Nate, Brad, and crew were great. We had basement flooding and they came out right away with a pump to start getting the water out of there. The rest of the process was professional and timely as well. I hope to not need their services again, but if I do I’ll definitely call them first!

Everyone at this SERVPRO was great to work with. The team was very friendly and helpful throughout the whole process. They were willing to come out later in the evening to work around my schedule, which I really appreciated. They cut the drywall out perfectly and were able to dry the ceiling out very quickly. Overall, a very professional experience, and I would highly recommend them.

Amazing response time, worked efficiently, great communication, and a very professional well organized team!

As a commercial property manager of over 30 years I have found SERVPRO of Southeast Grand Rapids to be the best in the business. Response time and service is fantastic.

An electrical shortage in our server room cause a fire to burst out. The Fire damage was limited to the server closet, however the soot and water damage that was left behind took the longest to restore. SERVPRO of Southeast Grand Rapids, responded to restore all damaged and salvageable goods not affected by fire or water. The team went above and beyond our expectations by their professionalism, thorough cleaning and communication skills. The store was able only closed for four days due to cleaning and was able to open the doors for business as usual upon cleaning. We are now fully operational, like it never even happened.

We are so thankful to have our house back to one piece! Thanks SERVPRO of Southeast Grand Rapids for your quick response and attention detail to cleaning the soot from our house.

After our house caught fire six months ago, SERVPRO of Southeast Grand Rapids came to clean up the damage. They packed out all of our salvageable contents, stored and cleaned them. Upon construction completion of our home, they brought everything back to our home "Like it never even happened." Thanks guys for everything that you do, we so appreciate it.

When our mold problem was identified, we immediately called John at SERVPRO of Southeast Grand Rapids and he was in our building within an hour. The team showed up the next day, remediating the mold within one day.