Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal or Flood Cleanup?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Potomac helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Potomac is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
We have had an excellent experience with ServPro. That tag line of "like it never even happened" is true. We had smoke and fire damage thanks to a fire in a townhouse unit next to ours. The first team came in and cleaned every surface and object in the house. The remaining crews rebuilt the deck and painted it; replaced plywood and shingles; and replaced a sliding glass door. If you were to come by now you would never know there was a fire. The biggest payoff was the worst part of the job for the crew to have to endure: R&R blown-in insulation in the attic; paint all surfaces; blow in new insulation. I don't want to jinx it, but it appears that the awful smoke odor that had been permeating our indoor air was coming from that area. Since the re-do, all we smell is some off-gassing of the paint/insulation. That will abate in time, and is far more preferable to the VOCs from the smoke. We have to clean the ducts next to be safe, and then clean the HVAC equipment. Once that is done, we will be fully restored. I cannot say enough good things about the crews from ServPro. I made some good friends along the way and am so glad I put my faith in their hands. They have an excellent work ethic and delivery of product. Don't hesitate to reach out to them should you find yourself in a similar situation. Thank you.
Excellent service! The response was prompt and professional. I worked with Viktor’s team, and they did an excellent job. They cleaned up everything in no time. The crew was very friendly, efficient, and customer-oriented. I highly recommend their services.
Responsive, reliable, thorough, timely, I really cannot say enough positive things about my experience with this team. After changing management, the approach to dealing with reconstruction and repair work Taken by the new Servpro team is a smooth and relatively straightforward process. Project Manager Mike Tracey took care of my house like it was his house. Down to every detail. Very happy to work with this new Servpro team and Mike. Am now relieved to say that If anything every happens again, I know I have the resource of a reliable honest group in Bethesda Servpro.
Deiber Did a great job
ServPro came out immediately that night when we called them with a kitchen leak that ended up creating major damage to our 1st & lower levels. They did a great job in an organized fashion, and a careful approach to taking things out, removing drywall, pulling up hardwood floor, and leaving our home ready to be reconstructed. We worked with Dimass G. from the Lanham/Silver Spring office and he was very professional, explained the process fully, & answered all questions patiently. We would recommend his oversight if given the chance. Other neighbors have used Servpro and were satisfied.
The Servpro team who helped us remediate my parents’ basement was amazing. They really went above expectations. Tatiana Bermudez was wonderful to work with from when she did our very thorough estimate until the day the work was completed. Dimas Mayorga and his team were excellent! They were dedicated, supportive, respectful and very talented. We really appreciated all the hard work he did with his team under difficult circumstances. We would definitely recommend them for any job you need completed and would use them again. Both Tatiana and Dimas have excellent communication skills.
We had a leak in our copper pipe behind our kitchen wall and ServPro came out to fix it for us. Victor and his crew were AMAZING. I can't say enough positive things. Victor took the time to understand what we needed as homeowners and engaged with me every step of the remediation process. He allowed me to ask questions as I was interested in learning and he gave me answers I could understand. During the entire day I was able to watch him interact with his crew members. He gave his crew members such respect and guidance and just warmed my heart. I also am trying to learn Spanish and I'm not very good at it at all, but the entire crew helped me and I could tell the appreciated my attempts. When my kids got home from school, he took the time to let them ask questions and even showed them a magic trick. His entire crew paid attention to details (even when it was just using tape) to the scrubbing, and cleaning. I am so glad I was able to watch and learn from his crew today and would 100% recommend him and his crew for any future remediation needs! Update: we had a little issue where the plastic came down and we reached out to Servpro corporate and they recommended reaching out to Victor. We didn't know we could reach out directly to Victor because many times the corporate office said this wasn't an urgent issue. We called Victor on Saturday to see if he could help resolve the issue and felt horrible calling him on a weekend. Victor gave us a call on Sunday morning and scheduled another tech to come by to help with the issue. The issue was resolved on Monday and didn't cause any harm to the house or cause any additional work needing to be done. Victor came today to take the rest of the equipment from our second area and he and his crew were very polite and amazing once again. I do think corporate needs to make the customer aware that we should call our tech first for issues and if we call in to the corporate office to have them to everything to help us rather than putting it back on the customer. If corporate office could have handled this on Saturday and if they weren't able to get someone out here, then they should have called us back - not the customer to have to hound the central office and the tech as they do deserve days off too. Otherwise, it's been great using ServPro and I would definitely use them again and ask for Victor again!
Claudia came back to us for a second assignment clearing construction debris from the grounds after a tree crashed into our house. Again, her communication, attention to detail, and superb organization left us happy and grateful for having her on our property.
Alex, Nancy and Irma were awesome. Their professional was outstanding! They handled my items with great care. I would recommend them to my family and friends. I would definitely have them apart of my business! Thank you
