Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Potomac
Our Google Reviews
(301) 972-3500
4.8
(61 reviews)

Service Areas

Bethesda, MD | Potomac, MD | Chevy Chase, MD | Silver Spring, MD | Kenwood, MD | Brookmont, MD | Travilah, MD | Takoma Park, MD | Glen Hills, MD | North Potomac, MD | Glen Echo, MD | Somerset, MD | Oakmont, MD | Burning Tree Estates, MD

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup in Bethesda, Potomac, Chevy Chase, and Silver Spring, MD

A sewage backup in your home or business is more than an inconvenience. Contaminated water often contains bacteria, viruses, and other harmful substances that can cause health risks and lead to long-term property damage if not handled quickly. SERVPRO provides professional sewage cleanup services to restore your property to a safe and healthy condition.

Our highly trained technicians respond 24/7 with the equipment and expertise to manage sewage emergencies of any size. We remove contaminated water, discard unsalvageable materials, clean and disinfect affected areas, and eliminate odors. Each step of the process is carefully monitored to ensure your property is returned to preloss condition.

We proudly serve residential and commercial properties across Bethesda, Potomac, Chevy Chase, and Silver Spring. Whether the issue occurs in a single-family home, a high-rise condominium, an office building, or a retail space, our team works quickly and efficiently to minimize disruption and health hazards. We also coordinate directly with insurance companies to streamline the claims process and reduce stress for property owners.

If you are dealing with a sewage backup in Bethesda, Potomac, Chevy Chase, or Silver Spring, call SERVPRO of Bethesda, Potomac, and Silver Spring North. Our team is ready to respond immediately and make it “Like it never even happened.”

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We have had an excellent experience with ServPro. That tag line of "like it never even happened" is true. We had smoke and fire damage thanks to a fire in a townhouse unit next to ours. The first team came in and cleaned every surface and object in the house. The remaining crews rebuilt the deck and painted it; replaced plywood and shingles; and replaced a sliding glass door. If you were to come by now you would never know there was a fire. The biggest payoff was the worst part of the job for the crew to have to endure: R&R blown-in insulation in the attic; paint all surfaces; blow in new insulation. I don't want to jinx it, but it appears that the awful smoke odor that had been permeating our indoor air was coming from that area. Since the re-do, all we smell is some off-gassing of the paint/insulation. That will abate in time, and is far more preferable to the VOCs from the smoke. We have to clean the ducts next to be safe, and then clean the HVAC equipment. Once that is done, we will be fully restored. I cannot say enough good things about the crews from ServPro. I made some good friends along the way and am so glad I put my faith in their hands. They have an excellent work ethic and delivery of product. Don't hesitate to reach out to them should you find yourself in a similar situation. Thank you.

Kurt L

Excellent service! The response was prompt and professional. I worked with Viktor’s team, and they did an excellent job. They cleaned up everything in no time. The crew was very friendly, efficient, and customer-oriented. I highly recommend their services.

Guranda Elashvili

Responsive, reliable, thorough, timely, I really cannot say enough positive things about my experience with this team. After changing management, the approach to dealing with reconstruction and repair work Taken by the new Servpro team is a smooth and relatively straightforward process. Project Manager Mike Tracey took care of my house like it was his house. Down to every detail. Very happy to work with this new Servpro team and Mike. Am now relieved to say that If anything every happens again, I know I have the resource of a reliable honest group in Bethesda Servpro.

selma siddiqui

Deiber Did a great job

Juan Castillo

ServPro came out immediately that night when we called them with a kitchen leak that ended up creating major damage to our 1st & lower levels. They did a great job in an organized fashion, and a careful approach to taking things out, removing drywall, pulling up hardwood floor, and leaving our home ready to be reconstructed. We worked with Dimass G. from the Lanham/Silver Spring office and he was very professional, explained the process fully, & answered all questions patiently. We would recommend his oversight if given the chance. Other neighbors have used Servpro and were satisfied.

Nancy Cioffari

The Servpro team who helped us remediate my parents’ basement was amazing. They really went above expectations. Tatiana Bermudez was wonderful to work with from when she did our very thorough estimate until the day the work was completed. Dimas Mayorga and his team were excellent! They were dedicated, supportive, respectful and very talented. We really appreciated all the hard work he did with his team under difficult circumstances. We would definitely recommend them for any job you need completed and would use them again. Both Tatiana and Dimas have excellent communication skills.

Andrea Stenberg

We had a leak in our copper pipe behind our kitchen wall and ServPro came out to fix it for us. Victor and his crew were AMAZING. I can't say enough positive things. Victor took the time to understand what we needed as homeowners and engaged with me every step of the remediation process. He allowed me to ask questions as I was interested in learning and he gave me answers I could understand. During the entire day I was able to watch him interact with his crew members. He gave his crew members such respect and guidance and just warmed my heart. I also am trying to learn Spanish and I'm not very good at it at all, but the entire crew helped me and I could tell the appreciated my attempts. When my kids got home from school, he took the time to let them ask questions and even showed them a magic trick. His entire crew paid attention to details (even when it was just using tape) to the scrubbing, and cleaning. I am so glad I was able to watch and learn from his crew today and would 100% recommend him and his crew for any future remediation needs! Update: we had a little issue where the plastic came down and we reached out to Servpro corporate and they recommended reaching out to Victor. We didn't know we could reach out directly to Victor because many times the corporate office said this wasn't an urgent issue. We called Victor on Saturday to see if he could help resolve the issue and felt horrible calling him on a weekend. Victor gave us a call on Sunday morning and scheduled another tech to come by to help with the issue. The issue was resolved on Monday and didn't cause any harm to the house or cause any additional work needing to be done. Victor came today to take the rest of the equipment from our second area and he and his crew were very polite and amazing once again. I do think corporate needs to make the customer aware that we should call our tech first for issues and if we call in to the corporate office to have them to everything to help us rather than putting it back on the customer. If corporate office could have handled this on Saturday and if they weren't able to get someone out here, then they should have called us back - not the customer to have to hound the central office and the tech as they do deserve days off too. Otherwise, it's been great using ServPro and I would definitely use them again and ask for Victor again!

Ariel Pfleiderer

Claudia came back to us for a second assignment clearing construction debris from the grounds after a tree crashed into our house. Again, her communication, attention to detail, and superb organization left us happy and grateful for having her on our property.

Adrienne Moumin

Alex, Nancy and Irma were awesome. Their professional was outstanding! They handled my items with great care. I would recommend them to my family and friends. I would definitely have them apart of my business! Thank you

Chiffon Graves

About Us

At SERVPRO of Potomac, we strive to provide the best quality service when our customers need us the most. Our team understands the stress and worry that comes with fire or water damage. Our goal is to help minimize the interruption to your life and make it “Like it never even happened.”

The owners of SERVPRO of Potomac are Erik & Kristine Olson, & Scott Beck. We have 13 SERVPRO® franchises delivering expert service to the Washington DC metropolitan area, specifically Montgomery County. Our staff brings advanced knowledge of restoration along with in-depth local knowledge. Aside from building the team, the owners are focused on ensuring community involvement is strong and giving back is at the forefront of the company strategy.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Potomac.

If you would like to schedule residential or commercial services, please call us today!

SERVPRO of Washington DC, SERVPRO of Bethesda, SERVPRO of Capitol Hill, DC, SERVPRO of Chevy Chase/Silver Spring, SERVPRO of College Park/Hyattsville, SERVPRO of District Heights, SERVPRO of Georgetown DC, SERVPRO of Landover, SERVPRO of Potomac, SERVPRO of Takoma Park, SERVPRO of Northeast DC, SERVPRO of Northwest DC, & SERVPRO of Southeast DC

Erik S. & Kristine C. Olson, Scott Beck
Erik S. & Kristine C. Olson, Scott Beck
Owners of SERVPRO of Potomac

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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