Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Bethesda / Potomac and SERVPRO of Chevy Chase / Silver Spring

Our Google Reviews
(301) 972-3500
4.8
(58 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Bethesda / Potomac and SERVPRO of Chevy Chase / Silver Spring we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Kenney Williams and the entire crew are exceptional, knowledgeable, and responsive! Thank you!

Amiee D.
Bethesda

To the credit of SERVPRO, those with whom we interacted were courteous, straightforward, and provided the services we desperately needed.

Special thanks to Cody, who stopped by on his own time to take a look at things and immediately got the ball rolling, also to Jeremiah for articulating what his crew could and would do. Those in his group worked hard and did a good job.

Be assured, I have no reservations recommending SERVPRO to family, church members, and friends.

Dave M.
Frederick

Excellent job! I would highly recommend [SERVPRO]!

Oscar B.
Potomac

SERVPRO cleanup team did an amazing job after our basement flooded and the pack-out team before Environmental Solutions tackled the asbestos removal. Both crews were terrific and the team leaders were amazingly organized.  Also, Gene was always responsive when we were scheduling and he faithfully followed up and dropped by to make sure each project was progressing  Thanks to them all for making our little nightmare a bit less terrible!

Kay
Bethesda

Carlos did a amazing job. Very clean and respectful of my space. Job was done right! Excellent work! Thank You!! 

Kelly G
Bethesda

The team was amazing! Quick, very thorough, very nice!

Uden E.
Chevy Chase

They were polite, courteous, and professional.

Tom S.
Burtonsville

Thank you to SERVPRO of Bethesda/Potomac and Walker M. The kitchen in our apartment had problem. The dishwasher broke and there was leaking. SERVPRO came out quickly, and took the water out. Walker the manager did good for us. Thanks!

Bai K.
Potomac

I want to commend SERVPRO for their outstanding effort in helping us with a recent water loss in our building. Not only was the entire crew professional, but also went above and beyond to ensure [Everyone] was satisfied with the cleanup...

I would highly recommend SERVPRO to anyone in a situation where cleanup and restoration is needed.

Richard Z.
Silver Spring

Kenney Williams and the entire crew are exceptional, knowledgeable, and responsive! Thank you!

Amiee D.
Bethesda

To the credit of SERVPRO, those with whom we interacted were courteous, straightforward, and provided the services we desperately needed.

Special thanks to Cody, who stopped by on his own time to take a look at things and immediately got the ball rolling, also to Jeremiah for articulating what his crew could and would do. Those in his group worked hard and did a good job.

Be assured, I have no reservations recommending SERVPRO to family, church members, and friends.

Dave M.
Frederick

Excellent job! I would highly recommend [SERVPRO]!

Oscar B.
Potomac

SERVPRO cleanup team did an amazing job after our basement flooded and the pack-out team before Environmental Solutions tackled the asbestos removal. Both crews were terrific and the team leaders were amazingly organized.  Also, Gene was always responsive when we were scheduling and he faithfully followed up and dropped by to make sure each project was progressing  Thanks to them all for making our little nightmare a bit less terrible!

Kay
Bethesda

Carlos did a amazing job. Very clean and respectful of my space. Job was done right! Excellent work! Thank You!! 

Kelly G
Bethesda

The team was amazing! Quick, very thorough, very nice!

Uden E.
Chevy Chase

They were polite, courteous, and professional.

Tom S.
Burtonsville

Thank you to SERVPRO of Bethesda/Potomac and Walker M. The kitchen in our apartment had problem. The dishwasher broke and there was leaking. SERVPRO came out quickly, and took the water out. Walker the manager did good for us. Thanks!

Bai K.
Potomac

I want to commend SERVPRO for their outstanding effort in helping us with a recent water loss in our building. Not only was the entire crew professional, but also went above and beyond to ensure [Everyone] was satisfied with the cleanup...

I would highly recommend SERVPRO to anyone in a situation where cleanup and restoration is needed.

Richard Z.
Silver Spring

About Us

At SERVPRO of Potomac, we strive to provide the best quality service when our customers need us the most. Our team understands the stress and worry that comes with fire or water damage. Our goal is to help minimize the interruption to your life and make it “Like it never even happened.”

The owners of SERVPRO of Potomac are Erik & Kristine Olson, & Scott Beck. We have 13 SERVPRO® franchises delivering expert service to the Washington DC metropolitan area, specifically Montgomery County. Our staff brings advanced knowledge of restoration along with in-depth local knowledge. Aside from building the team, the owners are focused on ensuring community involvement is strong and giving back is at the forefront of the company strategy.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Potomac.

If you would like to schedule residential or commercial services, please call us today!

SERVPRO of Washington DC, SERVPRO of Bethesda, SERVPRO of Capitol Hill, DC, SERVPRO of Chevy Chase/Silver Spring, SERVPRO of College Park/Hyattsville, SERVPRO of District Heights, SERVPRO of Georgetown DC, SERVPRO of Landover, SERVPRO of Potomac, SERVPRO of Takoma Park, SERVPRO of Northeast DC, SERVPRO of Northwest DC, & SERVPRO of Southeast DC

Erik S. & Kristine C. Olson, Scott Beck
Erik S. & Kristine C. Olson, Scott Beck
Owners of SERVPRO of Bethesda / Potomac and SERVPRO of Chevy Chase / Silver Spring

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.