A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Shakopee / Savage / Prior Lake

Our Google Reviews
(952) 403-1050
5.0
(88 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Paul, Felipe and Corey did a great job and were extremely professional and courteous!!

Jennifer N.
Savage

Great job! Paul’s team was attentive and helped me understand the process and what to expect.

John P.
Eden Prairie

Very professional and communicated visits well.

John and Aileen H.
Champlin

Service was great! I trust that the damage found was remediated and appreciate your expertise on that. Great communication throughout.

Nathan and Sara E.
Chanhassen

Honestly great service all around to immediate service, timely follow up, very professional. Would certainly use you guys again

Drew B.
Chaska

Excellent Service by Knowledgeable Techs. Would definitely use them again and recommend them to others

Tyrella B.
Lake Charles

Dan, and the SERVPRO staff who helped me with my plumbing/sewer disaster, did a wonderful job of helping me get all my problems resolved. I really appreciated the emails and phone calls from Dan informing me on what part of the remediation was going to take place, and when. I would highly recommend using SERVPRO.

Karen
Shakopee

Great job, very professional.

Carrie B.
Medina

Filipe was great - he and his team worked fast to help my basement during a flash flood. 

JoAnne M.
Minnetonka

About Us

Our Story

SERVPRO of Shakopee/Savage/Prior Lake has been serving the Scott County and Carver County areas for close to 30 years.  The business is currently owned by Scott Clemente and his wife Liz, who live in the Minneapolis area along with their three children, Jack, Cate and Betsy.  Scott bought into the SERVPRO system because he saw an opportunity to run and grow a business that genuinely helps people and that can be a positive influence for the communities where we operate. 

In the past 10 years we have grown from just 6 technicians and 3 service vehicles to a staff of over 30 trained and certified individuals close to 20 service vehicles.  Our growth has come through a focus of doing each individual job so well that, even without asking, our customers will go out of their way to recommend us to friends, neighbors and their entire community.

As we look forward to the next 30 years we will continue to do what we do best:

  1. Provide the absolute best customer service in the industry
  2. Provide the absolute highest quality of work in the industry
  3. Continue to focus on our customers and the community to ensure we are serving each as best we can


Technology and Training For a Better Customer Experience

At SERVPRO of Shakopee/Savage/Prior Lake invest heavily in both technology and training to provide our customers with a better overall experience than other companies in our industry.  Our technicians all have iPads to document losses and allow them to communicate seamlessly with your insurance company. In addition they have the latest in moisture detecting instruments from the TRAMEX ME5 moisture meter to various FLIR infrared cameras. These instruments allow us to detect ALL the moisture and water that may be hiding behind your walls which ensures the clean up is done correctly, the first time.

In addition to technology we are constantly investing in training for our technicians. Each one holds at least one designation from the Institute of Inspection, Cleaning and Restortion (IICRC) and regularly attends Continuing Education courses to ensure their skillset stays sharp. On top of industry leading certifications we also conduct in house training on a weekly basis to cover everything form the basics of water and fire mitigation to the more complex mitigation and restoration strategies. 

Full Service Company

We pride our selves on handling all aspects of the mitigation and restoration process. You can think of us as your "concierge" to assist in answering all of your questions and working with your insurance company to make sure they have any documentation they might need. In addition as a licensed contractor with the State of Minnesota we can advise on and complete any repairs that may be needed as part of the restoration process. 

Scott Clemente
Scott Clemente
Owner of SERVPRO of Shakopee / Savage / Prior Lake

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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