Specialty Cleaning Services

When your home or business needs specialized cleaning, our trained technicians are Here to Help®.

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Cleaning Services
  • Highly-Trained Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Alpena
Our Google Reviews
(989) 354-4940
4.6
(54 reviews)

Your Local Specialty Cleaning Company

Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:

  • Air duct and HVAC cleaning
  • Biohazard and crime scene cleanup
  • Virus and Pathogen cleaning
  • Document Restoration
  • Odor Removal
  • Graffiti and vandalism cleaning

Air Duct Cleaning and HVAC Service

Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.

  • Allergen, pollen, and other contaminant removals
  • Dirt, dust, and debris removal

Biohazard Removal and Crime Scene Cleanup

If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.

  • Blood and body fluid
  • Hoarding cleanup
  • Death and suicide
  • Chemical, tear gas, pepper spray residue
  • Illicit substances (services vary)
  • Fire extinguisher residue
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Viruses & Pathogens Cleaning

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

Packout and Contents Restoration

Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.

Document Restoration Services

When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;

  • Photograph restoration
  • Certificate restoration
  • Financial document restoration
  • Vital document restoration

Odor Removal Service

When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.

  • Mold smell removal
  • Fire smoke odor removal
  • Cigarette and cigar smoke removal
  • Pet odors and more

Vandalism Cleanup and Graffiti Removal Service

When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:

  • Driveway and walkway cleaning
  • Asphalt and concrete cleaning
  • Metal, masonry, brick, and stone cleaning
  • Glass, plastic, wood cleaning

What our
customers are saying

I hired ServPro to clean the basement of a home I’d just purchased. Julie managed the job and Rose and Brooke were the cleaners. They literally turned my disgusting uninhabitable basement into space I can now use. I even decided to keep my laundry down there. I used to enter my side door sickened by the smells and mess the previous owner left, but now I walk through and go down there so relieved and thankful for their hard work! The job was too big for me and hiring them to do it was one of the best decisions and money I’ve ever spent!

Cindy Barch

Rose, Barb. And Connie did an exceptional job cleaning our church, pew appolstry and carpets. Feels and smells so fresh!!

dave schultz

Barb and Rose were awesome to work with. They got the job done quickly and efficiently, informed of us of what they did and how to proceed.

Carie Paull

Needed to have mold removed from the ceiling in my garage. SERVPRO of Alpena came out, explained the problem and cleaning required for removal. I was sent a reasonable estimate and a date for two Technicians to do the work was set up. Brooke and Barbie arrived and completed the job. They were both professional, courteous, and did a great job. I asked a few follow up questions and they had the answers.

Robert Martinez

Serve-pro was awesome! It was a very busy time for them, but they fit us into their schedule. Barb & Rose were very friendly and hard working! This is our 4th time using Serv-pro and we will not hesitate to use them again. Highly recommend, they are very knowledgeable and helpful.

Jane D.

David Galerneau , Tyler and Amber were kind enough to step in and finish the flood cleanup the emergency crew from New York had started but left sitting in my back yard. Dave and crew was my original contact but with 400 calls in one week had to call in crews from neighboring states. So glad utilizing a well respected nationwide company to help us out. All the while when we were still out of state as well 🎯

Brian Bernier

I had the dream team of Rose, Barb and Barbie arrived this morning yo clean my basement from the backed up drain. They were very friendly while being professional. They did a very thorough job of cleaning. I highly recommend Servpro for cleanups

Linda Hicks

Jack and Brooke were very professional, courteous and fast. They did a wonderful job in a very timely manner.

Mike Schorfhaar

Amber,Jack and Dylan did a awesome job cleaning the basement out after it flooded, Thank you guys

Tammy Hefner

About Us

Founded in 1967, The SERVPRO® Franchise system is most widely known for their fire and water cleanup and restoration services. The network of individually owned and operated franchises responds to property damage emergencies, restoration and cleaning services. SERVPRO responds to emergencies ranging from small individual residential disasters to multi-million dollar, large-loss commercial damages, providing coverage in all 50 states, as well as Canada. 

The SERVPRO franchise system has grown to over 1,800 individually owned and operated franchises. Originally, Doug Bailey and his wife moved to Northern Michigan and started the SERVPRO of Gaylord & Cheboygan franchise. After establishing the Gaylord & Cheboygan territory in 2000, Doug then began expanding and running a franchise in the Upper Peninsula in 2009. In late 2019, another expansion was made which added the SERVPRO of Bellaire, Kalkaska, Lake City & Grayling to the servicing area. During the 2024 business year, the purchase of the SERVPRO of Alpena franchise was finalized. 

The Northern Michigan franchise has been ranked in the top 100 SERVPRO franchises for several years in a row. A large portion of the growth Doug attributes to the compassion and customer service that the entire team possesses when helping customers in their time of need. They have earned the trust of many insurance companies, property managers, business owners, and the communities with their presence within all of the Northern Michigan Communities they serve. Doug and his entire team's knowledge of the industry, their work ethic, and well known presence since 2000 has made us an industry leader in the Restoration and Cleaning Services throughout Northern Michigan. 

Our administrative office, warehouse space and storage units are located in Gaylord and expand throughout several Northern Michigan counties. Nearly 50 employees are on staff and several subcontractors are located throughout the operating territories offering many services beyond the fire and water cleanup and restoration services including: asbestos abatement, commercial cleaning, trauma scene cleanup, disaster preparedness consulting with our Emergency Ready Plan, contents inventory, and reconstruction services.

We continue to grow and prove that we are the premier cleaning and restoration company in Northern Michigan as a result of our team consistently providing excellent and professional customer care, great work product, and a willingness to apply our education and training set forth by our devoted leader Douglas Bailey. Doug provides for his employees opportunities for growth, continuing education and training opportunities, and most importantly a positive work space. 

The communities we serve have played a large role in our growth accomplishments and we are very thankful for that. We are proud and honored to be a part of these local communities. We are grateful for their trust in our services and staff. 

SERVPRO Flag
Douglas & Joshua B. Bailey, Daniel G. Preston

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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