Meet Our Team

Ted Brummel is our owner at SERVPRO of Southeast Grand Rapids. He joined the franchise in 2014 as a Production Technician and was quickly promoted to his position as a Project Manager due to his prior experience in restoration. After managing crews and projects for some time, Ted purchased the business and provide the best service in the industry. SERVPRO's extensive training programs combined with his 25 years of experience in restoration make Ted a Subject matter expert that you can trust.

Ted has successfully competed the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician (WRT), Fire and Smoke Damage Restoration (SRT), Odor Control, Commercial Carpet care, Journeyman Textile Cleaner, Bio-Hazard Clean Up, Severe Safety Training, and Applied Structural Drying (ASD).

On a daily basis, Ted communicates with insurance adjusters, insurance agents, and home/business owners to be sure that the the entire process moves forward smoothly and efficiently. As one of our owners, he personally monitors the progress of active jobs. Our clients can have confidence that they are in the best and most capable hands.

Ted and his wife are involved in their local Christian Schools with their 4 children. He enjoys fishing and grilling.

Director of Construction Services.

Commercial & Residential Services Representative

Coming from an extensive marketing background, he understands the importance of strong connections and values the role business relationships play in driving success. In this role, Brad is looking to partner with businesses across industries such as manufacturing facilities staff, property management, trades, and more to ensure they’re prepared when the unexpected happens helping businesses minimize downtime with SERVPRO’s proven restoration and reconstruction services. He’s active in the South Kent Chamber of Commerce, IFMA, and other networking groups throughout West Michigan.

Restoration Production Manager.

Upon joining our Team in 2016 he completed our rigorous SERVPRO Employee Certification Training Program (ECTP). This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. In addition to ETCP training, Nate also holds the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Bio-Hazard Clean Up, Severe Safety Training, and Applied Structural Drying (ASD).

You will find Nate making whatever setting he finds himself in better on a daily basis; whether that means taking care of an emergency situation, or monitoring the progress and positioning of our machines for maximum efficiency. Nate brings a great attitude and extensive knowledge to each job.

He is an active bicyclist and enjoys family quality time sitting by camp fires.

Restoration Project Manager

Brian joined our Team in 2020. Brian brings several years of customer service in the restaurant management industry, and has been a great addition to our production team.

Upon joining our Team in 2020 he completed our rigorous SERVPRO Employee Certification Training Program (ECTP). This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. In addition to ETCP training, Brian also holds the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Bio-Hazard Clean Up, Severe Safety Training, and Applied Structural Drying (ASD).

You will find Brian making whatever setting he finds himself in better on a daily basis; whether that means taking care of an emergency situation, or monitoring the progress and positioning of our machines for maximum efficiency. Brian brings a great attitude and extensive knowledge to each job.

Project Manager Construction Services

Doug is a experience carpenter, and joined SERVPRO of Southeast Grand Rapids in 2022. Doug has had his builder's license for about 20yrs and has built homes for several years, then started in restoration industry as a carpenter in 2008, eventually worked up to project manager and now project managing and estimating. Doug is married, and has 3 kids, 5 grand kids. Doug's hobbies are golfing, spending time at the family cottage, swimming off the pontoon with the grandkids and camping with his wife.

Project Manager Construction Services

Reconstruction Project Coordinator

Stephanie Kelly has been with SERVPRO since July 2015, beginning her journey as a fire technician. She gained hands-on experience cleaning fire-damaged properties on-site and restoring contents in the shop. After a year in the field, she transitioned into the office and eventually found her place in the reconstruction department, where she has been for the past six years.

Outside of work, Stephanie loves vacationing in Bradenton, Florida—her favorite getaway spot. As a proud boy mom of two, much of her free time in the spring, summer, and fall is spent at the baseball field, cheering on her youngest, an avid ballplayer.

Office Manager.

Patty brings a strong background in business administration, holding a Bachelor’s degree from Ferris State University. With over a decade of experience in commercial site acquisition, project management, and real estate management for major companies, she is well-prepared to lead our remediation and construction divisions with expertise and efficiency.

Emergency Water and Fire Crew Chief

Don joined SERVPRO in 2018. His certifications are Water Damage Restoration Technician (WRT) and an Applied Structural Drying (ASD) professional, accredited by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC).

Don is a veteran, serving in the United States Marine Corp.

We are thankful to have Don a part of the SERVPRO of Southeast Grand Rapids Team!

Emergency Water and Fire Crew Chief

Emergency Water and Fire Crew Chief

Emergency Water and Fire Technician

Emergency Water and Fire Technician

Emergency Water and Fire Technician

Emergency Water and Fire Technician

Emergency Water & Fire Technician

Emergency Water & Fire Technician