In his role, Mike specializes in cultivating and maintaining strong relationships with insurance and facilities professionals throughout the service area. Actively engaged in community outreach, he participates in events and seminars across greater Grand Rapids, educating the public on disaster prevention. He is a proud member of the Caledonia Chamber of Commerce and the South Kent Chamber of Commerce. Mike also serves on the Board of Directors for the Gaines Township Chamber of Commerce and the Ada Business Association.
Theodore T. Brummel
Owner of SERVPRO of Southeast Grand Rapids
Meet Our Team
All it takes is one call to SERVPRO of Southeast Grand Rapids and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
SERVPRO of Southeast Grand Rapids
Meet our Team. Here to Help 24/7
Ted Brummel
Ted Brummel is our owner at SERVPRO of Southeast Grand Rapids. He joined the franchise in 2014 as a Production Technician and was quickly promoted to his position as a Project Manager due to his prior experience in restoration. After managing crews and projects for some time, Ted purchased the business and provide the best service in the industry. SERVPRO's extensive training programs combined with his 25 years of experience in restoration make Ted a Subject matter expert that you can trust.
Ted has successfully competed the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician (WRT), Fire and Smoke Damage Restoration (SRT), Odor Control, Commercial Carpet care, Journeyman Textile Cleaner, Bio-Hazard Clean Up, Severe Safety Training, and Applied Structural Drying (ASD).
On a daily basis, Ted communicates with insurance adjusters, insurance agents, and home/business owners to be sure that the the entire process moves forward smoothly and efficiently. As one of our owners, he personally monitors the progress of active jobs. Our clients can have confidence that they are in the best and most capable hands.
Ted and his wife are involved in their local Christian Schools with their 4 children. He enjoys fishing and grilling.
Mike Nitz
Mike Nitz serves as the Business Development Representative at SERVPRO of Southeast Grand Rapids, bringing extensive industry experience since joining the team in 2020. 
Nate Sinke
Nate Sinke is a Crew Chief at SERVPRO of Southeast Grand Rapids. Upon joining our Team in 2016 he completed our rigorous SERVPRO Employee Certification Training Program (ECTP). This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. In addition to ETCP training, Nate also holds the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Bio-Hazard Clean Up, Severe Safety Training, and Applied Structural Drying (ASD).
You will find Nate making whatever setting he finds himself in better on a daily basis; whether that means taking care of an emergency situation, or monitoring the progress and positioning of our machines for maximum efficiency. Nate brings a great attitude and extensive knowledge to each job.
Nate recently celebrated his 10th anniversary with his wife and has 2 kids. He is an active bicyclist and enjoys family quality time sitting by camp fires.
Brian Hurner
Brian Hurner is a Crew Chief at SERVPRO of Southeast Grand Rapids. Brian joined our Team in 2020. Brian brings several years of customer service in the restaurant management industry, and has been a great addition to our production team.
Upon joining our Team in 2020 he completed our rigorous SERVPRO Employee Certification Training Program (ECTP). This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. In addition to ETCP training, Brian also holds the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Bio-Hazard Clean Up, Severe Safety Training, and Applied Structural Drying (ASD).
You will find Brian making whatever setting he finds himself in better on a daily basis; whether that means taking care of an emergency situation, or monitoring the progress and positioning of our machines for maximum efficiency. Brian brings a great attitude and extensive knowledge to each job.
Rob Shepherd
Rob is our Director of Construction Services.
Doug Bilski
Doug is a experience carpenter, and joined SERVPRO of Southeast Grand Rapids in 2022. He is a Project Manager on our construction Team.
Doug has had his builder's license for about 20yrs. Doug built homes for several years, then started in restoration industry as a carpenter in 2008, eventually worked up to project manager and now project managing and estimating. Doug is married, and has 3 kids, 5 grand kids. Doug's hobbies are golfing, spending time at the family cottage, swimming off the pontoon with the grandkids and camping with his wife.
Paul Young
Project Manager Construction Services
Patty Ralya
Patty Ralya is the Office Manager at SERVPRO of Southeast Grand Rapids. Patty brings a strong background in business administration, holding a Bachelor’s degree from Ferris State University. With over a decade of experience in commercial site acquisition, project management, and real estate management for major companies, she is well-prepared to lead our remediation and construction divisions with expertise and efficiency.
Stephanie Kelly
Don Evertt
Don joined SERVPRO in 2018. His certifications are Water Damage Restoration Technician (WRT) and an Applied Structural Drying (ASD) professional, accredited by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC).
Don is a veteran, serving in the United States Marine Corp.
We are thankful to have Don a part of the SERVPRO of Southeast Grand Rapids Team!
Jack Nitz
Emergency Water and Fire Technician
Simon Brummel
Emergency Water and Fire Technician
Michael DeVries
Emergency Water and Fire Technician
Nathan Langeland
Emergency Water and Fire Technician
Anthony Shearer
Emergency Fire and Water Technician
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View our current openingsWhat our
customers are saying
SERVPRO of Southeast Grand Rapids took the time to explain the entire process to me before, during and after the process of every step and what to expect.
Randy S
Grandville
John and Joyce were VERY professional and helpful when we were clueless. They put us at ease. Thanks a million!!
Lisa P
Hudsonville
Ground water came in our sunken room. SERVPRO of Southeast Grand Rapids removed the wet pad, extracted water and sprayed antimicrobial sporicidin. The removal of the baseboard was and drilling a hole in the wall is a genius way to dry out the walls preventing mold growth and keep damage cost down. Thanks SERVPRO!
Mike M
Hudsonville
SERVPRO of Southeast Grand Rapids responded to our flood at 10 pm on a Sunday night, mitigating 3 inches of water from our facility within 6 hours! The crew was obviously tired, but they worked through it to get the job done right. Thanks guys for your professionalism and dedication!
John P
Kentwood
Our roof drain was overloaded by the rain, water came in the building thru a wooded bulkhead and got concrete floor as well as the Astro turf field wet. SERVPRO of Southeast Grand Rapids got to work immediately and or facility was able to hold our scheduled competition, it was “Like it never even happened.”
Steve H
Grand Rapids
An electrical shortage in our server room cause a fire to burst out. The Fire damage was limited to the server closet, however the soot and water damage that was left behind took the longest to restore. SERVPRO of Southeast Grand Rapids, responded to restore all damaged and salvageable goods not affected by fire or water. The team went above and beyond our expectations by their professionalism, thorough cleaning and communication skills. The store was able only closed for four days due to cleaning and was able to open the doors for business as usual upon cleaning. We are now fully operational, like it never even happened.
Rick D
Grandville
We are so thankful to have our house back to one piece! Thanks SERVPRO of Southeast Grand Rapids for your quick response and attention detail to cleaning the soot from our house.
Toben D
Hudsonville
After our house caught fire six months ago, SERVPRO of Southeast Grand Rapids came to clean up the damage. They packed out all of our salvageable contents, stored and cleaned them. Upon construction completion of our home, they brought everything back to our home "Like it never even happened." Thanks guys for everything that you do, we so appreciate it.
Joyce G
Rockford
When our mold problem was identified, we immediately called John at SERVPRO of Southeast Grand Rapids and he was in our building within an hour. The team showed up the next day, remediating the mold within one day.
Ron C
Georgetown
SERVPRO of Southeast Grand Rapids took the time to explain the entire process to me before, during and after the process of every step and what to expect.
Randy S
Grandville
John and Joyce were VERY professional and helpful when we were clueless. They put us at ease. Thanks a million!!
Lisa P
Hudsonville
Ground water came in our sunken room. SERVPRO of Southeast Grand Rapids removed the wet pad, extracted water and sprayed antimicrobial sporicidin. The removal of the baseboard was and drilling a hole in the wall is a genius way to dry out the walls preventing mold growth and keep damage cost down. Thanks SERVPRO!
Mike M
Hudsonville
SERVPRO of Southeast Grand Rapids responded to our flood at 10 pm on a Sunday night, mitigating 3 inches of water from our facility within 6 hours! The crew was obviously tired, but they worked through it to get the job done right. Thanks guys for your professionalism and dedication!
John P
Kentwood
Our roof drain was overloaded by the rain, water came in the building thru a wooded bulkhead and got concrete floor as well as the Astro turf field wet. SERVPRO of Southeast Grand Rapids got to work immediately and or facility was able to hold our scheduled competition, it was “Like it never even happened.”
Steve H
Grand Rapids
An electrical shortage in our server room cause a fire to burst out. The Fire damage was limited to the server closet, however the soot and water damage that was left behind took the longest to restore. SERVPRO of Southeast Grand Rapids, responded to restore all damaged and salvageable goods not affected by fire or water. The team went above and beyond our expectations by their professionalism, thorough cleaning and communication skills. The store was able only closed for four days due to cleaning and was able to open the doors for business as usual upon cleaning. We are now fully operational, like it never even happened.
Rick D
Grandville
We are so thankful to have our house back to one piece! Thanks SERVPRO of Southeast Grand Rapids for your quick response and attention detail to cleaning the soot from our house.
Toben D
Hudsonville
After our house caught fire six months ago, SERVPRO of Southeast Grand Rapids came to clean up the damage. They packed out all of our salvageable contents, stored and cleaned them. Upon construction completion of our home, they brought everything back to our home "Like it never even happened." Thanks guys for everything that you do, we so appreciate it.
Joyce G
Rockford
When our mold problem was identified, we immediately called John at SERVPRO of Southeast Grand Rapids and he was in our building within an hour. The team showed up the next day, remediating the mold within one day.
Ron C
Georgetown
About Us
At SERVPRO of Southeast Grand Rapids, we understand that fire or water damage can be overwhelming, disrupting your home, business, and daily life. Our mission is to restore normalcy as quickly as possible, making it "Like it never even happened."
Specializing in the cleanup and restoration of residential and commercial properties, we handle damage caused by fire, smoke, water, mold, and mildew. No matter the size of the disaster, our team is equipped to respond swiftly and effectively.
Our highly trained professionals undergo rigorous, ongoing training at SERVPRO’s corporate training facility and hold IICRC industry certifications, ensuring expert care for your property. As part of a nationwide network of franchises, we have the resources to tackle any restoration challenge.
Need service for your home or business? Call us today!
SERVPRO®—Trusted in cleaning and restoration since 1967.
Theodore T. Brummel
Owner of SERVPRO of Southeast Grand Rapids