Emergency Water Extraction & Structural Drying Services

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SERVPRO of Chaska / Chanhassen
Our Google Reviews
(952) 314-1994
4.9
(50 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
50 Reviews
4.9
Leave Us A Review
Jim Pitra
about 1 month ago

I called on Sunday morning and your guys were here early afternoon Carlos and Lars Gavin Michel sorry about the spelling of the names set up equipment and started with the water problem and they were back out here next day to take out the carpet and other nessary. Very friendly and explaining how the process works.Great job thanks Jim Pitra

Steven Ness
4 months ago

I want to say your boys came out and cleaned up my sheetrock and carpet because I had a water leak from the ceiling. Carlos, Luis and Misael. I want to say what a super job they did. They were very professional, very knowledgeable and explained everything to me in detail. I really appreciated that. And then they dug right in and got my place all squared away from the water leakage, cleaned up and everything. They were great so I just wanted to say thank you. Without them I would have been in a definite panic mode. Steven Ness

janelle frechette
12 months ago

Tom at servepro is excellent to work with. Professional, efficient and empathetic to difficult situations.

steve ferrall
12 months ago

We had a pretty good flood of water from the level above in an office building and they were out within an hour with fans, extractors and dehumidifiers. Very professional and very thorough. Came back the next day to check and subsequently came 3 days later to pick up all equipment and verify everything was dry. Great communication and workers.

Megan Lakemacher
about 2 years ago

Great experience! Very friend and knowledgeable.

Paliya Mengkhampeng
about 2 years ago

We had a surprise heavy rainstorm that overloaded our sump pump and flooded our basement. We called ServPro and they responded right away. They sent a 3 man team, Curtis and Wazzy, out the next day. And they fantastic! They were very polite. They called ahead of time to announce they're arrival. Then went to work immediately and quickly. I have nothing but high praise for these guys. ServPro have truly amazing and professional teams! Highly recommended!

Maggie Doody
about 2 years ago

Carlos and Gabe are a great team! They are polite, friendly and always had a smile. They explained what they were doing at each visit and what to expect going forward. Because of these two I will highly recommend Servpro to others and also let my State Farm agent know that Servpro has served us right!!!

Brittany
over 2 years ago

I've had the pleasure of partnering with ServPro Minnetonka for over two years now, and every interaction leaves me thoroughly satisfied. Their exceptional communication, prompt responsiveness, and extensive expertise consistently impress me. Aimee and Dan, in particular, ensure seamless operations and flawless project execution from start to finish. If you're in need of the services they offer, I wholeheartedly recommend choosing ServPro Minnetonka!

David Martin
over 2 years ago

We had a surprise water leak (aren't they all?) and needed some professional help. Called them early on a Sunday, discussed our options, and settled for an on-site visit for Tuesday. Trevor and Kimon from SERVPRO were there in the early morning to help with our insurance adjuster, walk through the damage, and then immediately got to work. Both did a fantastic job on a very clean demolition, the mitigation set up, super helpful/knowledgeable with questions, and even called me each of the following days before coming out to check on the drying progress. While I hope to never have to call them about another water issue (haha), they made the whole process extremely easy and I would definitely recommend them to anyone. Big big thank you to the whole SERVPRO team and especially Trevor and Kimon. Thanks guys!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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