About Us
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SERVPRO of Overland/Cool Valley
About Us
Owners Jeff and Sandy Chestnas opened their first SERVPRO franchise in February 2004. Many people asked why a SERVPRO franchise? Jeff has over 25 years of experience in the construction and insurance industry. Following a career as a union carpenter, Jeff was introduced to the insurance industry and worked at NCA Group as a catastrophe and daily claims adjuster. With Jeff’s knowledge of construction and insurance he knew the restoration industry was a perfect fit.
Sandy graduated from Fontbonne University in 1987 with her master’s degree in Communication Disorders. Her passion for helping her patients recover from speech, language and swallowing disorders shifted to helping customers recover from natural disasters.
Jeff and Sandy are well respected in their local community and the restoration community. They continuously give back and support local events and organizations. Jeff is proud to be a Shriner and has dedicated his time to giving back to the St. Louis Shriner's Hospitals for Children. Jeff and Sandy have been awarded the Gold Book Society Award and are honored to have a Radiology Room at the newly built hospital dedicated to them. Jeff and Sandy have donated over $100,000 to the hospital as a result of their Annual SERPVRO Golf Tournaments to benefit the hospital.
Jeff and Sandy pride themselves on being locally owned, great work ethic and service they provide to their customers. This starts with their team of “HEROES” in the field, office staff and marketing team.
“Our mission is to develop a team of quality people who focus on excellent service, fairness and mutual respect.”
Service Area
Certifications
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - Other Training
- OCT - Odor Control Technician
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- WRT - Water Damage Restoration Technician
- ECTP - Employee Certification Training Program
- AMRT - Applied Microbial Remediation Technician
- IICRC Certified Firm
- FSRT - Fire & Smoke Damage Restoration Technician
- UFT - Upholstery & Fabric Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- FCT - Floor Care (Hard Surfaces) Technician
What our
customers are saying
Everyone at this company provides excellent customer service. They were available to clean and sanitize a 15K sq foot building at a moments notice. Jan helped schedule everything and Jeff and Sandy gave us a great deal. Thanks!
"Erick and Mark are outstanding professionals. I thoroughly enjoyed working with them."
"This entire group made such a challenging experience truly delightful. Thank you Jan, Kurt, Erick and Tim"
Hello Kurt,
I wish I knew the names or remembered their names as I met them ...but those cleaning lassies are GENIUSES!
Not only do they clean beautifully...and I think Eric is involved too!
But they have a very good eye for organization AND aesthetics..how to make things..MY THINGS...heaps and piles, scrappy bits and pieces..look really lovely!
If they ever work on the side I would love to talk to them as they could teach me a lot and help me with my shambly life in the house!
Hats off to them and to SERVPRO for having such great workers!
We can't say enough good things about every person we dealt with. Their work was top notch, very professional, courteous, thorough and we would definitely recommend them to others.
They have been coming to our police department for months now disinfecting our police cars to help stop the spread of COVID-19!!! Always on time, professional, and thorough.
Wonderful team.
To continue their courteous, prompt and professional standards. Josh was over and above with his clearly explained restoration.
Miracle workers! Adam and Tina were so great, wonderful communication every step of the way, and efficient in all facets of the job. So happy with the work that was done and the manner in which it was completed. Big thanks to the whole SERVPRO team, they turned a very daunting and difficult situation for us into one with hope for the future. They went above and beyond the call, with heavy lifting up and down staircases to help us with inventory we wanted to have saved. Not to mention how friendly each and every member was day in and day out. If the need ever arises, these are the guys you want to call! Thank you SERVPRO!
Everyone at this company provides excellent customer service. They were available to clean and sanitize a 15K sq foot building at a moments notice. Jan helped schedule everything and Jeff and Sandy gave us a great deal. Thanks!
"Erick and Mark are outstanding professionals. I thoroughly enjoyed working with them."
"This entire group made such a challenging experience truly delightful. Thank you Jan, Kurt, Erick and Tim"
Hello Kurt,
I wish I knew the names or remembered their names as I met them ...but those cleaning lassies are GENIUSES!
Not only do they clean beautifully...and I think Eric is involved too!
But they have a very good eye for organization AND aesthetics..how to make things..MY THINGS...heaps and piles, scrappy bits and pieces..look really lovely!
If they ever work on the side I would love to talk to them as they could teach me a lot and help me with my shambly life in the house!
Hats off to them and to SERVPRO for having such great workers!
We can't say enough good things about every person we dealt with. Their work was top notch, very professional, courteous, thorough and we would definitely recommend them to others.
They have been coming to our police department for months now disinfecting our police cars to help stop the spread of COVID-19!!! Always on time, professional, and thorough.
Wonderful team.
To continue their courteous, prompt and professional standards. Josh was over and above with his clearly explained restoration.
Miracle workers! Adam and Tina were so great, wonderful communication every step of the way, and efficient in all facets of the job. So happy with the work that was done and the manner in which it was completed. Big thanks to the whole SERVPRO team, they turned a very daunting and difficult situation for us into one with hope for the future. They went above and beyond the call, with heavy lifting up and down staircases to help us with inventory we wanted to have saved. Not to mention how friendly each and every member was day in and day out. If the need ever arises, these are the guys you want to call! Thank you SERVPRO!