurance industry. Following a career as a union carpenter, Jeff was introduced to the insurance industry and worked at NCA Group as a catastrophe and daily claims adjuster. With Jeff’s knowledge of construction and insurance he knew the restoration industry was a perfect fit.
Sandy graduated from Fontbonne University in 1987 with her master’s degree in Communication Disorders. Her passion for helping her patients recover from speech, language and swallowing disorders shifted to helping customers recover from natural disasters.
Jeff and Sandy are well respected in their local community and the restoration community. They continuously give back and support local events and organizations. Jeff is proud to be a Shriner and has dedicated his time to giving back to the St. Louis Shriner's Hospitals for Children. Jeff and Sandy have been awarded the Gold Book Society Award and are honored to have a Radiology Room at the newly built hospital dedicated to them. Jeff and Sandy have donated over $100,000 to the hospital as a result of their Annual SERPVRO Golf Tournaments to benefit the hospital.
Jeff and Sandy pride themselves on being locally owned, great work ethic and service they provide to their customers. This starts with their team of “HEROES” in the field, office staff and marketing team.
“Our mission is to develop a team of quality people who focus on excellent service, fairness and mutual respect.”
Service Area
Certifications
- OCT - Odor Control Technician
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- FCT - Floor Care (Hard Surfaces) Technician
- WRT - Water Damage Restoration Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- IICRC Certified Firm
- ECTP - Employee Certification Training Program
- OSHA - Other Training
- AMRT - Applied Microbial Remediation Technician
- UFT - Upholstery & Fabric Cleaning Technician
What our
customers are saying
They have been coming to our police department for months now disinfecting our police cars to help stop the spread of COVID-19!!! Always on time, professional, and thorough.
"Keep moving forward. Glad they came and assisted in a way that was Amazing."
To continue their courteous, prompt and professional standards. Josh was over and above with his clearly explained restoration.
Brandi, Eric, Adam, Robbie and Brian were exceptional at their jobs in walking me through and completing the tasks. Great team of people! Thank you All!!!!
"Erick and Mark are outstanding professionals. I thoroughly enjoyed working with them."
"As the victim, we were upset with the problem but SERVPRO folks had a comfortable manner that helped to relieve our anxiety."
Everyone at this company provides excellent customer service. They were available to clean and sanitize a 15K sq foot building at a moments notice. Jan helped schedule everything and Jeff and Sandy gave us a great deal. Thanks!
Excellent crew and service!
We can't say enough good things about every person we dealt with. Their work was top notch, very professional, courteous, thorough and we would definitely recommend them to others.